Reviews 4
759 total
Vikky
1 reviews US
Favorite Site for PreOwned bags
Have been buying from Yoogi’s for years. One of my favorite sites for preowned designer bags. Easy to navigate site, fast and free shipping and returns. They do a good job of photographing the bags and describing any flaws.
Date of experience: April 05, 2023
Hello Vikky, Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come. Best Wishes, Client Services, Yoogi’s Closet
JenniferNH
1 reviews US
Trust worthy
Always a pleasure to shop and buy myself a gift or two each year. Great prices. Product described accurately. Highly recommended!
Date of experience: April 05, 2023
Hello JenniferNH, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love our products! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
customer
1 reviews US
Seamless transaction as always…pleased…
Seamless transaction as always…pleased & happy with my purchases. Keep it up, Yoogi’s closet.
Date of experience: April 06, 2023
Hello, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you enjoy shopping with us! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Jennifer reilly
1 reviews US
Wallet
Quick response
Date of experience: April 13, 2023
Hello Jennifer Reilly, We really appreciate your time in leaving us a positive review! We are happy to serve as your favorite shop for pre-loved luxury goods. Take Care, Client Services, Yoogi’s Closet
Che Pen
1 reviews US
Just absolutely amazing
Just absolutely amazing! Always clean and ready to use! Beautiful handbags and fast shipping!
Date of experience: April 14, 2023
Hello Che Pen, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you enjoy our products and services! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
David Skeen
1 reviews US
The item was shipped fast and exactly…
The item was shipped fast and exactly what they said it was. My wife loves it. I will be shopping here again.
Date of experience: April 14, 2023
Hello David, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear about your positive experience with us, and we are happy to serve as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Rosemarie C
1 reviews US
Yoogi's is always trustworthy and…
Yoogi's is always trustworthy and reliable service. The bag was exactly as described and in perfectly new condition.
Date of experience: April 06, 2023
Hello Rosemarie C, Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you love the new bag you purchased from us! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Barbra satterfeild
1 reviews US
1 star! Good reason
I gave this company a 1 star review because of a good reason, Everything is way to expensive! And when I bought a purse from there and got home to check it out there was a hole in it! What’s up with that!? Anyway maybe try to check the stuff you’re buying before purchasing here! Do better as a company!
Date of experience: April 28, 2023
Hello Barbra Satterfeild, Thank you for taking the time to leave us a review. Our goal is to offer fair prices for each of the items that we sell. The listing prices of our items are priced based on condition, inclusions, current market value and the current resale market value for that particular item. Should you have any further questions or concerns, our client services team would be happy to assist you! You can reach our client services team by phone at 800-274-9691, by email at [email protected], or by live chat. We are available Monday - Friday from 8am-4pm PST. Thank you, Client Services, Yoogi's Closet
Georilee Webster
1 reviews US
The bag looked exactly like it did in…
The bag looked exactly like it did in the image and the price was amazing!! It was in perfect condition. I will definitely purchase from Yoogi’s Closet again.
Date of experience: April 17, 2023
Hello Georilee, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love the new bag you purchased from us! We are happy to serve as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
TR
1 reviews US
Thank you Yoogi’s for making it easy…
Thank you Yoogi’s for making it easy for me to buy and try a really lovely Gucci belt bag. It was just as described, unfortunately, it was just a bit too small for me. It was perfect but I had to return it. You made that very easy. I also have sold a few pieces to you and the process has been flawless. I really appreciate you and what you do. I will be back!
Date of experience: April 11, 2023
Hello TR, Thank you so much for taking the time to leave us a positive review! We are happy to hear that you enjoy shopping and selling with us! We are glad that the return process was easy for you as well. We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Ms. M
1 reviews US
Very nice
Very nice , always exact description, very very happy with service
Date of experience: April 11, 2023
Hello Ms. M, We really appreciate your time in leaving us a positive review! We are glad to hear that you are satisfied with our products and services! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Take Care, Client Services, Yoogi’s Closet
Mary B
1 reviews US
Fast shipping an everything is packaged…
Fast shipping an everything is packaged so beautifully!
Date of experience: April 18, 2023
Hello Mary B, We really appreciate your time in leaving us a 5-star review! We are glad to hear that your item arrived quick and was packaged to your liking! We are happy to serve as your favorite shop for pre-loved luxury goods. Take Care, Client Services, Yoogi’s Closet
Stephen Downes
1 reviews CA
I have not received my item
I have not received my item. No track shipment options were provided. Feels like I've lost my money.
