Reviews 3.5
208 total
William Landrum
1 reviews US
Sweet ⏱️
I like everything about the watch and the watch case is really 👌
Date of experience: January 06, 2023
Hey William, Glad to hear it. Thanks for your feedback. Have a great day! Mitch The Wood Forest / www.WoodForestWatch.com
pam hilton
1 reviews US
Love the watch
Love the watch. Got the Poseiden for my husband. He loves it too. Only issue was how long it took, but I was given a warning it was slow process, so I was prepared to wait.
Date of experience: December 01, 2022
Hey Pam, Thank you so much for the feedback. Yes we have heard that as a common concern and have revamped our process and keep extras in stock to combat this. Glad to hear your husband loved the Poseidon (one of my personal favs) Have a great day! Mitch The Wood Forest / www.WoodForestWatch.com
Doug Smith
1 reviews US
You kept me informed one all aspects of…
You kept me informed one all aspects of the build and delivery. It was delivered on time with very great instructions.
Date of experience: January 27, 2023
Hey Doug, Thank you so much for the feedback. Have a great day! Mitch The Wood Forest / www.WoodForestWatch.com
Cheryl Anderegg
1 reviews US
The product shipped at a reasonable…
The product shipped at a reasonable time period. I bought this as a gift so I don't know how it works yet. BUT I will say the watch looks beautiful and well done!
Date of experience: February 02, 2023
Hey Cheryl, We are waiting with anticipation and we are sure your loved one will adore it. Let us know if you have any other suggestions. Have a great day! Mitch The Wood Forest / www.WoodForestWatch.com
Chelle
1 reviews US
I love everything about my watch never…
I love everything about my watch never seen anyone with it and everyone loves it
Date of experience: January 25, 2023
Hey Chelle, That is awesome. Thansk for sharing your feedback. And donb't forget, due to the natural wood grain, even if someone bought the exact same model, yours would still be unique :-) Have a great day! Mitch The Wood Forest / www.WoodForestWatch.com
Joe Trickey III
1 reviews US
You get me!
Very impressed with the quality and packaging of these watches and display cases. I am certainly going to be ordering more items in the future!
Date of experience: February 02, 2023
Hey Joe, Glad to hear you loved our presentation. We are always up for feedback so by all means, shoot us an email if there is something you'd like to see. Have a great day! Mitch The Wood Forest / www.WoodForestWatch.com
Ted Rhodes
1 reviews US
This watch was a gift for my son
This watch was a gift for my son. My son has many different watches , but after receiving and reviewing the Wood Forest watch, he loves it.
Date of experience: December 25, 2022
Hey Ted, Thats great news. Glad to hear your son loved the new timepiece. Have a great day! Mitch The Wood Forest / www.WoodForestWatch.com
Steve H
1 reviews US
2 weeks trying to resolve a…
2 weeks trying to resolve a dead/damaged on arrival product. One watch is very nice. Other is a decorative paper weight.
Date of experience: January 30, 2023
Hey Steve, Our apologies your experience was anything less than amazing. Your return took longer than usual due to technical difficulties not allowing us to see the contents from link you sent us. Not exactly sure what the issue was with the inks, maybe a permission thing. Technology can be funny that way. Glad to hear you enjoyed the other timepiece. We'll take care of this one, no worries. If you have any other suggestions, please let us know. Mitch The Wood Forest / www.WoodForestwatch.com
Terry Randall
1 reviews US
Watch won't keep time
I received my watch on January 28th, 2023. It won't keep time and keeps stopping. I sent a request in and called and left a message. I have taken the watch to a jeweler, today. They say the battery is fine and will take a closer look at what is going on with the movement of the watch mechanism and get back to me on Wednesday February 8th. I am disappointed I can't call and talk to someone.
Date of experience: February 06, 2023
Hey Terry, Our sincerest aplogies that your experience was anything less than amazing. That sounds like it could be a damaged movement which is certainly covered by our 5 year warranty. And we can be reached by either email, Social Media, or phone. All of our contact information is at the bottom of our website. Let us know, and we will take care of it.
