Reviews 3.5
219 total
Maddie Syfert
1 reviews US
super high quality and heavy
super high quality and heavy I really loved how heavy they feel on me and how it lays on my neck. The earrings were also super comfortable to wear and are my new favorites.
Date of experience: March 24, 2022
Anonymous
1 reviews US
Love it but it might scratch
I got the black ones and they are beautiful! Slightly heavier than what I like but is manageable for 8 hours. I did notice that the black color did scratch off which I was a bit torn since I was pretty careful with storing them away
Date of experience: March 24, 2022
Hi there, Thank you very much for letting us know. Please contact [email protected], because this might be a production error. Thank you!
Jeffrey Donavan
1 reviews US
WORST TIME EVER
WORST TIME EVER .went back and fourth wut them for five weeks about them lying through email and the finnally just giving a return to my credit card after they only said they would do credit DO NOT BUY FROM THEM!
Date of experience: March 24, 2022
Hi Jeffrey, I'm very sorry to hear you feel this way about our company. We try our best to do the right thing for our customers.
Henry O.
1 reviews US
From Romance for Romance
My partner loves your jewelry and this didn’t disappoint. Has a nice substantial feel and Looks so dang good!
Date of experience: March 24, 2022
Ace
1 reviews US
Excellent Quality
Excellent Quality
Date of experience: March 24, 2022
customer
1 reviews US
Love them
Got here quick. They are beautiful.
Date of experience: March 24, 2022
jo
1 reviews HK
Excellent customer service
Excellent customer service
Date of experience: March 24, 2022
Sterling Kirk
1 reviews GR
Not happy at all
You sent my package somewhere else yet when I send a message on pay pal you tell me you're fixing the problem then no reply to my email and still ask me how do I like the product I want my money back
Date of experience: March 24, 2022
Hi Sterling, As I told you on Paypal, usps made a mistake where they accidentally released tracking numbers that were still in use. That is why it looks like your package is going somewhere else. Please contact us at [email protected] and we will help you track your package. You can definitely start a return process as well if you would like to get a refund.
Joshua H
1 reviews US
Nice Good Quality
Nice Good Quality, Love It
Date of experience: March 24, 2022
Kristin Eissler
1 reviews US
Good soup
Necklace was perfect and arrived quickly
Date of experience: March 24, 2022
Andrew Herrera
1 reviews US
I never received my ITEMS
I never received my ITEMS. Don’t buy from this company.
Date of experience: March 24, 2022
Hi Andrew, I'm so sorry to hear this! Your package probably got lost in transit. Please contact support@rare-romance and our customer support team will take care of this for you right away!
Andrew La
1 reviews US
very cool
quick delivery, great earrings. they look sick. i do wish these had screw backs instead of push backs, but they haven’t really caused any issue at all
Date of experience: March 24, 2022
Devin Pride
1 reviews US
Super expensive but my earrings dented…
Super expensive but my earrings dented so easily
Date of experience: March 24, 2022
Hi Devin, I'm so sorry to hear that! That is definitely not normal. Please send us an email at [email protected] and we will take care of that for you! Thank you in advance for understanding <3
Leonel Suarez
1 reviews US
Everything Came in fine and as…
Everything Came in fine and as presented. Couldn’t ask for better. Highly recommend!!💯
Date of experience: March 24, 2022
sara k
1 reviews US
Excellent customer service
I bought a heavy angel chain as a first time customer and then hours later they did a sale, I asked for a price match (adjustment) for the difference in cost and they honored that request. I am happy to see that RR cares about their customer base and I will be buying more items in the future and also recommending them to friends and family. Thanks again Grace, and also Emily.
Date of experience: March 24, 2022
Steph
1 reviews US
Awesome quality 👏 👌🏼
Awesome quality 👏 👌🏼
Date of experience: March 25, 2022
Megan Lucas
1 reviews US
i never got this product
i never got this product
Date of experience: March 26, 2022
Hi Megan! That is definitly not normal. Our pieces usually get to their destination within 2-4 business days in the US. Please contact [email protected] and we will figure out exactly what happened! Thank you!
Donovan Kriss
1 reviews US
my chain broke after I had it for a week
my chain broke after I had it for a week
Date of experience: March 26, 2022
I'm so sorry to hear that! Please contact [email protected]. Our team will take care of you asap!
Ghessica
1 reviews US
10/10 WOULD RECOMMEND
Beautiful pieces! I've been wanting to buy from here for months and I'm so glad I finally did! Each piece was thoroughly packaged in their own velvet bags and they all came in one resealable bag. It also arrived faster than I expected, so I will definitely be ordering again soon!
Date of experience: March 26, 2022
Mike Gonzalez
1 reviews US
Love the packaging and great quality in…
Love the packaging and great quality in the chains
Date of experience: March 26, 2022
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About
RARE-ROMANCE™ is a luxury fashion jewelry & accessory brand designed and engineered in New York, NY. Redefining modern, timeless statement jewelry featuring a mix of gothique and industrial details.