Date of experience: April 18, 2023
Hello Stephen, Thank you for taking the time to leave us a review. We provide tracking information for all packages that we ship. Your tracking number can be found in the shipping confirmation email that was sent to you. If you need assistance in retrieving your tracking number, please contact us and our team would be happy to help you. We sincerely apologize that your package has been delayed, but please rest assured that your that your package is enroute to be delivered to you. If you have any further questions or concerns, our Client Services team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at [email protected], or by live chat. Sincerely, Client Services, Yoogi's Closet
Kris Martin
1 reviews US
Misrepresentation about true condition of bag
The bag I purchased was labeled as gently used. When I received the bag there was a hole in the lining and it was more than gently used. Two stars because I am able to return it for a full refund and the return process is simple. So disappointed the overall condition was not represented accurately.
Date of experience: April 18, 2023
Hi Kris Martin, Thank you for your honest feedback. We are sorry to hear that you were not completely satisfied with your recent purchase. We will be sure to carefully review your return and update our listing page if needed. If you have any further questions or concerns, our Client Services team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at [email protected], or by live chat. Again, we thank you for your feedback. We hope to serve you again in the near future! Sincerely, Client Services, Yoogi's Closet
Sherry
1 reviews US
Great and very nice
Great and very nice
Date of experience: April 12, 2023
Hello Sherry, We really appreciate your time in leaving us a 5-Star review! We are happy to serve as your favorite shop for pre-loved luxury goods. Take Care, Client Services, Yoogi’s Closet
Christine Liu
1 reviews US
I purchased a Boy Chanel with YoogisCloset but rejected by Chanel Boutique for a repair due to the merchandise is not genuine
I purchased a Boy Chanel with YoogisCloset back in 2014. I had never doubt the authenticity of the handbag that I purchased almost 9 years ago. However, recently I took the Boy Chanel to a Chanel Boutique for a hardware repair, the Chanel rejected the repair because they suspected that the handbag that I purchased is not genuine. For all these years, I believed that I purchased a genuine Boy Chanel, but now it's doubt it by Chanel Boutique. I had filed a complaint to FTC.
Date of experience: April 30, 2023
Hello Christine Liu, Thank you for your honest feedback. It is common for Chanel boutiques to reject items for repair or spa services if you do not have an original purchase receipt, however this does not necessarily mean that the item is inauthentic. Please be assured that all items we list for sale are carefully inspected by our in-house authentication team that have over 20+ years of combined authentication experience. Per our Authenticity Promise, you are more than welcome to send the bag back to us for our authenticators to review again if you are still concerned regarding the authenticity of the piece you purchased. If you have any further questions or concerns, our Client Services team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at [email protected], or by live chat. Sincerely, Client Services, Yoogi's Closet
Anne Briscoe
1 reviews CA
Great product
Fast shipping, great packaging, product is under expected and over delivered. Great customer service.
Date of experience: April 13, 2023
Hello Anne, Your 5-star review means a lot to us! We appreciate your positive feedback, and we are thrilled to hear you enjoyed your experience shopping with us. We hope we can continue to serve you in the future. Best Wishes, Client Services, Yoogi’s Closet
Steve
1 reviews US
Great product’s easy returns
Great product’s easy returns
Date of experience: April 13, 2023
Hello Steve, We really appreciate your time in leaving us a positive review! We are glad to hear that you enjoy our products and are satisfied with our services. We are happy to serve as your favorite shop for pre-loved luxury goods. Take Care, Client Services, Yoogi’s Closet
Ella
1 reviews US
Stella McCartney Dress
Bought a BEAUTIFUL Stella McCartney dress. Had a slight smell of cigarettes, but went away easily. The dress was packed in a dress bag that protected it during shipping.
Date of experience: April 13, 2023
Hello Ella, Thank you so much for taking the time to leave us a positive review! We appreciate your honest feedback, and we are happy to hear that you love your new Stella McCartney dress! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Maureen Hood
1 reviews US
Where is my item
Where is my item? It was supposed to arrive yesterday and tracking given to me is not working.
Date of experience: April 21, 2023
Hello Maureen, Thank you for taking the time to leave us a review. We understand your concern on the status of your order shipment, and how frustrating delays in delivery can be. We can confirm through tracking that your order has been fulfilled and delivered. If you have any questions or concerns, our Client Services team would be happy to further assist you. Our team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at [email protected], or by live chat. Sincerely, Client Services, Yoogi's Closet
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About
Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.