Reviews 4
759 total
Creshunda
1 reviews US
I just love Yoogi' closet
My Christian Louboutin sneakers were everything. I received them in a timely manner and they were better than like new
Date of experience: March 24, 2023
Hello, We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new Christian Louboutin sneakers, and that you received them within the expected time frame! We are happy to serve as your favorite shop for pre-loved luxury goods. Take Care, Client Services, Yoogi’s Closet
Yvonne Lu
1 reviews US
One of the best resellers in the market!
You can 100% trust this seller for the authenticity of the products, the price comparing to other resellers, the description being most thorough and quick delivery with good packaging… Have been shopping there for years, highly recommended!
Date of experience: April 01, 2023
Hello Yvonne, Thank you so much for taking the time to leave us a positive review! We appreciate that you’ve been a long-time Yoogi’s Closet client. We are happy to hear that you enjoy our services and products, and we hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
joyce lebedew
1 reviews US
Pristine items better than described…
Pristine items better than described and quick shipping
Date of experience: April 01, 2023
Hello Joyce, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you enjoy our products and have received your items in a timely matter! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Rowena Animo
1 reviews US
Fast delivery and I’m satisfied with…
Fast delivery and I’m satisfied with the item I purchased.
Date of experience: March 27, 2023
Hello Rowena, We really appreciate your time in leaving us a positive review! We are glad to hear that you are satisfied with your new item! We are happy to serve as your favorite shop for pre-loved luxury goods. Take Care, Client Services, Yoogi’s Closet
Tammie Griffin
1 reviews US
The purse is in great condition just as…
The purse is in great condition just as advertised. Smooth purchase process.
Date of experience: April 03, 2023
Hello Tammie, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new purse! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Joani
1 reviews US
The experience was great
The experience was great. I ordered a Gucci bag. It was shipped out right away. The bag was beautiful.
Date of experience: March 26, 2023
Hello Joani, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new Gucci bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Brenda Lee
1 reviews US
Beautiful Louis Vuitton purse
Beautiful Louis Vuitton purse, I love it. The price was competitive with other sites of this nature, delivered on time. I did not have to contact Customer Service. Emails sent to me to update me. I will return for another purse soon!!
Date of experience: April 04, 2023
Hello Brenda, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new Louis Vuitton purse! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Diane
1 reviews US
Excellent sales process from beginning…
Excellent sales process from beginning to finish. Item is described accurately and delivered as promised.
Date of experience: April 04, 2023
Hello Diane, We really appreciate your time in leaving us a positive review! We are glad to hear that you love our sales process from beginning to finish! We are happy to serve as your favorite shop for pre-loved luxury goods. Take Care, Client Services, Yoogi’s Closet
Candice
1 reviews BB
Preowned Luxury You Can Trust
I’ve been a customer of Yoogi’s Closet for a decade, and that’s for a reason. I can 100% trust that the items I am purchasing are authentic and in the condition described. I’ve never been disappointed with a purchase!
Date of experience: April 05, 2023
Hello Candice, Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come. Best Wishes, Client Services, Yoogi’s Closet
AM
1 reviews US
They sent me a similar bag to what I…
They sent me a similar bag to what I had ordered, but not the one pictured and it was disgusting.
Date of experience: April 05, 2023
Hi AM, Thank you for your feedback. We sincerely apologize that the item you received was not the item you purchased. We have issued a full refund back to your original method of payment and have sent you a promotional code that can be used towards a future purchase. If you have any other questions or concerns, our Client Services team is happy to assist you. We are available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at [email protected], or by live chat. Thank you, Client Services, Yoogi's Closet
Leslie McClam
1 reviews US
Shoe Purchase
The quality of the product
Date of experience: March 29, 2023
Hello Leslie, Thank you for your 4-Star review! If you have any feedback on how we can make this a 5-star review, we’d love to hear from you! Sincerely, Client Services, Yoogi’s Closet
Shalini Tandon
1 reviews US
Awesome service
Awesome service
Date of experience: March 30, 2023
Hello Shalini, Thank you so much for taking the time to leave us a positive review! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Ness
1 reviews US
Not authentic. Item not as described.
The item was described as like new condition. However the Chanel belt was scratched by the yoogi's closet tag. Customer service was difficult to deal with. I also purchased a Chanel bag which did not seem to be authentic and was not in like new condition as they described it. Reply: yoogis closet also lied to me and said that they issued a $45 refund to my card. The scratches were caused by the security tags that yoogis closet attached to the belt and not wear. The buckle should have been protected from the security tag when it was sent. They also lied in their reply when they said the scratches happens after the 30 days. The Chanel bag was clearly painted. They never mentioned this in the listing and said it was like new. Note that they took the time to reply in here, but won’t respond to my email about the $45 refund that they said they issued. I would not buy anything from this store.
