Reviews 4.5
799 total
Customer - Ken (from Florida)
1 reviews US
Phenomenal experience!!!!
Phenomenal experience with this transaction! Great telephone conversations with our salesman/phone contact "Bob," the product was a true fit, the panels were beautifully cut, styled and constructed. They shipped unharmed and the price was truly unbeatable. This stuff is NOT the cheap MDF you can buy at a home improvement store! This is very thick and sturdy material admixed with wood. The complements keep coming from our house guests and several people were so impressed that they immediately asked to WA contact information. We had a contractor working in our home already and he took care of the installation HOWEVER. this would have been easy for any homeowner to put together. We're big fans of WA!!
Date of experience: May 01, 2017
sean I
1 reviews US
excellent
great customer service
Date of experience: May 03, 2017
Danny Laferriere
1 reviews US
HAPPY WITH MY WAINSCOATING GREAT …
HAPPY WITH MY WAINSCOATING GREAT WORKMENSHIP THE DELIVERED CHARGE WAS OUTRAGEOUS THAT IS WHY IM GIVING A 2 STAR
Date of experience: May 08, 2017
Danny, We are disappointed with the 2 rating, but we do appreciate your feedback and totally understand your feelings with regards to shipping. We pride ourselves on providing a great wainscoting product at a great price and work aggressively on getting the best shipping rates. Occasionally on small orders such as this that only weigh 91 lbs the shipping might seem high, but the panels were large and could not be shipped safely with FedEX, so we chose to ship them with a premium freight carrier. We don't make a profit on the shipping and in instances like this we did not charge the full shipping expense.
Charles Foster
1 reviews US
Excellent customer service and prompt …
Excellent customer service and prompt replacement of chair rail that got broken during shipping.
Date of experience: May 08, 2017
August Kolohn
1 reviews US
Team took time to offer designs
Team took time to offer designs, clarifications, and excellent communications.
Date of experience: May 13, 2017
John Migliaro
1 reviews US
Great product for the money
Great product for the money. I'm a professional cabinetmaker and we can't make these panels for what they cost from Wainscoting America. Sizes were perfect we did not have to make 1 cut to install.
Date of experience: May 14, 2017
R. Delia, Washington Crossing PA
1 reviews US
The product and service is excellent
The product and service is excellent. I completed my study and it is fabulous. The sales team is top notch also and helped me all along the way.
Date of experience: May 15, 2017
Debra Altschuler
1 reviews US
customer service was AMAZING
customer service was AMAZING
Date of experience: May 22, 2017
Nick
1 reviews US
Quality
Quality, Delivery, and willingness to help work out needs is outstanding.
Date of experience: May 24, 2017
Robert Harris
1 reviews US
Nice product!
Nice product!
Date of experience: May 24, 2017
Victor DeLusso
1 reviews US
First time customer and a contractor …
First time customer and a contractor for 30 years I can only say...EXCELLENENT experience from start to finish. Debbie is professional knowledgeable and always goes the extra mile.. We will be ordering again for sure.
Date of experience: May 30, 2017
Timothy Jeric
1 reviews US
I have had an excellent experience with …
I have had an excellent experience with Wainscoting America! I ordered three custom Beaded Raised panels for our 1/2 bath remodel project and the measurements are spot on, panels were all in perfect shape and Deb in sales/accounting even called when I originally ordered the first test panel as well as when I ordered the remaining two to make sure everything was spec'd properly and to verify measurements and other particulars. You get what you pay for as they say and in this case I couldn't be more pleased.
Date of experience: May 31, 2017
Skip Lippset
1 reviews US
Great product and very helpfully …
Great product and very helpfully people. Thank you Deb for all your help.
Date of experience: June 01, 2017
David Moore
1 reviews US
Product is nice
Product is nice, would have been nicer if the face and edges had been sanded and ready for paint.
Date of experience: June 02, 2017
David, Sorry to hear this. Not sure how that happened because we usually sand all our wainscoting panels prior to shipping so that they are ready to be primed once installed.
Joseph O'Brien
1 reviews US
Excellent experience
Excellent experience, great product
Date of experience: June 06, 2017
Bill Russack
1 reviews US
2x customer and going to be 3rd one soon again
Used it on a renovation at my sons house which he just bought. First was a bathroom which came out wonderful. Now I'm working on his bedroom and it looks great. The bad/good news is that my wife loves the way it looks , she wants to do a room at our house. Great customer assistance. Have talked to them on several occasions for some different design ideas. If you want a great product this is the place to go to.
Date of experience: June 06, 2017
Michael Procito
1 reviews US
I bought 3 beaded recessed panels fir …
I bought 3 beaded recessed panels fir my kitchen island . Great product. Dimensions were exact very good quality . The finished product came out great
Date of experience: June 08, 2017
Dennis McCarthy
1 reviews US
Great Company & Product
Reliable, helpful, accessible, completely professional company with a great product!
Date of experience: June 09, 2017
James Opatrny
1 reviews US
Was cut to size but needed a lot of …
Was cut to size but needed a lot of paint. Wound up with primer and three coats of acrylic for the panel to look finished. Stiles were smooth and easy to paint, but machined out sections really suck up the paint. Suggest company add a paint option. My problem was fitting panel to non-straight walls. Needed a lot of scribing making installation a lot of work.
Date of experience: June 13, 2017
We were surprised and sorry Jim did not have a good experience with painting. We use the best premium MDF that is designed for painting so the end result should be amazing. We recommend a good quality primer such as Smart Prime or Kilz2 and a good quality paint such as Muralo Ultra Waterborne or Benjamin Moore Advance interior trim paints that have great leveling properties. We also have prep and painting videos that we also recommend watching https://www.wainscotingamerica.com/design-order/wainscoting-painting.php
Chris Weik
1 reviews US
This is my second job with Wainscoting …
This is my second job with Wainscoting America, they have stellar customer service and this product can save you thousands of dollars. It also looks spectacular when installed and finished correctly. I would recommend this product to anyone looking for just plain wainscot or complete paneled out walls. They can do custom work for you if you give them drawings and there design team was very accommodating.
Date of experience: June 18, 2017
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About
Our passion is Custom Raised and Recessed Panel Wainscoting. We manufacture our panels from the finest MDF material available and your panels will have no seams for up to 8 feet. We have developed advanced programming and manufacturing techniques that allow us to make custom complex panels very efficiently. This capability allows us to offer premium wainscoting at affordable prices that will ship in 5 business days.