Reviews 4
20 total
CHARLETTE CARWILE-WHITE
1 reviews US
Get insurance 🙄
It broke the day of arrival 💔. Let me edit my score, I have received 4 sterling silver rings and 1 pair earrings and everything else was excellent so I am changing my mind about my original comment, sometimes things break and being cheap no insurance, my baddd. So, otherwise I ❤️ 😍 💖 everything and my new ring I got fixed today. Will continue as a customer.
Date of experience: January 07, 2024
Irwin Williams
1 reviews US
I ordered 2 rings for my wife's…
I ordered 2 rings for my wife's birthday and paid extra to have them delivered before her birthday. They never arrives. Traced training number which said recipiente requested hold for pickup at station,which o never did. Called rs and I explained to them what happened and rhey said they would investigating. Heard nothing. Called back 4 times and each time I was told I had requested hold for pickup. Finally I spoke to someone in management that said they spoke to ups and I would receive delivery in 2 days. Never received anything. 2 days later received notice from UPS package had been returned to sender. Yesterday saw pending refund on my cc. BEWARE rs nay have cheap jewelery but they have THE WORST CUSTOMER SERVICE IN THE WORLD. STAY AWAY FROM THEM AT ALL COST. THEY ARE NOT WORTH THE AGGREVATION YOU WILL GO THRU
Date of experience: April 12, 2024
We regret the issue you had with your delivery. As a UPS My Choice customer, your package was held for pickup at the location notated on your UPS My Choice settings when you signed up for that service. We did reach out to you and explained the situation. Any change in delivery options would require you to reach out to UPS to change the settings on your account. The jewelry has been returned to us, and a refund has been issued.
Chris Hellman
1 reviews US
Great Customer Service/Product
Great shipping time, kept me informed the whole way on the status of my order. My wife absoultely loved the necklace, so thanks for making such a high quality item!
Date of experience: May 03, 2024
We are so happy that your wife loves the necklace, and we were able to provide you with excellent customer service. Thank you for shopping with Ross-Simons!
Rita Joy
1 reviews US
Exquisite jewelry …simply beautiful presentation!
Beautiful quality jewlery …exceptional presentation (gift box, quality bags and care info) …2 day shipping (VIP Yaaaaa!) …a reliable, creative wonder of a site for gift giving …and now a forever go-to for the women in my life! Thank you!
Date of experience: April 30, 2024
We have recently started using the new gift boxes, glad you like them! Thank you for being a valued VIP member and trusting Ross-Simons.
Beverly Hudson
1 reviews US
I love my ring
I love my ring! Just what I wanted and was just as pictured. It is a beautiful and dainty ring with my initials engraved beautifully. I have other rings but this is my favorite. It is so easy to order from ross-simons and so easy-to-use their payment plans. Whenever I need to purchase jewelry I will be going online to ross-simons.
Date of experience: May 10, 2024
Signet rings are all about tradition and identity. We are so glad that you love it, and that you were able to use our easy payment plans.
Rhonda Mazzo
1 reviews US
BLACK DIAMONDS ARE MY BEST FRIEND
The earrings and the pendant are absolutely beautiful! High quality and beautiful sparkle! The price was very reasonable. I’ve been looking for a black diamond pendant, just the stone, not hearts, crosses or anything else and this is the ONLY place I could find what I wanted and on sale too! So happy with with my jewelry!
Date of experience: May 09, 2024
Black Diamonds are spectacular! So glad you are enjoying the set! Thank you for shopping with Ross-Simons.
Mark
1 reviews US
Idk how anyone thinks this is "cheap"…
Idk how anyone thinks this is "cheap" jewelery. It's laughable to charge thousands for lab grown diamonds. I used to work as a goldsmith, and MINED diamonds are worth about 1/10th the value advertised. These are lab grown, so they should be(are actually) substantially LESS than that! Absolute joke prices. Just go with cubic zircon. It doesn't matter who you are; from a distance, NOBODY will be able to tell whether the stone is "real" or not. Edit: there's no excuse to make a setting as simple as many of these for a thousand dollars. many, MANY friends of mine that are STILL gold and silversmiths, and the combined labor and materials almost never exceeds the exorbitant pricing of these gimmick-priced settings. There's no excuse outside of artificial importance to set prices like these. I can't believe people actually use Ross Simons.
Date of experience: May 27, 2024
We appreciate your perspective on Lab-Grown Diamonds, Mined Diamonds, and Cubic Zirconia. The choice of selecting one over the other is a personal one. Lab Grown Diamonds have the same scientific, physical and optical properties as mined diamonds. In other words, they are identical to diamonds mined from the ground and offer the same brilliance, sparkle, and shine of a mined, natural diamond. Because Lab Grown Diamonds rely on steady, controlled processes of applying carbon minerals, heat and pressure in a controlled environment, they usually have fewer inclusions. Therefore, consumers now have access to high-quality stones, and the cost is significantly lower than diamonds that are mined from the ground. Lab Grown Diamonds are not gem imitations, they are the real deal! While Cubic Zirconia is a synthetic gemstone, it is an acceptable diamond alternative for some. Please note, we do not sell the gemstones individually. The prices you see for all of our pieces include the setting, which is typically platinum, gold or silver, and may include other precious and semi-precious stone embellishments, which will always add to the cost. Ross-Simons has been a purveyor of fine jewelry for over 70 years, and we are proud to offer quality pieces at the best value.
