Reviews 3.5
347 total
Cecilia
1 reviews US
The quality of the product is very …
The quality of the product is very good, the M size is was to big for me, I tried to exchange to a S size but the restocking fee plus the return shipping it was to expensive not worth it to pay for an exchange making the product to expensive. I Wont buy again a product for this place, no customer friendly
Date of experience: June 23, 2017
Hi Celcilia, The restocking fee only applies if you are returning an item and NOT exchanging it. However, if you want to exchange it for another size, the restocking fee is waived. I do apologize if this was not explained to you clearly. If you would like to exchange it please contact us at 866-304-7189 and we can send you what is needed to make the exchange. Thank you!
Leonard Henderson
1 reviews US
All way great service thank you!
All way great service thank you!
Date of experience: June 23, 2017
Hi Leonard, Thank you so much for taking the time to give us your feedback. We are very happy that you are having a great experience with us. If there is ever a problem or feel that something can be improved, please do not hesitate to reach out to [email protected] or call us at (866) 304-7189. We want to strive to continue to improve our services for you. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
Ryan Kieffer
1 reviews US
Color Fades after a month
Color Fades after a month
Date of experience: June 23, 2017
Hi Ryan, Thank you for taking the time to give us your feedback. We will take this feedback and apply it when ordering this product as we alwasy want to strive to provide not only a good online ordering process but also to provide quality items for our customers. However, because if the material used to make this hat (Cotton Twill) it does have the tendency to lose it color in the sun or even in the wash. Be this as it may, will use your feedback to let other customers know about this product. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to hopefully serving you again! Have a wonderful day!
Jeff
1 reviews US
Exceeded my expectations
Exceeded my expectations. Great quality and timely delivery.
Date of experience: June 23, 2017
Hi Jeff, Thank you so much for taking the time to give us your feedback. We are very happy that you are having a great experience with us. If there is ever a problem or feel that something can be improved, please do not hesitate to reach out to [email protected] or call us at (866) 304-7189. We want to strive to continue to improve our services for you. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
Tim Bethea
1 reviews US
Great quality and unique styles!
Great quality and unique styles!
Date of experience: June 24, 2017
Hi Tim, Thank you so much for taking the time to give us your feedback. We are very happy that you are having a great experience with us. If there is ever a problem or feel that something can be improved, please do not hesitate to reach out to [email protected] or call us at (866) 304-7189. We want to strive to continue to improve our services for you. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
brad brass
1 reviews US
I ordered grey shirts --got black..
I ordered grey shirts --got black... they sent a return form I filled it out and sent shirts back and have not heard nothing since and its been almost 8 WEEKS!!!! damn poor service they got paid and I have no shirts
Date of experience: June 24, 2017
Hi Brad, Thank you for taking the time to give us your feedback. We are sorry that your experience was not a good one with us as we try to make online ordering as painless as possible. However, after further research of your order, what came over from the website to our Admin system was a black shirt and that's what we sent you. We have received your return and have refunded your money back on the card that was used. Please allow 3 to 5 business days for the refund to show on your account. We will take this issue as a learning experience to check into our system and see if any improvements need to be made to the ordering process. We sincerely apologize for your inconvenience and hope that there is a next time you will order from us and give us the opportunity to prove to you that we will and have improved this process. Thank you!
Dante Neal
1 reviews US
Excellent service and customer care!
Excellent service and customer care!
Date of experience: June 24, 2017
Hi Dante, Thank you so much for taking the time to give us your feedback. We are very happy that you are having a great experience with us. If there is ever a problem or feel that something can be improved, please do not hesitate to reach out to [email protected] or call us at (866) 304-7189. We want to strive to continue to improve our services for you. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
Ted Alvarez
1 reviews US
Still have not received my shipmenti
Still have not received my shipment
Date of experience: June 24, 2017
Hi Ted, Please call us on our toll free number 866-304-7189 to check on your order as we will do everything in our power to not only provide an update but to also try and get your items as fast as possible. We are sincerely sorry if this has taken longer than what was expected but we take this personally when the process does not go as planned and want to help out in any way we can. Please contact us when you are able to. Looking forward to helping you out. Thank you!
Ryan Smith
1 reviews US
My one stop shop for almost anything I …
My one stop shop for almost anything I need for my guys on the job!
Date of experience: June 24, 2017
Hi Ryan, Thank you so much for taking the time to give us your feedback. We are very happy that you are having a great experience with us. If there is ever a problem or feel that something can be improved, please do not hesitate to reach out to [email protected] or call us at (866) 304-7189. We want to strive to continue to improve our services for you. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
Patrick Myles
1 reviews US
Thanks for all of the great equipment.
I'm a Tanker and enjoyed all of the top quality clothing that I have purchased from you guys, thanks.
Date of experience: June 24, 2017
Hi Patrick, Thank you so much for taking the time to give us your feedback. We are very happy that you are having a great experience with us. If there is ever a problem or feel that something can be improved, please do not hesitate to reach out to [email protected] or call us at (866) 304-7189. We want to strive to continue to improve our services for you. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
Michael
1 reviews US
Won't use them again
Won't use them again, won't recommend them. Why? Shipping costs are WAY too high and unreasonable.
Date of experience: June 25, 2017
Hi Michael, We thank you for taking the time to gives your feedback. As we speak, we are researching ways to make our shipping cost competitve with the online delivery industry and make it attractive to our customers. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Hopefully by doing this we can give you ways to save when ordering. Should you have any questions please don't hesitate to contact us at 866-304-7189. Thank you!
Gregory Werner
1 reviews US
Happy
Finally found the "small" size I was looking all over for. The shipping charges were as much as the purchase but with a free shipping coupon I was happy to make the purchase.
