Reviews 3.7
22 total
Carlos Rodriguez
1 reviews US
After placing an order on March 2 2024…
After placing an order on March 2 2024 to buy a Lezyne Macro Drive 1400 Headlight and not receiving any notification of my purchase, a week after that I received the item mentioned before used in an already open and in bad condition box. The headlight was dirty with two tiny pieces of grass! and full of lint obviously after been cleaned with paper towel after been USED. This talk about Tree Fort Bikes really badly. If you get something from a professional company like Jenson they always tells you if the item come in an already open box, they don’t trick out their customers by hiding the true about selling used items like if they are new.I wish I could attach the pictures.
Date of experience: March 08, 2024
Hey Carlos, I am so sorry that this happened and am very confused how it could have. We have never had one of those lights returned. The only thing I can think of is that somehow our distributor received a return from another dealer and did not notice it was opened. I will give you a call in the am and we will gladly take that light back and get you a new one, or work out a solution that makes you want to come back and order from us again! Sincerely, Scott and Your Fellow Cyclists at Tree Fort Bikes
Tim Lovejoy
1 reviews US
Excellent company
Excellent company, super fast delivery, and a great price. Way better than Amazon, or Ebay in my opinion. You can call them and actually talk with someone who knows what they are talking about. Small business competing with huge business's trying to monopolize the market, and still able to provide better service at a competitive price. You have my respect, and gratitude.
Date of experience: April 12, 2024
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About
We are a specialty online bike shop providing in-store and online bicycle sales and information, along with trail information. We sell parts and accessories like pedals, saddles / seats, cranks, bottom brackets, headsets, and more. We sell products like Cannondale bicycles, Santa Cruz bikes, Ellsworth bikes, Giant bicycles, Shimano pedals, XT Derailleurs, XTR Shifting, Race Face cranks, Bell and Giro helmets, SRAM X0 / XO / X.0 / X.O shifters and derailleurs, SRAM X9 / X.9 shifters and derailleurs and Haro BMX. We also service and repair / tune-up (tune up) any brand of bike. Tree Fort Bikes Online Store is based out of Ypsilanti Michigan, by Ann Arbor.