Reviews 4.4
200 total
Louie
1 reviews US
Always quick support to resolve issues
Always quick support to resolve issues. Grateful for that!
Date of experience: February 22, 2024
Charles Lynch
1 reviews US
Added my mobile phone
I called customer service so that they can make it so both my landline office phone would ring simultaneously with my mobile phone. They did that in about 5 minutes and so now it makes me more versatile in ways that customers can contact me, so I'm very pleased with that.
Date of experience: February 25, 2024
Alan Bodine
1 reviews US
The agent was very friendly and helped…
The agent was very friendly and helped me with my set up . Was a great experience
Date of experience: March 06, 2024
customer
1 reviews US
Real & Knowledgeable People
I appreciate having a real person walk me through the set up. I also used the chats a couple of times and got help right away from a real person, not a bot. Everyone I've interacted with seems like they really understand their product. Unitel's customer service is 1000% better than One Talk's that I switched from.
Date of experience: March 12, 2024
customer
1 reviews US
very helpful
very helpful
Date of experience: March 26, 2024
QH
1 reviews US
Great Experience
The rep was patient and completely ready to work through the issue. The issue is resolved and I am now receiving my phone calls. I greatly appreciate all the assistance.
Date of experience: March 29, 2024
customer
1 reviews US
Quick responses!
Quick responses!
Date of experience: April 01, 2024
customer
1 reviews US
Quick Response
They took care of all the questions I had and provided support articles for me to walk through.
Date of experience: April 09, 2024
Craig Morrison
1 reviews US
Professionalism
Professionalism
Date of experience: April 10, 2024
Liberus O
1 reviews US
Superb experience
Superb experience! Highly recommend...
Date of experience: April 15, 2024
Ida Bell
1 reviews US
The Representatives were very…
The Representatives were very professional. She offered several optional voicemails for my business. Very understanding and I didn't feel rushed or pushed. I would highly suggest this business beyond all expectations.
Date of experience: April 15, 2024
Nutribest
1 reviews US
Best service
Wonderful staff and technicians Awesome customer service I didn’t have to follow up with the ticket they fixed it on the back end and emailed me.
Date of experience: April 17, 2024
Sonja Hughes
1 reviews US
Customer service was precise and…
Customer service was precise and professional.
Date of experience: April 15, 2024
Warren
1 reviews US
Great technical servoce
Great technical servoce
Date of experience: April 23, 2024
Ian
1 reviews US
Accurate Support Info
Efficient knowledge support representative and email follow up.
Date of experience: April 24, 2024
Patricia Bennett
1 reviews US
I LOVE,LOVE,LOVE,LOVE High tech and high touch
I LOVE,LOVE,LOVE,LOVE that I know that Unitel is a superior phone service. as well as they have people that assist you with their products and start up of the product. for me this is a win, win, win, and time saver that allows me to move on to the next project of the many projects that I have to get done, this also allows me to know just how wonderful the product is, vs me spending my time setting it up not that it was diffificult I just wanted to make sure that I had done every thing that I was looking to do. it only took Greg 20 mins maybe and it was done. most product out now a day you have to where a thousand hats and that's not your lane. your building a business not hunting for people to do the service or learning how to do that service I really do appreciate UNITEL for having Vision to see this and to help their customers they are a responsible company with vision, and tact! Thank you so very much! every one that is starting a business needs to know about their Phone service! Thank you Unitel! Patricia Bennett progenitor Stellar Wealth Financial Services
Date of experience: April 28, 2024
Michael Dumas
1 reviews US
helpful support answered all our…
helpful support answered all our questions
Date of experience: April 30, 2024
Joellen Wright
1 reviews US
Great Support!
Great support was given, I AM a bit technologically challenged so I really appreciate the help...Thank you Greg! 5 Stars! ⭐⭐⭐⭐⭐
Date of experience: May 09, 2024
Tony Cucchi
1 reviews US
very professional
very professional
Date of experience: May 14, 2024
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About
Unitel a virtual phone system designed to help startups, entrepreneurs, and small business owners run and grow their business from anywhere. With Unitel, you can run your business using any device (cell phones, softphones, VoIP, or landline) and sound like a Fortune 500 company.