Date of experience: June 25, 2017
Hi Gregory, Thank you so much for taking the time to give us your feedback. We are very happy that you are having a great experience with us and we are researching ways to make our shipping cost competitive and more pleasent for our customers. If there is ever a problem or feel that something can be improved, please do not hesitate to reach out to [email protected] or call us at (866) 304-7189. We want to strive to continue to improve our services for you. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
Mike M.
1 reviews US
Good products at competitive pricing!
Good products at competitive pricing. Easy to order and received in a timely manner. I like your stuff, I'll be back! Mike
Date of experience: June 26, 2017
Hi Mike, Thank you so much for taking the time to give us your feedback. We are very happy that you are having a great experience with us. If there is ever a problem or feel that something can be improved, please do not hesitate to reach out to [email protected] or call us at (866) 304-7189. We want to strive to continue to improve our services for you. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
Kenneth Nelson
1 reviews US
Easy to order
Easy to order. Good quality product. Prompt delivery. If I need another windbreaker, I will be ordering from Transportation Safety Apparel again.
Date of experience: June 26, 2017
Hi Kenneth, Thank you so much for taking the time to give us your feedback. We are very happy that you are having a great experience with us. If there is ever a problem or feel that something can be improved, please do not hesitate to reach out to [email protected] or call us at (866) 304-7189. We want to strive to continue to improve our services for you. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
Christian Hite
1 reviews US
Ripped off on shipping
I paid a high shipping premium to have may shoes sent 2-day air. They arrived 3 days. Luckily I had an extra day to spare. But I feel ripped-off by TSA in this regard. I do, however, appreciate that you are one of the few stores that still carries Rhino Steel Toe Black Oxfords.
Date of experience: June 27, 2017
Hi Christian, Thank you for taking the time to give us your feedback. I have researched your order in detail and found that even though your order was marked as a 2nd Day Air and we labeled your order as a 2nd Day Air and UPS received it as a 2nd Day Air, the delivery time does not match. Here's the tracking number so you can take a look on UPS.com (1ZX5886W0255955488). We do aplogize for this inconvenience but unfortunately we do not have any control of how UPS handles the shippment. However, this should not be an issue you should have experienced. With that being said, we are going to report this to UPS for the lack of detail on their side and I will be happy to offer you a shipping discount on your next order. Please let me know when you order next so I can input the discount on your order. My email address is [email protected]. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
Paul Lupyon
1 reviews US
Just outstanding very comfortable
Just outstanding very comfortable. working in 100° plus on the surface and 80° underground you can't beat these shirts.
Date of experience: June 27, 2017
Hi Paul, Thank you so much for taking the time to give us your feedback. We are very happy that you are having a great experience with us. If there is ever a problem or feel that something can be improved, please do not hesitate to reach out to [email protected] or call us at (866) 304-7189. We want to strive to continue to improve our services for you. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
Daniel Freeland
1 reviews US
Rain coat
Rain coat not very good snap broken when rec. hood not on even more to one side could be a nice rain coat but not the one they sent me!
Date of experience: June 27, 2017
Hi Daniel, Thank you for taking the time to give us your feedback. We try and offer the best possible product we can and we do stand by our product. Because you received a damaged product we will be more than happy to replace it. We will be emailing you a return label to [email protected] and the email will come from UPS. We will need the rain coat you received to show our supplier to prevent this from happening again, and we will send you a new rain coat. Please accept our sincerest apologies and hope you will continue to think of us when you need to order again. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
James Taylor
1 reviews US
Size is way to small compared to all my …
Size is way to small compared to all my Normal shirts
Date of experience: June 30, 2017
Hi James, Thank you for taking the time to give us your feedback. We will be more than happy to exchange the shirts out for you if you like. I see that you ordered 3 - 4X Hi-Vis Pocket T-Shirts and I have checked stock and we have enough 5X shirts in stock. Please do not hesitate to contact us on our toll free number 866-304-7189 if you would like to exchange the shirts and we will get you the neccessary paperwork needed for the exchange. Looking forward to your call.
Don
1 reviews US
Very good products great customer …
Very good products great customer service, knowledgeable in their jobs. I would highly recommend buying products from TSA. Thank you.
Date of experience: July 04, 2017
Hi Don, Thank you so much for taking the time to give us your feedback. We are very happy that you are having a great experience with us. If there is ever a problem or feel that something can be improved, please do not hesitate to reach out to [email protected] or call us at (866) 304-7189. We want to strive to continue to improve our services for you. If you would like to get special deals and discounts please do not forget to like our facebook page (https://www.facebook.com/tsasafety/), make an account on our website to receive Safety points (https://www.tsasafety.com/customer/account/create/) and sign up for our newlsetter to receive discounts directly to your inbox. Thank you for your business and look forward to serving you again! Have a wonderful day!
JEFFREY PALMER
1 reviews US
sent me the wrong size and has not …
sent me the wrong size and has not returned my email to return purchase
Date of experience: July 05, 2017
Hi Jeffrey, We have received your email regarding sending you a medium instead of the 4X. We will send you the 4X you ordered and in that package will be a return label which will allow you to send the medium coverall back to us. Please advise if you have any questions. Thank you!
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About
TSA offers a comprehensive range of products aimed at ensuring safety and promoting corporate branding. The company’s product line includes high-visibility safety clothing, rain gear, cold weather gear, PPE, accessories, and equipment designed to keep individuals safe in various work environments. Additionally, TSA provides corporate apparel, brand name workwear and accessories, promotional products, and hard goods. Customers have the option to personalize and customize items with logos, adding a unique touch to their safety and corporate wear.