Reviews 4.6
180 total
Tim Clark
1 reviews US
Superb buying experience!
This was my 3rd purchase from McGivern Diamonds and consisted of a custom eternity ring with both diamonds and emeralds. I received answers to all my questions along with expert advice within hours of my inquiry via e-mail (and this was on a holiday weekend!). The stones selected matched perfectly, and the overall quality of the setting was outstanding. 100% satisfaction!
Date of experience: July 29, 2015
Lilac Christie
1 reviews CA
Fantastc service for an international purchase!
This is our second purchase, 13 years after the first, with an upgrade on our diamond. Mike was extremely helpful and answered emails promptly, with attentin to detail. The whole process was terrific, I would definitely recommend McGivern Diamonds as the place to shop!
Date of experience: July 30, 2015
Andrew
1 reviews US
This was truly a five star experience!!!
Michael McGiven is truly a blessing to the industry. I say this because with my project he was very responsive and operated with the highest level of integrity. Throughout our project we requested for him to make adjustments regarding the ring design. Each step of the way he demonstrated patience that made us feel very comfortable in ultimately designing a ring that satisfied our desires. He remained transparent throughout the project. Our final design was thousands of dollars less than the original ring we had him design for our wedding. However, he maintained a very good and professional attitude. His demeanor never changed. Michael is a humble professional that delivers the old school true meaning of of good customer service. I truly look forward to working with him on future projects. In conclusion I would highly recommend Michael to anyone looking for superior customer service.
Date of experience: August 17, 2015
Lisa Follansbee
1 reviews US
Exceptional Experience
The ring was absolutely gorgeous. The service impeccable. McGivern has a 5 star rating in my book.
Date of experience: September 02, 2015
Shawn Grainger
1 reviews US
Mike McGivern is the best
Mike was very helpful,after months of looking for a engagement ring I spoke to Mike. He explained the 4c's of diamonds ,I questioned him on every aspect of diamond quality and what to look for.Mike took his time answering all my questions and was very helpfull. I recieved the ring within a couple days, however I was dissatisfied with the setting,I called Mike and he gave me the option of a full refund or sending it back a resetting the diamond at no charge.My Fiancé loves her ring and I will continue to do business with Mike.
Date of experience: September 04, 2015
Rebecca Miller
1 reviews US
Love my ring !!!
My husband bought my diamond from McGiverns 6 years ago. The setting was purchased locally. I recently decided I wanted a new setting and started looking at McGivern's website. I found one that I liked, ordered it online, had it shipped to me with no problems. I absolutely LOVE my new ring/setting!! Mr. McGivern was extremely helpful and is very customer oriented (a trait that I look for when making a big purchase). Pleasing his customers is a priority. I highly recommend him and cannot wait for my next purchase "solitaire diamond earrings" :) Thank You again Mr. McGivern for making me happy!!!!
Date of experience: September 05, 2015
Ben Schoen
1 reviews US
Flawless Experience
I recently purchased an engagement ring for my girlfriend at McGivern. The entire experience was phenomenal. I visited a handful of other jewelers and McGivern was different. Michael and his team were extremely informative and helpful; all without any pressure or "salesmanship". Their selection is extensive and their pricing is extremely fair. I would recommend McGivern to ANYONE!
Date of experience: September 08, 2015
Jim Hornik
1 reviews US
Great company and people to work with
I shopped extensively for a 30 year anniversary gift for my wife. I spoke with over 20 potential jewelers and narrowed the top firms down to 2. McGivern went the extra mile in many ways - (1) listening to me and what I wanted, (2) worked with me to find the best value diamond including experienced advice in selecting the best stone, (3) working with me to find the best setting, (4) working with me to find a wedding band that blended with the solitaire setting and not fight for attention with it, and (5) all of the above at a price I could afford. I could not ask for better service and performance from a company. If you read this please give Michael a call as he worked with me while overseas to get this done ~ definitely Michael will go the extra mile for his customers.
Date of experience: September 18, 2015
Kim
1 reviews US
Excellent product and service
We had a man's custom ring made to copy an old CZ one we had, and it was done beautifully. The gold weight exceeded the original one, and the diamonds were as promised, a great quality, and well matched. The ring was finished and sent to us sooner than expected. The pricing was fair and competitive with or better than other vendors. Mike was very prompt to respond to any communication. Felt like we were dealing with an honest and trustworthy company, especially after receiving the completed ring. (This was contrary to previous experience buying a custom ring from another online company.) We would recommend looking at McGivern's first for a diamond purchase.
Date of experience: September 25, 2015
Vanessa
1 reviews US
Great price and quality!!!
It was a pleasure working with Michael. He was able to find me a beautiful certified diamond for a wedding ring. Great customer service and quality. I would definitely make another purchase from McGivern Diamonds.
Date of experience: September 29, 2015
Zain Rizvi
1 reviews PK
Best Experience...
I have had the best experience using the services of McGivern Diamonds. would suggest anyone who is not familiar with it.
