Reviews 4.5
799 total
Customer
1 reviews US
Beautiful job
Beautiful job. Better than what i had planned. They listened, made suggestions, and turned out a quality project.
Date of experience: June 08, 2021
Seafarer
1 reviews US
Excellent Product
The people at Wainscoting America were exceptionally helpful. My order was processed promptly and it arrived on time. The product is excellent! Very high quality!
Date of experience: June 09, 2021
Kitchen remodel
1 reviews US
Easy to order
Easy to order, super fast delivery and reasonably price.
Date of experience: June 09, 2021
Dave G
1 reviews US
I could not be more impressed with a…
I could not be more impressed with a company. This is my third time ordering from Wainscoting America. Besides their products being great, their service is the best. They answer the phone. They call you to confirm/adjust measurements. Deb was unbelievable going over the measurements and correcting a couple of mistakes I had made. George gave me a heads up on delivery and was great. BTW - I never write reviews, that is how good they are.
Date of experience: June 15, 2021
William Gruber
1 reviews US
The service is fantastic!
The service is fantastic! it is such a pleasure to work with a company that truly cares about the customers needs and expectations. I have ordered from this company on two (2) separate occasions in 2017 and just recently in April - May 2021. I highly recommend this company to anyone interested in improving their home or have a need for Wainscot panels. Not only is their website easy to use but most importantly the service that is provided by just picking up the phone. We love this company!
Date of experience: June 16, 2021
Eric Crawley
1 reviews US
Wainscoting Ideas stairway
Excellent service, very helpful 👍.
Date of experience: June 22, 2021
Brad
1 reviews US
Order was filled quickly and…
Order was filled quickly and accurately. They even called to ask me if I needed to change any stile widths (I didn't). And the delivery person was cordial and helped me get the product to where it needed to be. BTW it looks great!
Date of experience: June 26, 2021
N Hackett
1 reviews US
Good product, easy purchasing
The ordering process was simple and my order came quickly. The product was exactly as expected (and well made). My only issue was that no one answered the phone number listed on the website. I called several times about an order and got no answer or recording, although someone did call me back using a different number.
Date of experience: June 26, 2021
Edward McConnell
1 reviews US
This my 2nd time using them
This my 2nd time using them. Quality is fantastic and if you have questions they are extremely helpful.
Date of experience: June 30, 2021
Anonymous
1 reviews US
Excellent service and great place to do…
Excellent service and great place to do business with.
Date of experience: July 01, 2021
Brian Maynard
1 reviews US
Everything arrived in perfect condition…
Everything arrived in perfect condition and was made as ordered. I wanted a formal dinning room and this product gave me the exact custom look i wanted Thank you!
Date of experience: July 06, 2021
Michigan House
1 reviews US
I have made over 7 orders
I have made over 7 orders. Only once did the order be less than outstanding and Bob went way above and beyond to absolutely make it 100% right. I am so pleased at how good the trim looks I even sent in a picture.
Date of experience: July 06, 2021
Louis Mastrangelo
1 reviews US
Excellent customer service and fast…
Excellent customer service and fast shipping
Date of experience: July 07, 2021
Mike Wiggs
1 reviews US
The WEB site was a little tricky
The WEB site was a little tricky to figure out, but after making a phone call, they walked me through it and explained what I needed to do. Good quality product and good customer service. Shipping and delivery was great!
Date of experience: July 14, 2021
Faye Jagger
1 reviews US
As we were helping my son's family…
As we were helping my son's family prepare for renovation of their Powder Room, I Googled for examples of powder room design ideas. Suddenly, I saw a website pop-up for Wainscotingamerica.com. As soon as I saw the nature of what you do and the panel options, I turned the research over to my husband who has a long history of construction experience. After accumulating the room measurements and other details, we contacted a representative, Deb Summa. She quickly took us through the initial evaluation of our project and presented us with an estimate (including shipping). From that point forward, we were amazed at how rapidly the process moved!!! Deb's quick mind and absorption of our room, electrical outlets, recessed TP holder and the desire to center the vanity to the panel design moved the plan from "drawing board" status to production!!!! We were astounded at the ETA from Deb to the actual real time experience!!! She was truly a joy and consummate professional . . . fully knowledgeable!!! When the panels arrived we were immediately thrilled with the quality of the product!! As the panels were then installed, we continued to be amazed by the precision of EVERYTHING!!! The project was completed in time for a big family gathering held this past Sunday (July 11th). Everyone was so impresssed. We are now making plans to use wainscoting on the stairway from the main floor of my son's home to their finished basement. We will soon be contacting Deb to take us through that!!! It seems likely there will be several of our friends and relatives contacting you and your website regarding their own project ideas. We are so grateful for the ingenuity and cleverness of your product and the fact we receive such rapid delivery from Conneticut to Indiana!!! We are forever grateful!!! Faye Jagger (Project Manager at my son's home)
Date of experience: July 15, 2021
Kathy
1 reviews US
Consistently good quality wood products…
Consistently good quality wood products & quick delivery, too. Grateful to find a business that will supply clear, stain grade poplar. That has proven harder to source than it should be. Thanks for being that reliable source, Wainscoting America!
Date of experience: July 27, 2021
John Bills
1 reviews US
Dining room wall
The website is very easy to work with. The design feature is very helpful in creating the look you want. The order was fulfilled and shipped promptly. The product arrived in a timely manner and was easy to unbox. some improvement you cold make: My design has four panels they all came marked with a #1. Would have been helpful to have them marked one-four as they would be assembled on the wall. Would have been helpful to have included in the package a picture of the design as built. Some imperfections on one of the panels that my painter will need to fix.
Date of experience: July 31, 2021
John, We are glad you found our website easy to work with and we strive to make it easy fast and affordable. Our system will mark panels with the corresponding panel number of the order. In your order it was one panel but it was very large so it was in 4 sections. We don't differentiate from left, right or up or down because in some instances panels might be installed in a different orientation (side ways or upside down). We are sorry to hear about an imperfection. I tried calling the other day to see if this was shipping damage but I did not reach you. We stand behind all our products so if you need any further assistance give us a call. Best regards, Bob
Julia Sawyer
1 reviews US
Beautiful product made in the USA. Helpful staff. Prompt delivery.
Staff was very patient with me, an amateur. Our job was shipped in five business, as promised. The panels are beautiful.
Date of experience: August 02, 2021
Linda Ferri
1 reviews US
I have never been disappointed with…
I have never been disappointed with your company. The people I talk to are super nice and efficient in their job. The product far exceeds itself. Delivery is quick and easy.
Date of experience: August 05, 2021
Robert Joyce
1 reviews US
Excellent customer service.
Excellent customer service.
Date of experience: August 05, 2021
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About
Our passion is Custom Raised and Recessed Panel Wainscoting. We manufacture our panels from the finest MDF material available and your panels will have no seams for up to 8 feet. We have developed advanced programming and manufacturing techniques that allow us to make custom complex panels very efficiently. This capability allows us to offer premium wainscoting at affordable prices that will ship in 5 business days.