Reviews 4.5
316 total
Melanie Wascher
1 reviews US
Excellent customer service and great …
Excellent customer service and great prices. Quality Sleep Shop was the first store we looked at when purchasing a new mattress and didn't waste our time with other stores. Highly recommend Quality Sleep Shop for all your mattress needs.
Date of experience: April 07, 2017
Thank you, Melanie, for our first review! We appreciate your business and your feedback. Quality Sleep Shop
Mike Oakes
1 reviews US
I have recommended Quality Sleep Shop …
I have recommended Quality Sleep Shop in the past and will continue to do so in the future.
Date of experience: April 07, 2017
Bob & Sue Frank
1 reviews US
Outstanding Mattress Shop in the Chicago area!
After extensive research and shopping, my husband and I found the Quality Sleep Shop in LaGrange Highlands. Tim and his excellent staff worked with us and we ended up with a top quality mattress set that feels very comfortable and will no doubt last for years!
Date of experience: April 07, 2017
Marie Heise
1 reviews US
I have purchased two mattresses from …
I have purchased two mattresses from Quality, one twin and one queen. Very happy with both purchases.
Date of experience: April 08, 2017
Susan Lindsay
1 reviews US
Our experience with the Quality Sleep was terrific.
Our experience with the Quality Sleep Shop was terrific. We were happy with the knowledge, professionalism and courtesy that we received from Tim. He asked great questions and helped us make a good decision without any pressure. The delivery was right on time, as promised and the delivery men were courteous and helpful. We are very pleased with our mattress and would highly recommend The Quality Sleep Shop.
Date of experience: April 08, 2017
Steven Dziak
1 reviews US
Friendly and very helpful
Friendly and very helpful. Next day delivery and on time. I would highly recommend this store for your next purchase.It is nice to shop at a store that makes it product locally.
Date of experience: April 10, 2017
Ellen
1 reviews US
Great mattress made in USA
Great mattress, great customer service at a good price. Made in USA of quality organic materials.
Date of experience: April 10, 2017
Miguel Pedraza
1 reviews US
My wife and I LOVE our mattress from …
My wife and I LOVE our mattress from Quality Sleep Shop. We bought it on a Friday and it was delivered on Sunday. Great people to deal with and everything is AMERICAN MADE. Highly Recommended.
Date of experience: April 10, 2017
Krastina
1 reviews US
We absolutely love this company
We absolutely love this company. We purchased our first mattress 5 years ago for our son and today the matress looks and feel like brand new. No curves, dents or smell accumulation with aging. The fact that the company was local to us and we were able to go to their shop was additional plus. The customer support was very helpful without being overbearing. They were very knowledgeable about their products and we were able to provide advice without pushing us to make a purchase. All of these factors contributed to our decision to buy another mattress from the same company.
Date of experience: April 10, 2017
Mary Mulhern
1 reviews US
I have shopped here many times in the …
I have shopped here many times in the last 29 years. Each time, I am impressed by the polite attitudes, no upselling, and terrific service. Their delivery crews are really good, too. I would not shop anywhere else for bedding. You can't go wrong here.
Date of experience: April 10, 2017
Bridget in Riverside
1 reviews US
Outstanding service, Excellent Product!
Outstanding service, excellent product. Fabulous prices - very, very happy. I have bought both a queen and king mattress, and my extended family & co-workers have probably bought close to 10 mattresses of all styles and types. Everyone SWEARS BY QUALITY SLEEP SHOP. I tell EVERYONE, and now I'm telling YOU!
Date of experience: April 10, 2017
Pietryla, Susan
1 reviews US
I bought my 3rd mattress at Quality …
I bought my 3rd mattress at Quality Sleep and am always pleased with service and product!!
Date of experience: April 10, 2017
Joanne
1 reviews US
We Love our new mattress should have …
We Love our new mattress should have bought it years ago great night sleep it is a quality mattress
Date of experience: April 10, 2017
Brian L.
1 reviews US
Best mattress shop around!
I have bought more than 10 mattresses in my life. The experience I had with Tim at Quality Sleep Shop was, by far, the best. They know what they're talking about, they have all kinds of options and multiple price points. The best part is that these mattresses are not only made in America, but they are made right in our backyard, in Lagrange! I would recommend this place to anyone!
Date of experience: April 10, 2017
Leah J
1 reviews US
Wonderful company with safe products
Wonderful company with safe products. Highly recommend!
Date of experience: April 10, 2017
Shaun Pyle
1 reviews US
I bought a bed there & it was great
I bought a bed there & it was great! And a terrific price compared to the big box and brand names. Since I got mine, most of my family bought a bed there & everyone is a happy customer! Would definitely buy from again.
Date of experience: April 10, 2017
Kathy
1 reviews US
Superb product
Superb product. Excellent, knowledgeable service. We have an original Tempurpedic top of the line mattress and hands down, the Quality sleep shop mattress surpasses the Tempurpedic. We liked it so much we furnished an entire Lakehouse with Quality Sleep Shop's mattresses--absolutely everyone who has slept on them raves about them. After experiencing the Quality Sleep Shop mattresses, our grown children have also purchased these for their homes. The owner stands behind his product and educates his customer completely, but in a great, no hassle way. The best mattresses on the market period.
Date of experience: April 10, 2017
Robert F Hanley Jr
1 reviews US
No pressure sales
No pressure sales, good selection of mattresses without having to look at 10+ models. When I need a new mattress, I will be back!
Date of experience: April 10, 2017
Karen Healer
1 reviews US
I am very pleased with the organic …
I am very pleased with the organic mattresses I bought from Quality Sleep Shop. The quality of the mattresses, frame and pillows is beyond outstanding and so is their customer service. Thanks!
Date of experience: April 10, 2017
Jim
1 reviews US
Tim custom built our bed for us and we …
Tim custom built our bed for us and we love it. Great, honest people to do business with.
Date of experience: April 10, 2017
Contact
About
The owners, Tim Masters and his wife, Cindy, live with their five children less than a mile from the shop in La Grange Highlands, IL and are heavily invested in the community. Tim purchased the company from his mentor, Mr. Brixie, in 1995. Over the last 20+ years, Tim has grown and expanded the company to offer the latest innovations in mattresses, including memory foam, all natural latex and pocketed coil sleep systems. Our mattresses are handcrafted at our factory in La Grange Highlands, IL. Most of our knowledgeable salespeople are the same people who handcraft the mattresses. With their knowledge of the quality construction and durability of our products, they can easily guide you to choose the mattress that best fits your needs. Because we handcraft our mattresses on-site, there is no middle man, which means no high markups on our products. Our customers enjoy factory-direct prices. Compare our mattresses and customer service and you will see that our products are an outstanding value. We can build custom-sized mattresses by request for boats, RVs, antique beds and more. Contact us for more information on custom mattresses and sizes. Quality Sleep Shop offers a full warranty on all of our mattress choices. We do not pro-rate our warranty. See our warranty page for more information. We also offer a 100 Night Sleep Trial. We want you to be confident you are purchasing the highest-quality, handcrafted mattress.