Reviews 3.5
219 total
Frank Z
1 reviews US
Love the necklace
Love the necklace, great detail
Date of experience: April 08, 2022
Jorge Luis
1 reviews US
Fast and great service
Fast and great service. I love my earrings. Thank you.
Date of experience: April 09, 2022
isabella roman
1 reviews US
amazing quality!
amazing quality. ive had the jewelry for about 7 months now and i havent taken it off since i got it, like genuinely. i shower with it on and no rust. it took about 2 weeks for it to arrive which isnt bad in my opinion, the wait was completely worth it. it might be a little pricey for some, but its only because its such good quality. invest in good jewelry!! 100/10
Date of experience: April 10, 2022
Dextrx Gaming
1 reviews CA
Great quality but 0 support
Jewelry is of amazing quality however I only received half of my order. I contacted customer support days ago to no avail not even a response. Quality is great but customer support ain’t it
Date of experience: April 27, 2022
Hi Dextrx! Thank for your review! I'm so sorry to hear you didn't get an answer. That is so strange to hear! We strive to answer all our emails within 24 hours. Just checking if you got the right email address there: [email protected]. Just hit us up again and I will personally make sure to fix this for you! Sorry about that!
S. C
1 reviews US
Customer for life
Every single piece I have ever purchased has been amazing, and what I call “Wearable Art.” Rare Romance not only has a luxe appearance, but the feel and weight of each piece is perfection; customer service is top notch- this company really does live up to everything stated, and will go WAY out of the norm to make sure you are TOTALLY happy with your purchase. I am a customer for life!
Date of experience: May 02, 2022
You made my day! Thank you so much for all the love and support. I can't wait to show you what else we have coming 👊🖤
Maxwell
1 reviews US
11/10 stars ⭐️
This was my first time ordering from Rare Romance and I am so obsessed. I am always stealing my boyfriends Rare Romance necklaces and now I finally have one of my own! <3 The jewelry is very well made and high quality with soo many different and unique styles to choose from. I purchased the gold heartbreak necklace with the heavy Cuban chain, and i am NEVER taking it off. The color is a beautiful shade of gold that looks expensive and unique. It is so hard to find affordable, high quality jewelry that people put a lot of hard work and love into. I can tell Rare Romance genuinely cares about their consumers as well as the quality and style of their jewelry. I’m a forever fan. ❤️
Date of experience: May 04, 2022
sinovia thompson
1 reviews US
The earrings I purchased were the…
The earrings I purchased were the spiked silver heart ones after putting them on I noticed they were much lighter than I thought they would be and when I had a problem with one of the latches it didn't take long for a customer service representative to respond to me a few hours after I wrote an email explaining one of my earring clasps were bent a day after I received the product and it had a problem closing I was immediately sent a new replacement and it's already out for shipment as we speak I don't normally write reviews like this but I had to after I received such good customer service
Date of experience: June 04, 2022
Ryan Scott
1 reviews US
I love it¡¡ by far my favorite accessory
I love it¡¡ by far my favorite accessory
Date of experience: June 07, 2022
Brandon Berrios
1 reviews US
Great customer service
Great customer service, quality product, I am happy with this brand.
Date of experience: July 07, 2022
Quintez Fox
1 reviews US
Jewelry is beautiful
Jewelry is beautiful cant wait to get more and get the insurance ppl because my first order didn’t show up and within 24hrs i had anothEr set sent out through the insurance and i got it
Date of experience: August 07, 2022
Wil
1 reviews US
great detail and shape
great detail and shape! just as pictured
Date of experience: August 09, 2022
jessica vallejo
1 reviews CA
perfection
the chain fits like it was made for me, perfect in every way
Date of experience: August 09, 2022
Jessica Ruestow
1 reviews US
Won’t be buying from them again.
Earrings were quality though the spiked ball ones were very heavy and I got a pair of spiked huggies that because of the construction and thicker-than-normal gauge, they did not fit into my ears. When I wrote the company they said they do not do returns for sanitary reasons, which is understandable — but I’d advise customer service to get a little more curious about why standard earrings aren’t fitting into standard holes and report that to the proper teams instead of the first response I got which was along the lines of ‘you’re out of luck’. I wrote another email saying the construction is a company issue and they relinquished a return slip which I appreciated. All in all, the materials were nice but I don’t think I’ll be buying from them again.
Date of experience: August 09, 2022
Lindsay
1 reviews US
Awesome
Awesome pieces, cool packaging, fast shipping times. I love the option to order earrings as a single, too.
Date of experience: September 01, 2022
Derek
1 reviews US
Great quality and service!
Amazing jewelry, and wonderful customer service from Grace! She was very helpful and kind with sending out a replacement for a broken earring. If you’re on the fence about the shop, definitely go for it and buy it! I’ll be buying more from them in the future!
Date of experience: September 02, 2022
Tyler Prevost
1 reviews US
Fast delivery, phenomenal jewelry
★ Rare romance is cool! ★
Date of experience: August 23, 2022
Autumn Reaves
1 reviews US
Amazing products!
Amazing products!! I am in love with everything. I love all the different styles and options they have. I've ordered multiple things over the past year or two and everything looks brand new. I just got two new pieces and the day I got them, I just had to go back and order another necklace. The quality is amazing and everything gets ordered within a few days after I order it. Great quality!
Date of experience: October 03, 2022
Barron Harris
1 reviews US
I am so excited
I am so excited! As we have yet to actually receive our merchandise the customer service was excellent as we had to update our address.
Date of experience: October 03, 2022
Cora Lange
1 reviews US
Should be of higher quality given the price.
I love the ball and chain flail earrings, but the flame studs came with the least secure backs I’ve ever seen. Given the price of the products I would hope that everything I received would have been of the highest quality. I’m a bit disappointed in this oversight. Can only recommend 2/4 things I got.
Date of experience: October 07, 2022
Hi Cora, thank you very much for your feedback! We really appreciate that. We opted to have backing with a rubber pad, so you would be able to secure the earring tightly and turn it in whatever direction you prefer. Please contact us at [email protected] if you would like to do an exchange/ return. Sorry for the inconvenience!
Sibyl Self
1 reviews US
Product is great
Product is great, I love it. Wish it came in silver still. I lost the small morningstar the first time i bought it probably from mishandling - i couldnt really tell when the supplied ring is locked. I ended up wearing the rectangular tag alone for a while but then the same thing happened with my own ring. Probably my favorite earring. Nice weight and look to it, kinda cunty.
Date of experience: October 10, 2022
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About
RARE-ROMANCE™ is a luxury fashion jewelry & accessory brand designed and engineered in New York, NY. Redefining modern, timeless statement jewelry featuring a mix of gothique and industrial details.