Reviews 4.5
1,175 total
Jamie Urman
1 reviews US
Everything went as expected
Ordering process was easy. Light showed up in good condition. No issues at all.
Date of experience: September 15, 2015
Glad to hear it Jamie! We truly appreciate your order.
Michael Castillo
1 reviews US
Mac 2000 not shipped very well.
Found a Mac 2000 performance II and had my theatre order it. The description of the unit was in "very good" condition, however, upon arrival it was anything but. When I received the unit, it was in a box that was smaller than the fixture itself. So immediately I open the fixture and found the framing module loosely hanging off its rails. I had to fix it myself because it was needed for a show that was opening a couple days after I received it. So I didn't have a chance to call for a complaint.
Date of experience: September 15, 2015
Hi Michael- First off, thanks for the feedback, we do appreciate any info that helps us to improve! Just for your future reference, please know that all our brokered items from third parties do include a 48 hour 'no questions asked' inspection window to ensure buyer safety. Even after 48 hours, within a reasonable time frame we will always try to work with the seller to provide assistance of some kind. Just please let us know next time that there is an issue so we can make sure it is addressed! I am glad to hear that you mentioned to our sales team that the fixture is in fact working now. Hopefully we can get another opportunity in the future to work with you. Feel free to contact me directly if you have any questions. Best, Wes Bailey Director of Marketing wbailey(at)usedlighting.com
JA Byerly
1 reviews US
Awesome
Jessica was great, had a little problem, with sellers items, and Jessica straightened it out. Could not asked for any better, she needs a raise!!! Thanks so much
Date of experience: September 15, 2015
We'll pass those kind words along to Jessica, she will certainly appreciate your recommendation :) Thanks for choosing us!
Braden Howard
1 reviews US
Excellent, as always
Super fast, accurate descriptions of product and condition, great prices.
Date of experience: September 15, 2015
We strive to be all the things you mentioned Braden! Thanks for the great review.
Brian King
1 reviews US
Great Experience
We order from Usedlighting.com all the time. Great way to pickup fixtures that are well taken care of.
Date of experience: September 15, 2015
Thanks for being a repeat customer Brian! We truly appreciate your business.
Goshen Players
1 reviews US
Very easy to use
We did not experience any issues with our order, and it was delivered in an expeditious way. Very happy with the turnaround.
Date of experience: September 15, 2015
Thank you for the great review! We truly appreciate the feedback
John Latona
1 reviews US
Great Experience
Everything seems to have gone as expected. I kept having to make alterations to the order and it kept not being a problem. Good stuff!
Date of experience: September 15, 2015
This review is good stuff! Thanks for the kind words John!
Bobby Dennis
1 reviews US
Great service & always a great deal!
I've been dealing with UsedLighting.com for several years - always my"go-to" when looking for a good deal on gear. I always trust that the equipment will be in perfect condition, as described, and will always a good value. Thanks!
Date of experience: September 15, 2015
Thank you Bobby! We're glad to be your go-to source.
Pat Smith
1 reviews US
Great Service
We ordered a projector and the seller fell through on the deal. Jamie was great about keeping us updated and refunding our money in a timely fashion.
Date of experience: September 15, 2015
Sorry that brokered vendor didn't come through Pat, thank you for your patience, we hope to work with you again soon!
Joseph Pietrie
1 reviews US
On Time, On Task
From Order to recieving I was able to be in theloop through tracking and Info from Used. The materials were well protected and ready to go.
Date of experience: September 15, 2015
Glad to hear everything went well! Thanks Joseph!
Beth Nuzum
1 reviews US
quick and easy
I found what I needed quickly and the transaction was very smooth. shipping time was also great from the seller. the person who managed the transaction was great-Jessica Laney.
Date of experience: September 15, 2015
We'll pass along the feedback to Jessica! Thanks so much for the kind words Beth
Nick Mcintyre
1 reviews US
Fast and Friendly
Didn't even know they were in town. Big win!
Date of experience: September 15, 2015
We're always nearby! Thanks for stopping in Nick!
Justin Glenn
1 reviews US
Great service
Easy to order and quick shipping
Date of experience: September 15, 2015
Thanks for the kind words Justin!
Jay Cutler
1 reviews US
First time was First Rate
This was my first purchase with UsedLighting.com. Any questions I had were quickly addressed and the transaction went very smoothly. I WILL be purchasing from UsedLighting.com again.
Date of experience: September 16, 2015
Glad to hear it Jay, we look forward to seeing you again! We try to make everything nice and easy, glad your transaction met our standards. Thanks so much for the review!
T H Stettler
1 reviews US
You guy's are amazing
You really pulled thru for me and get me my equipment much faster than I expected.
Date of experience: October 08, 2015
Thanks for the kind words! We're here if you need us again, anytime.
Christopher Feurig
1 reviews US
A wonderful experience!
Could not be happier. I purchased an ETC Element. After some issues with Visa, which the Accounting Department was extremely patient with, the package arrived safe and sound two days later. I will never hesitate to use these guys! Thank You!
Date of experience: October 13, 2015
Thanks for the great review Christopher! The Element is a great board, hope you enjoy it for years to come.
David Elliott
1 reviews US
New and Used Equipment
Everything I have received over the years, whether new or used, has been fully functional and a great bargain. When I did receive a light with a part broken in shipping, they sent me a replacement part at no charge. When I couldn't get the replacement part to work right, they replaced the entire fixture. That was several years ago and since then, every fixture has arrived undamaged.
Date of experience: October 13, 2015
Glad to hear we have always made it right with you David, thank you so much for being a repeat customer!
K Ludwig
1 reviews US
Used leko barrel
My order went great! I ordered a used ETC lens tube. It arrived within a week and was in great condition. Would definitely order again.
Date of experience: October 13, 2015
Thanks so much for choosing us Katie! We hope to see you again soon.
Scott Mollman
1 reviews US
Great Company
This is a great company to work with, my order was shipped fast packed safely and secure. I will definitely order from them again in the future.
Date of experience: October 14, 2015
We look forward to seeing you again soon Scott! Thanks for stopping by.
Mary lou Herron
1 reviews US
Friendly and prompt
The service rep was very friendly, courteous and helpful.
Date of experience: October 14, 2015
Thanks Mary Lou!
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About
UsedLighting.com provides a great place to buy and sell professional stage lighting & video equipment. Owned and operated by 4Wall Entertainment, the site features gear from our own tech-certified rental inventory, as well as brokered listings from our members. In business online for over 10 years, UsedLighting.com has a history of customer satisfaction you can trust. With warehouses spread across the US we cater to local clients as well as international customers. UsedLighting.com provides the lighting & video equipment you need at a price you’ll love.