Date of experience: April 14, 2023
Hi Ness, Thank you for your feedback. We are sorry to hear that you were not satisfied with your recent communications with our team. Our Client Services team tried to work with you to come to a reasonable resolution for both parties. You contacted us in March to report scratches on a belt you purchased last September. Although you contacted us outside of our 30-Day Return Policy, our team was happy to provide you with a partial refund once photos of the minor scratches were provided. Since you were unsatisfied with the discount, we offered you a return with a full refund as a one-time courtesy. You then informed us that you had already taken the belt to be altered, so we were no longer able to accept the item back for return. In one of your most recent emails to us, you informed us that the scratches on the belt happened long after the 30-Day Return Policy period, confirming that the item was delivered to you in the condition in which we described, without scratches. Yoogi's Closet cannot be liable for any wear or damage caused to an item after you have had it for 30 days or longer. Regarding the Chanel bag you mentioned, a return label was provided to you upon request and a full refund was issued to you once it was received. Our team inspected the item and found no cause for concern and are certain it is 100% authentic. If you have any other questions or concerns, our Client Services team is available Monday - Friday from 8am-4pm PST by phone at 800-274-9691, by email at [email protected], or by live chat. Thank you, Client Services, Yoogi's Closet
Vitheary Gil
1 reviews US
Great experience and the bag I…
Great experience and the bag I purchased was exactly as described
Date of experience: April 07, 2023
Hello Vitheary Gil, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new bag! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Pedro Mercado
1 reviews US
Refund Not Received $2714
Purchase a bottega bag for my wife, at the back there was chain marking on it, not shown on picture. I returned it in 2 days. I had account take over when someone is doing fraud using my account. Yoogie returned the fund to the account that was closed. Bank Managers, and Paypal Management had done investigation for 2 months stated Refund issued not able to be found for $2714 ++. I called 3 times to Yoogie asking for Trace number for Fund returned to the bank. Employees stated owner is on vacation. 2 Months left messages 4 x, NOT RECEIVING ANY SINGLE RESPONSE FROM YOOGIE! This company is a JOKE, only care about selling, The Fund issued is NOT even able to be found anywhere in client's bank history.
Date of experience: February 09, 2023
Hi Pedro, Thank you for taking the time to leave us a review. Unfortunately, we are unable to find any information in our records with the details you mentioned. In order to further assist you, we will need the order number, the name on the order, the item number, the date of purchase, any emails or phone numbers which were used to contact us, or the representative you communicated with. Please provide this information to our Client Services team by phone at 800-274-9691, by email at [email protected], or by live chat. We are available Monday - Friday from 8am-4pm PST. Thank you, Client Services, Yoogi's Closet
M
1 reviews US
Quick shipping and great packaging
Quick shipping and great packaging. The dress I ordered is lovely and in excellent condition. I will be ordering again!
Date of experience: April 09, 2023
Hello M, Thank you so much for taking the time to leave us a positive review! We are thrilled to hear that you love your new dress! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Lucy T
1 reviews US
Great updates on shipping and excellent…
Great updates on shipping and excellent product descriptions.
Date of experience: March 30, 2023
Hello Lucy, Thank you so much for taking the time to leave us a positive review! We hope to continue to serve you as your favorite shop for pre-loved luxury goods. Warm Regards, Client Services, Yoogi’s Closet
Deb Earl
1 reviews US
I have been buying from you for years…
I have been buying from you for years and you’ve always send me the most quality pieces and accurate descriptions! It’s also nice to that you post when it was made so I know exactly how old the item is 😉
Date of experience: April 10, 2023
Hello Deb Earl, Your 5-star review means a lot to us! We appreciate that you’ve been a long-time Yoogi’s Closet client, and hope we can continue to serve you for many more years to come. Best Wishes, Client Services, Yoogi’s Closet
buyer
1 reviews AU
Great price but….
Great price but…. Wouldn’t recommend USPS as postage method. So slow…. Also please don’t stick your company branded sticker which was an absolute pain to remove on the product’s box. My item came with an Hermes box and it took me ages to remove the sticker and it’s residue.
Date of experience: April 09, 2023
Hello, Thank you for your 4-Star review! We appreciate your feedback. As per store policy, we attach a security tag to all of our merchandise. For merchandise placed in boxes, we are unable to safely attach a security tag, therefore we must place a sticker on the box. Sincerely, Client Services, Yoogi’s Closet
Pochie
1 reviews US
Bag looks better in person than in the…
Bag looks better in person than in the pictures posted! I’ll definitely purchase more through your site.
Date of experience: April 11, 2023
Hello Pochie, We really appreciate your time in leaving us a positive review! We are glad to hear that you love your new bag! We are happy to serve as your favorite shop for pre-loved luxury goods. Take Care, Client Services, Yoogi’s Closet
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Yoogi's Closet is the premier seller of pre-owned designer handbags and other luxury items. Buy, sell, & consign authentic Louis Vuitton, Gucci and more.