Reviews 3.9
26 total
Laura
1 reviews US
Extremely helpful and informative
Extremely helpful and informative. The ordering process was made simple and all my questions were answered in a timely and courteous manner.
Date of experience: March 31, 2022
Dear Laura, Thank you for sharing your experience with us. It truly means a lot for our team. Please, do not hesitate and contact us if you have any questions. Best, Superior Marketing
Proatc
1 reviews US
Fantastic
Fantastic. Thank you Nato.
Date of experience: March 31, 2022
Good afternoon, We are more than happy to hear about your experience with Nato. Our team works hard to provide the best service possible. Please, do not hesitate and contact us if you have any questions. Best, Superior Marketing
Carmen Cruz Douglas
1 reviews US
I was helped by Nato she was very fast…
I was helped by Nato she was very fast and friendly.
Date of experience: March 31, 2022
Thank you for the 5-star Review, Carmen. We truly appreciate it. Customer's experience is our top priority. Please, do not hesitate and contact us if you have any questions. Best, Superior Marketing
JOVITA Flores
1 reviews US
N.Nato listened to my needs
N.Nato listened tou needs, and was able to find a stove in stock for me.
Date of experience: April 06, 2022
Dear Jovita, Thank you for sharing your experience with us. We really appreciate it. Please, do not hesitate to contact us if you have any questions. Best, Superior Marketing
Sohrab Nazari
1 reviews US
excellent service by Nato
excellent service by Nato. She is the best.
Date of experience: April 20, 2022
Thank you for sharing your experience with us, Sohrab. We truly appreciate it! Best, Superior Marketing
Trey
1 reviews US
Nato was a great and immediately…
Nato was a great and immediately shipped our range and called me to let me know.
Date of experience: April 21, 2022
Thank you for sharing your experience with us, Trey! We appreciate it. Best, Superior Marketing
Daniella Vilar
1 reviews US
The customer service experience with…
The customer service experience with Nato at Ilve was superb.
Date of experience: April 25, 2022
Dear Daniella, We appreciate your 5-star review! Thank you. Best, Superior Marketing
Bobbi Sorensen
1 reviews US
Very helpful and friendly!
Very helpful and friendly!
Date of experience: April 26, 2022
Thank you for submitting a 5-star review. Please, do not hesitate to contact us if you have any questions. Best, Superior Marketing
Gabriella Zettelmeyer
1 reviews US
Nato has been wonderful to deal with
Nato has been wonderful to deal with! We are on the fence about a particular stove and she has gone over and beyond to help us feel confident in our big purchase. I really appreciate her kindness and patience!
Date of experience: April 27, 2022
We are glad to hear about your experience with Nato. Our team works hard to provide the best service. Best, Superior Marketing
Janet K
1 reviews US
Deal with the Source
I had tried to ordered my product from another company and had massive problems. Superior Marketing helped me fix deal with the other company and walked me through a replacement order so I can really get what I wanted! And the price was the same as the s0-called discount retailer. Highly recommended!
Date of experience: August 23, 2022
Nicholas
1 reviews US
Amazing Experience!
I had a wonderful experience with Nato.N, seamless experience. She found me the stove I needed right away and arranged for quick delivery. Great experience!
Date of experience: September 22, 2022
Lauri
1 reviews US
Nato made this ordering process simple…
Nato made this ordering process simple and efficient! I look forward to receiving my new Ilve range. She was professional and answered all questions I had.
Date of experience: October 04, 2022
Jens Nielsen
1 reviews US
NATO was very helpful in helping us…
NATO was very helpful in helping us decide between the nostalgie and majestic Ilve ranges. Highly recommend.
Date of experience: November 02, 2022
Lee Barden
1 reviews US
Nato was extremely helpful.
Nato was extremely helpful.
Date of experience: November 10, 2022
robert kidder
1 reviews US
I had a very easy ordering experience
I had a very easy ordering experience, it completed with ease a nice person to deal with Nato.N-1
Date of experience: November 15, 2022
JulieK
1 reviews US
Fast, accurate, thorough ordering process
I have been excited about ordering our new induction range but wasn't sure where or how to place the order (do I go to a local rep or order from ILVE USA). Nato.N was very helpful, fast, and efficient. Answered many of my questions before I even asked them. After so many months of research and deliberation, it was astonishingly easy to place the order.
Date of experience: November 28, 2022
Stephen Wunder
1 reviews CA
I had purchased a Forte Vertice 36 inch…
I had purchased a Forte Vertice 36 inch hood in November of 2019. Two years later, just after the warranty expired, I noticed a noise was coming from the unit. With further inspection by an appliance repair person, it was noticed that the blower wheel of the squirrel cage fan was broken. I contacted Superior Marketing and spoke with an agent (Dmitry) and because the unit was out of warranty he said they could do nothing other than order a new motor unit at my cost. This was in April of 2022. I paid the amount and waited until the new motor unit arrived at the end of October of 2022. The appliance repair person showed me that the motor unit arrived damaged. I contacted Superior Marketing and they promised that they would send a replacement from their warehouse. I have contacted them several times speaking with several different agents all promising to send a replacement. Speaking with an agent, named Rosa on December 13, 2022, she promised “that it will be sent today using priority post and that you should expect to receive it by Thursday December 15”. The replacement unit did not arrive. I have all of the emails to verify the numerous communications I have had with this company, guaranteeing the accuracy of my story. I am writing to you because possibly you could have influence that would allow for reimbursement of the purchase price ($580.34 CAD) that I had paid back in June of this year or a replacement unit that is in unused working order. Sincerely, Stephen Wunder
Date of experience: November 02, 2022
Sheila Hovingh
1 reviews US
I purchased the 36”nostalgia range from…
I purchased the 36”nostalgia range from NATO N. She answered all of my questions and gave me so much confidence in placing my order which was surprisingly super simple. Thank you for such great service NATO.
Date of experience: January 11, 2023
Cory Miller
1 reviews US
36”nostalgia range
purchased the 36”nostalgia range from NATO N. She answered all of my questions and gave me so much confidence in placing my order which was surprisingly super simple. Thank you for such great service NATO.
Date of experience: January 26, 2023
Dawn O
1 reviews US
I purchased the 40" Majestic II range…
I purchased the 40" Majestic II range from NATO N. She answered all of my questions and gave me so much confidence in placing my order which was surprisingly super simple. Thank you for such great service NATO.
Date of experience: January 30, 2023
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About
Superior Marketing is a distribution company carrying a continually growing line of premium brands. We serve retailers across the United States and maintain an inventory of over $40 million in merchandise. Just a few of the top-tier manufacturers for whom we are currently the exclusive supplier include ILVE ranges, Forte hoods, Krusher trash compactors, and Milo Italia luxury furniture. These brands, among others, fill gaps in many dealers’ product lines unique to other distribution sources. We do not simply sell merchandise of exceptional quality at competitive wholesale prices. Purchases from Superior Marketing also consist of extensive marketing support such as detailed spec sheets, up-to-date product lists, and media assets. We understand that our success is entirely dependent on that of our retail partners. Using Superior Marketing as a supplier also has enormous logistical advantages. We’ve fostered close collaborative relationships with the brands whose products we distribute. These intimate affiliations, along with 200,000 sq. ft of total storage space across multiple warehouses means the complete selection of brands’ merchandise will always be in stock and close at hand. Consequently, Superior Marketing can guarantee quick delivery and consistent satisfaction for end consumers. Don’t hesitate to contact our sales team and find out how we can fulfill your distribution needs for the best in appliances, furniture, and so much more.