Reviews 3.8
11,469 total
Alritta
1 reviews US
New Dinning Room
My associate was kind,knowledgeable and efficient.She didn't try to manipulate me,just listened to my wants.Cant wait to get my delivery. Great job.
Date of experience: August 27, 2021
Belen Castelan
1 reviews US
Laurie Grimes goes above and beyond
Laurie Grimes goes above and beyond. She was so patient and answered all my questions and concerns. Most amazing sales person I've ever encountered. She's definitely an asset to Roomplace! I canceled my Value City order and ordered from Roomplace. Thanks so much Laurie!
Date of experience: August 26, 2021
Thank you for your business and feedback, Belen! We will be sure to let Laurie know you appreciate her!
Sally Hollis
1 reviews US
The service I received was great
The service I received was great
Date of experience: August 26, 2021
WHITNEY M MEANOVICH
1 reviews US
Super Fast Customer Support
I was having difficulty placing my online order but once I contacted customer support, the issue was resolved within minutes. Thank you for the excellent customer service!
Date of experience: August 26, 2021
BARBARA LAWLESS
1 reviews US
We had an excellent experience
We had an excellent experience. Taylor was so helpful. He noticed I was having trouble walking and got a wheelchair. He was so pleasant and showed us the recliners that fit my needs.
Date of experience: August 26, 2021
LAMBERT KEITH
1 reviews US
Codi Williams was a good salesperson
Codi Williams was a good salesperson
Date of experience: August 26, 2021
RONALD M JORDAN
1 reviews US
I love my furniture and my bring new…
I love my furniture and my bring new rugs… My house smells like a new car and looks nice!!!
Date of experience: August 26, 2021
GJERGJI JANLLARI
1 reviews US
Very good.
Very very good.
Date of experience: August 26, 2021
KAREN LEWIS-BRADLEY
1 reviews US
My Sales Young lady was very kind and…
My Sales Young lady was very kind and courtesy.. I will be back at that location. Around November and I will ask for Her. Good Customer Service at the outlet store. Thank you. Ms Karen
Date of experience: August 26, 2021
JOSEPH HAMPTON
1 reviews US
Good News
Fast, friendly and professional service was the order of the day during my recent visit to The Room Place.
Date of experience: August 25, 2021
REGINA BALTIMORE
1 reviews US
I appreciate the patience and time the…
I appreciate the patience and time the representative took with me
Date of experience: August 25, 2021
JC
1 reviews US
I can't see myself buying furniture…
I can't see myself buying furniture from any other places than the room places. Best quality, best service 👍👍
Date of experience: August 25, 2021
S. WARREN
1 reviews US
Mattress, low profile box spring purchase
Great selection, quality products, good pricing and excellent delivery options. A plus all around.
Date of experience: August 25, 2021
WENDY WALLACE
1 reviews US
Sunny at the Algonquin location
Sunny at the Algonquin Illinois location is wonderful, knowledgeable, and just a sweetheart. She's helped us on 2 separate occasions now, and she's really had to work with us because our financial situation isn't the best. She always makes us feel important. Because of Sunny, we will be back next time we need furniture!
Date of experience: August 25, 2021
BEVERLY DATZKO
1 reviews US
…The Room Place is the place to go.
After numerous disasters at other Castleton furniture stores, we were so happy to finally able to visit The Room Place. We were met at the front door by Tristan who was a great help in showing us items we needed without any pressure. He was so friendly, it was like dealing with a family member. Also thanks to Diane, the sales manager for making our visit a success. Best of all, all the furniture we picked out will be delivered within 4 days not months like other stores.
Date of experience: August 25, 2021
Jonathan
1 reviews US
Great Staff and location
Great Staff and location
Date of experience: August 25, 2021
KIM LYON
1 reviews US
Excellent customer service.
Taylor Rainey was excellent! I requested that he not hover over me and he didn’t. When I needed him, he was there. The transaction went very smoothly. Thank you for the excellent customer service!
Date of experience: August 25, 2021
PATRICIA KENNEDY
1 reviews US
Chair that I wanted I was able to get…
Chair that I wanted I was able to get it right away the next day I love that thank you
Date of experience: August 25, 2021
KIZZIE
1 reviews US
Greeted with a Mask!
Walk in was greeted by Larry knew what I wanted so it was a quick easy process.
Date of experience: August 25, 2021
MARLYN WYKOWSKI
1 reviews US
Good service nice furniture
Good service nice furniture
Date of experience: August 25, 2021
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About
The RoomPlace is your one stop shop furniture store to get it all from living room & dining room sets, bedroom furniture, mattresses & more with 25 stores in he Chicago, Illinois and Indianapolis, Indiana regions