Reviews 3.7
22 total
Doug Janni
1 reviews US
Outstanding company. Always price matches
I love Tree Fort Bikes. They are fast at shipping with a central US location, website works great, and customer service is top-notch. Their price matching service is really awesome, because if you haven't shopped around on your own they will still list a price match on their website if someone else had submitted it. For some reason they also sell really awesome pint glasses with their logo on it, as well as other bike related companies. I like that since beer and bikes go so well together!
Date of experience: February 22, 2013
Mike Abbotts
1 reviews US
Best of the Best
Bike shops come and go well perhaps they could have learned a few things from this business model. I live locally, so I have used them in the past for repair. My vintage Bianchi bicycle rear derailleur needed repair, which most bike mechanics shy away from touching, well that was not the case with Tree Fort, they fixed it and it's been going strong for years. The price machine is so wonderful... (they search competitors and match the price), so that makes them my go to part and accessory supplier. Usually, I can purchase all my needs from one store. I have had nothing but a positive experience with all aspects of this bike shop.
Date of experience: December 26, 2016
Michael Greene
1 reviews US
Superior Customer Service
I have purchased numerous items from Tree Fort Bikes and have always received excellent customer service. They have a great price match policy and will always match a competitor's price, within reason. If they do not have the product or information that I need, they will go out of their way to find it. The customer service that I have received at Tree Fort Bikes is far and away better than anything that I have experienced from other online bike supply companies. Tree Fort Bikes has earned my loyalty as a customer, and I highly recommend them!
Date of experience: November 28, 2018
José Díaz
1 reviews US
Good prices - Slow shipping
Good prices but online shipping time is too slow. Probably online sales is not there thing but their communication is good.
Date of experience: February 27, 2019
ggersty
1 reviews US
Great Source
Ordered some Shimano pedals online from these guys. Website was easy, price excellent, and delivery spot on. Highly recommend this shop.
Date of experience: April 23, 2019
Terrence A. Bauer
1 reviews US
Shop Here!
Had good experience when returning an expensive item I ordered that was too big. Very good service and prices.
Date of experience: December 22, 2020
Annette
1 reviews US
Recently bought new Bosch power pack…
Recently bought new Bosch power pack battery online. QandA next to photo of power pack says it does come with a charger. Got battery without charger, called them and they said that it doesn’t come with charger in spite of their web info. Company is dishonest,
Date of experience: March 13, 2021
Me
1 reviews US
They list stuff for a good price on…
They list stuff for a good price on eBay and then cancel the order on you claiming inventory error so they can avoid bad feedback, then repost at a higher price later. Total scam. Took several days to tell me about it too so it was too late for me to look elsewhere. Don’t do business with them. Shady commerce tactics. You don’t have any business being on eBay if you can’t keep basic inventory straight and certainly not with 99.9 positive feedback .
Date of experience: March 24, 2021
Hey, I want to apologize for the stock error we had on your purchased product. We did have the item shown in stock when in fact it was missing from the bin it should have been located in. I double checked and we have not had and do not have it in stock even as I am writing this reply. We checked to see if we could upgrade you to a higher end version of the item on the order and even those are currently out of stock. I really wish we could do better to make this right this time. If you would want to reach out to either myself (Scott ) or Michael directly, we will be glad to offer you a discount on another order in the future. Sincerely, Scott and Your Fellow Cyclists at Tree Fort Bikes
Joseph Szydlowski
1 reviews US
Every time I look at their website my…
Every time I look at their website my computer freezes. I thought they were located in China or Russia! They never have anything in stock that comes up on a general web search. I think these guys are nasty bogus. Why do they lie so much?
Date of experience: June 05, 2021
Tim
1 reviews US
I stopped by to pick up my Triple Trail…
I stopped by to pick up my Triple Trail entry. The guy behind the counter was friendly and helpful, and I really do appreciate Tree Fort's fundraising efforts for our trails.
Date of experience: September 13, 2021
Aaron Ahuvia
1 reviews US
This store is 10 minutes further away…
This store is 10 minutes further away from than two other, larger, bike shops. I drive the extra 10 minutes every time because the people are great and the quality of work is excellent.
Date of experience: September 15, 2021
Evan Green
1 reviews US
Received a damaged Schwalbe tire.
I ordered two Schwalbe Land Cruiser tires for my gravel bike. Mounted rear tire with no problem. The second tire bulged enough the front wheel wouldn't turn. Upon inspection, there was a six inch section of severe damage inside the tire. I used only plastic tire tools to mount so I am sure I did not damage the tire when mounting. I sent an email to Tree Fort Sunday evening. Early Monday morning I received a phone call from Scott in Customer Service telling me they were shipping a replacement tire that day. Simply amazing customer service! I would give them a couple more stars if the system. Thanks to all at Tree Fort who helped me with this issue.
Date of experience: September 26, 2021
Craig Bowman
1 reviews US
Tree Fort is great
Tree Fort is great. They are knowledgeable and true to their word. #BestBikeShop in the area.
Date of experience: December 19, 2021
tom
1 reviews US
I highly recommend Tree Fort Bikes!
I have made 3 purchase from Tree fort Bikes and each time they have the best price. Their customer service is top notch and the orders are handle very quick. I highly recommend them for any and all bike related purchases.
Date of experience: April 18, 2022
Brian Ward
1 reviews US
Got the parts I was promised
Got the parts I was promised, got them when I was promised or earlier, very satisfying experience!
Date of experience: June 23, 2022
Matt Staffeld
1 reviews US
TreeFort just rocks!
TreeFort has a great selection of high quality bikes and components but they also continually provide helpful, thoughtful and friendly service!
Date of experience: January 14, 2023
Justin Held
1 reviews US
GREAT prices on GREAT bikes sold by…
GREAT prices on GREAT bikes sold by GREAT folks! Thanks Tree Fort!🤙
Date of experience: April 14, 2023
Jmanussier
1 reviews US
They don’t always honor the price match…
They don’t always honor the price match even when it is their own pricing showing in Google shopping. I placed an item in my cart at $152 and when I went to pay for it the price went up in my cart to $234. Google even says they still are selling it at $152. I contacted them and they won’t honor that price. I have bought from them before and had taken advantage of their price match. I guess if they won’t honor their own pricing in a service they pay for I can’t support them as a business anymore. According to their Facebook “they understand”, but I guess that means only if it is advantageous to them.
Date of experience: September 07, 2023
Adam Fristoe
1 reviews US
Don't order from Tree Forte
Tree Forte bikes does not stand by their products. If you receive a defective item, they will not replace it or even help navigate the warranty process. You get left with a very expensive piece of garbage and they just say, too bad.
Date of experience: November 08, 2023
NANCY
1 reviews US
You can find anything you need for your…
You can find anything you need for your bike or buy a new bike there. Internet orders are often shipped free or you can pick up in the store. The prices or competitive or even cheaper than other places and the employees are helpful and friendly. Highly recommended!
Date of experience: February 20, 2024
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About
We are a specialty online bike shop providing in-store and online bicycle sales and information, along with trail information. We sell parts and accessories like pedals, saddles / seats, cranks, bottom brackets, headsets, and more. We sell products like Cannondale bicycles, Santa Cruz bikes, Ellsworth bikes, Giant bicycles, Shimano pedals, XT Derailleurs, XTR Shifting, Race Face cranks, Bell and Giro helmets, SRAM X0 / XO / X.0 / X.O shifters and derailleurs, SRAM X9 / X.9 shifters and derailleurs and Haro BMX. We also service and repair / tune-up (tune up) any brand of bike. Tree Fort Bikes Online Store is based out of Ypsilanti Michigan, by Ann Arbor.