Diane McGee
1 reviews US
Ordered a watch for my husband for…
Ordered a watch for my husband for Christmas. It took over six weeks and was not here in time. Once it arrive they forgot to ship extra links and it was too small. Had to order additional links and it took over four weeks. It started out with a three week guarantee. Ended up being over 10 weeks before he could actually wear the watch. Very disappointed
Date of experience: November 21, 2022
Hey Diane, Our sincerest aplogies that your experience was anything less than amazing. We were asolutely swamped this last Christmas season and it unfortunately resulted in some delayed shipments. Our processes have since been updated and shipping is much faster than before. Please let us know if there is anything we can do to make your experience better. Mtch The Wood Forest / www.WoodForestWatch.com
Sheila Moorhouse
1 reviews US
Great Watch
Great Quality. Beautiful Watch. Good communication My only complaint is the timeframe. I was told the watch would arrive before Christmas so I ordered.... the watch didn't arrive until the end of Jan. I did feel it was deceiving to say in order to get the orders BUT all that being said, the company kept in GREAT communication with me and kept me updated. Then when the watch arrived it was gorgeous! Better than the pictures!
Date of experience: January 19, 2023
Hey Sheila, Thank you so much for sticking with us. We were completely slammed during the holiday season and worked our hardest to get these orders out. But sadly, some did not make it in time We are so pleased to hear you love the timepiece and hope you'll think of us again in the future. We have improved our processes so we will be ready for the next time. Have a great day Mitch The Wood Forest / www.woodforestwatch.com
Michael Alston
1 reviews US
The watch is more beautiful than I…
The watch is more beautiful than I could have imagined! Looking forward to purchasing my next piece
Date of experience: January 19, 2023
Hey Michael, Glad to hear it. Let us know when your ready for the next one and we'll take care of you. Have a great day! Mitch The Wood Forest / www.woodforestwatch.com
Rose Zwetsch
1 reviews US
My fiancé loves the watch I bought him
My fiancé loves the watch I bought him! It’s beautiful ❤️
Date of experience: January 19, 2023
Hey Rose, That is fantastic to hear. Glad he loved it. Have a great day Mitch The Wood Forest / www.woodforestwatch.com
rahzine brown
1 reviews US
Quick response to a problem and no…
Quick response to a problem and no issues. Quality is great. They fixed the problem and got the product back to me in a timely manner.
Date of experience: January 30, 2023
Wonderful. Thanks you so much for the kind words and your patience. Enjoy your new timepiece Mitch The Wood Forest / www.woodforestwatch.com
Richard Bunker
1 reviews US
Watch was defective
Watch was defective. Unreasonable return/exchange requirements. Questionable customer service. The defective item was returned and have yet to receive a replacement or refund!
Date of experience: January 23, 2023
Hey Richard, Our apologies your experience was anything less than amazing. The reason your issue has taken longer than anticipated was because you refused to provide any insight (photo or video) to the nature of the defect. Therefore we have to verify this on our end once we receive the timepiece and this takes much longer. If you had technical difficulties providing what we asked for, that is totally fine. Those things happen and are understandable. We will work with what is available. Your item has been received, inspected and a replacement is processing. Also, your threats were completely unnecessary. Have a blessed day Mitch the Wood Forest / www.woodforestwatch.com
Rashiem Smith
1 reviews US
For the price that was one of the best…
For the price that was one of the best watches I’ve bought. And the lightweight feel makes you feel like it’s not even there. I had to double back and buy another one!
Date of experience: January 23, 2023
RICHARD LEE BLEVINS
1 reviews US
Wood Watch
Besides me liking my watch. I've gotten alot of compliments every time I wear it 🙂
Date of experience: February 18, 2023
Mark Oscar Roselius
1 reviews US
Your watches are absolutely beautiful
Your watches are absolutely beautiful. I get compliments everyday. They keep perfect time. Unfortunately, I had a slip and fall and broke the watchband. I sent pictures and it was determined that I need a completely new watchband. It arrived in just a few days at no cost to me, not even shipping! GREAT Customer Service!!!
Date of experience: January 17, 2023
Ernest Kon
1 reviews US
Beautiful watch
Beautiful watch. Love it
Date of experience: March 01, 2023
Guy Neff
1 reviews US
Good overall experience
Good overall experience , no issues, quality looking and feeling product
Date of experience: February 15, 2023
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Lightweight yet durable, these wooden watches are a time-tested unique gift that no one expects but always appreciates.