Date of experience: October 01, 2015
Martha Miroyan
1 reviews US
McGivern Diamonds
Purchased diamond pear shaped earrings from Michael McGivern via the internet. He helped me to find the perfect matching pear shaped stones and set them into lovely 14 k gold studs. They arrived and are perfect and beautiful. Came with an appraisal and GIA report for each stone. Just as I wanted them to be. I have used a few other online diamond vendors and found that Mike's customer service is superior - he answers his calls and emails back very quickly. I will use him again for my next purchase.
Date of experience: October 01, 2015
Amber Krabach
1 reviews US
Stunning Work! No one better to work with!
Definitely the best jeweler we've ever worked with! We've purchased a number of pieces from Mike, and worked with him on 2 custom pieces. He always does amazing, beautiful, quality work, and has, by far, the best prices we've been able to find! I wish I could include a photo! Our most recent piece was a 3 ct. Sapphire ring set in a 1/4 ctw diamond halo, and it is STUNNING! It's definitely the most elegant piece I've ever owned...simple, yet absolutely breathtaking. Even though we were working with Mike from over 2,000 miles away, he was able to create the piece exactly to the specifications we desired, and the finished product was even more beautiful that we'd envisioned! Mike has an incredibly artistic eye, and his precision and attention to detail are invaluable, particularly in custom work. He will make sure the finished product is EXACTLY what you want, and will work and rework the plan until it is perfect. It doesn't matter if we move half-way around the world, there's no one we'd rather work with, no one we'd trust more, and NO ONE who could do more beautiful work! THANK YOU, yet again, Mike McGivern!!! :)
Date of experience: October 03, 2015
william rohrbach
1 reviews US
Consistently Excellent
My first experience with McGivern was a dozen years ago when I bought my wife's engagement ring. Mike helped me decide among 3 stones that I favored. His advice maximized my value and not the sale price; I knew then and there he was about customer satisfaction and not profit maximization. I have recently purchased another expensive stone from him and once again his advice was first and foremost for my benefit. I've recommended him to friends and family and everyone comes away with the same feeling; Mike's advice is never self serving. How unusual it is to find a merchant who always takes time to talk and coach and whose advice can be trusted without question.
Date of experience: November 24, 2015
Dominic Siciliano
1 reviews US
Great Experience
I bought a diamond from Mike just recently. He was prompt, answered all my questions and gave me an unbelievable deal. He at first told me the diamond with the setting I chose would take three weeks but knowing my time frame pulled some strings and got it to me within a week. The diamond is gorgeous and the appraisal came in well above what I paid. That shows me he is fair with his profit margin and is doing his job of hunting the wholesale market for the best distribution possible. It's fun to find great deals from good trustworthy people. That is the experience with Mike. Give him a shot!
Date of experience: December 28, 2015
Mary Kohl Dukes
1 reviews US
Engagement ring!!
What a great experience at McGivern's! Mike gave us so many ideas and choices! He is very knowledgeable! My ring turned out beautiful!! Thank you Mike!!!
Date of experience: January 27, 2016
Ashlee
1 reviews US
Best Quality and Prices
I have purchased several diamonds from Michael, and he undoubtedly has the best prices and quality. Do your homework and shop around, and when you are ready to purchase go to McGivern Diamonds. I recommend him to everyone I know because he is simply the best.
Date of experience: February 17, 2016
Susan Ott
1 reviews US
Excellent company with great customer service
I have done business with McGivern Diamonds several times over the years, and they have always been a great company to deal with.
Date of experience: March 09, 2016
Laura Johnson
1 reviews US
Outstanding!
This was by far the BEST on line purchasing experience ever! I had never made such a substantial purchase on line before, and certainly had initial reservations, but those were quickly extinguished. The immediate and comprehensive responses to my 101 questions were impressive and honest. Mike McGivern is very knowledgeable, and will give honest feedback even if it is not to his advantage. I designed a ring setting and purchased a 4ct yellow diamond to be set in it. The CAD design process made it possible to see exactly what I was getting, and alterations were NO PROBLEM. The goal at McGiverns was to deliver a perfect, precision design, and they did just that! My ring is AMAZING! If you are hesitating......DON'T. I'd recommend McGiverns to anyone.....Thanks for such a great experience Mike!
Date of experience: March 14, 2016
Diane Alexander
1 reviews US
Now that Ive found McGivern, Ill never use anyone else!
I love jewelry. Especially diamond jewelry. But I dont like the dark diamonds that mall jewelers carry and I dont want to pay the mall custom jeweler prices. Mcgivern was a great option and Im so very glad I found them. I ordered a platinum and diamond mens ring for our 20th anniversary to replace my husbands wedding ring. I cant even describe the beauty, weight and diamond quality of the ring. We are floored. I paid less than 3k for what surely would have been 5k for a lesser quality at the mall. Michael was very quick to respond to my questions and sent us an excellent product. Do not hesitate!
Date of experience: March 17, 2016