Ronda
1 reviews US
The earrings are beautiful but not in a proper box :/
The earrings are beautiful. They come with paperwork. BUT they do NOT come in a box that flips open. It comes in a cheaply made bag placed in a box that pulls out like a drawer. The bag ripped when I tried to open it. That is really unfortunate.
Date of experience: May 13, 2024
We are pleased that you love the earrings! All of our boxes are now the drawer pull style. We have had positive feedback on them, but we do understand that opinions can vary. We hope to shop with you again.
Jennifer Espine-Bilotta
1 reviews US
My daughter loved the necklace!
My daughter loved the necklace! Great quality, and value and fast shipping!
Date of experience: May 06, 2024
We are so pleased to learn that your daughter loves the necklace, and that you had a great shopping experience! Thank you for choosing Ross-Simons.
writingbabe
1 reviews US
Too Small for Me but Beautiful
I love the earrings but they are smaller gems than I anticipated. I have larger earlobes than your models and mine, on me, don’t drop at all. They just lay on my lobe. I know the larger pair that you offer has the same drop but I am still considering returning these and holding out till I can buy the larger pair. These also feel a little flimsily put together and I worry each time I take them off and put them on that the top will separate from the bottom. I’m hoping the larger pair may be a bit sturdier. Thanks for asking.
Date of experience: May 15, 2024
We always want you to be 100% satisfied with your purchase, that's why we offer a 30 day return policy. Please feel free to use our easy online returns or call us at 1-800-556-7376 for assistance. We look forward to shopping with you again!
Joice Maclin
1 reviews US
Love the earring
Love the earring, it’s a birthday gift for my daughter. And she loves it!
Date of experience: May 25, 2024
So glad to know that you and your daughter love the earrings! We look forward to shopping with you again.
Rebecca
1 reviews US
My order arrived on a timely fashion
My order arrived on a timely fashion
Date of experience: June 04, 2024
We strive to provide prompt shipping! Thank you for the feedback, and we hope you love your piece.
Manjushree Dey
1 reviews US
On time delivery
On time delivery! Beautiful piece of jewelry as described at the site. I have always had good experience with Ross & Simon’s . Thank you Dr M Dey md
Date of experience: May 29, 2024
You are very welcome! Thank you for being a valued Ross-Simons customer.
Pat Mungle
1 reviews US
I love my earrings with the little owl…
I love my earrings with the little owl and amber. Thank you so much. Nice quality and not too heavy.
Date of experience: June 03, 2024
We are thrilled that you love the earrings! We hope you enjoy them for years to come.
Matteo Ghira
1 reviews BG
SCAM!!!! Empty box!!!!!!!!!
SCAM!!!!! I ordered one ring from Bulgaria. Package arrived on time, but the box is empty!!!!!! There is the Ross-Simons gift box but no ring. I think i will report this to the competent authorities, as this is CRAZY. Do not buy from here if you are overseas!!!!!
Date of experience: June 06, 2024
We regret the issue you had with your international shipment; we certainly did not ship an empty box. We have filed a claim with the shipper, but in the meantime your credit card has been refunded.
Marilyn Wilson
1 reviews US
Trendy and youthful!
I wanted to try something different and outside the box for me
Date of experience: June 05, 2024
Every now and then we need to step out of our comfort zone and try something new. Oftentimes we are pleasantly surprised with the results.
LindafromNewYork
1 reviews US
Pretty Earrings
Prompt delivery. The earrings are very pretty, but they are quite a bit smaller than I had realized. The photo is rather deceiving. But they're pretty anyway and I will wear them often.
Date of experience: June 07, 2024
It can be challenging to depict size online, so we always try to include the dimensions, as well as a picture of the piece photographed to scale on the model. We are glad that you like them, regardless, and hope you enjoy them for years to come!
Brenda Vonckx
1 reviews US
Overall great experience
I ordered the whale tail necklace from a Facebook ad. Shipping was quick, packaging was beautiful, and quality is great (especially for the price). I’ll be back!
Date of experience: June 09, 2024
The Whale Tail necklace is a popular piece, and perfect to wear during the summer!
Nancy Arbogast
1 reviews US
Byzantine 1 1/4 sterling over 18kt Gold
The earrings are very nice and sturdy. The length is perfect.
Date of experience: June 09, 2024
The Byzantine Earrings are a work of art. We are glad that you like them!
Diane Merriman
1 reviews US
Canaria 10k gold band is a winner!
I just received a Canaria 10k gold textured band #965924 and was very pleased and surprised. The color looked like 14K and sparkled like diamonds. It was a comfort fit (which I did not know it would be) - so smooth to put on. It has a nice impressive raised presence for a 2 mm band ring. I can put it on and forget about it - go swimming in a pool, shower, etc. because it is real gold. So smooth - does not scratch or get caught on anything.
Date of experience: June 10, 2024
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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewelry includes diamonds, diamond jewelry, gold jewelry, diamond engagement rings, rings, necklaces, bracelets, earrings and precious gemstone jewelry.