Reviews 4.6
180 total
Mark
1 reviews US
Great
I was looking for an engagement ring, found Mike online, and from the time I first contacted him until the end of the process, I could not have asked for a better experience. All of my contact with Mike was via email, and he was very responsive and answered all of my questions thoroughly. I needed a ring quickly, and Mike did everything he could to expedite the process. Unfortunately, my proposal did not go as expected, and I ended up returning the ring. Mike's return policy was spelled out on his website, and went exactly as promised. I returned the ring within the acceptable time frame, and Mike had a check for the full purchase amount in the mail within days. No small feat considering that the ring I purchased was close to $60K. Mike exceeded my expectations in every respect, and I will definitely use him again in the future. I would recommend McGivern Diamonds to anyone looking for professionalism, competitive pricing, and flawless service.
Date of experience: May 29, 2014
Alex
1 reviews US
Fantastic Experience From Beginning To End
I was lucky enough to find Mike before settling on a less quality and higher priced design from another jewelry store. Mike was the most easy and transparent to deal with. I opted for a custom design and the process was smooth as butter. He communicated with me directly and responded to numerous questions in minutes at any time of the day. He completed the job in much less time than estimated as well. Once I received the ring I was blown away. The craftsmanship is superb. Mike did an incredible job from the CAD design to customer service, to the very final product. I usually don't write reviews, but this was a great experience and he made the most important day of my life that much more special. I would definitely recommend his services to my friends and family. A very big thank you from me and my fiancé. We couldn't have wished for a better ring!
Date of experience: May 31, 2014
Jeysson
1 reviews US
By far the best jewelry shopping experience ever!!
This has been a great experience from the service dialing in the best ring all the way to choosing the perfect diamond for it. I would recommend McGivern to anyone serious about finding the perfect ring. From quality to service to price, McGivern Diamond is the way to go!!!
Date of experience: June 02, 2014
Kerri Corkins-Rahman
1 reviews US
McGivern does it again!
For the last 20 years my husband has been doing business with McGiverns and we couldn't be happier! Our most recent purchase was a resetting of my wedding set and Mike did a fantastic job! The CAD design gave me almost an exact look of what I could expect my ring to look like and WOW, it was even better in person. I feel that McGiverns is a fair, honest and reputable company that we will continue to do business with for the next 20 years and more!
Date of experience: June 22, 2014
Robert Johnson
1 reviews US
Beautiful Ring! Trustworthy
When I was searching for a diamond I became overwhelmed looking at all the diamonds grades online, so I picked out a few and called Michael. He was very helpful and explained what the grading meant and the differences in prices. I felt much better about picking a diamond and was very happy with my choice. I highly recommend purchasing from Mcgivern Diamonds!
Date of experience: June 24, 2014
JulieW
1 reviews US
Outstanding Customer Service ... Again
I recently made my second purchase from McGivern Jewelers, and couldn't be happier. As with my first purchase, I had many questions, and Mike was available to answer all of them to my satisfaction. I had to have the ring by a certain date, and it arrived on time, as promised. McGivern Jewelers sells quality jewelry at competitive prices. That coupled with great customer service can't be beat. I highly recommend McGivern Jewelers.
Date of experience: July 01, 2014
Pete Santangelo
1 reviews US
Professional serivce that can't be beat!
I purchased a engagement ring, two diamond wedding bands, and a men's wedding ring on three different transactions. Mike was responsive to every email and was patient with every question. He guided me to the to what I was looking. Every purchase was as promised and exceeded my expectation. I wouldn't purchase a diamond ring any other way. Thanks Mike for your time, honesty, and effort throughout my purchase experience!!
Date of experience: July 10, 2014
Doug G.
1 reviews US
Small town feel, with wholesale prices. An experience that can not be beat.
I had all but put my credit card information in to purchase my soon to be fiancé's engagement ring from a wholesale online jewelry store, when my hometown family reminded me of the jewelry they have used Perrysburg, OH. After a brief search online and price comparisons I saw how much inventory and styles McGivern had available for me to choose from along with their very competitive prices. After about a week and half of emails with Michael (yes the owner takes the time to answer the phone and return my emails promptly), we thought we'd found the right stone and setting. After completing the sale, that night I found another stone online at another online wholesaler, and the following day I asked him to compare the two GIA certificates to see if it was worth looking at. He was honest as said you can't judge a stone by the certificate and he literally overnight shipped both stones to his store. Low and behold he confirmed that the original stone was indeed ideal, but that the latter was an even nicer stone (good find me!). I had such a quality experience with McGivern that I am even writing this review before the ring arrives, but I have little doubt in my mind that he has helped me pick out a quality engagement ring that will blow my fiancé away. Michael, thank you so much for your help in the biggest purchase of my life to date.
Date of experience: July 15, 2014
Mark and Jennie Peebles
1 reviews US
Michael McGivern always outperforms in quality and service!
We have been doing business with McGivern Diamonds for 15 years. We have only the best to say about the beauty and quality of his work and the service he offers. Our son has used him as well and he feels the same as we do. His integrity and honesty can't beat!!!
Date of experience: July 29, 2014
R.Lacour
1 reviews US
gigantic decision made easy
Buying an engagement ring,for many reasons, can be a huge decision. After finding Overnite Diamonds the decision,with the help of Mr. McGivern became alot easier. From prompt answers by phone and emails,the perfect ring became a reality in a short amount of time from a selection one can only describe as"he has them all". Everything worked out perfect from information on settings to delivery date. Very satisfied,my fiancee was thrilled. Thanks again, it was a pleasure.
Date of experience: July 30, 2014
Victor Chang
1 reviews US
Excellent transaction from start to finish!
Mike made ring shopping easy! I sent him a picture of a similar ring design I had in mind and described a couple changes in design I wanted and he executed the changes perfectly. Also gave him a budget I wanted to work within for the entire ring and he made it happen! My fiancé absolutely loves her ring, tells me every day as she gazes at it. I have Mike to thank for that! Who knew buying a perfect ring online could be so easy?
Date of experience: August 05, 2014
Kelly Carter
1 reviews US
Excellence & Superior customer service!!!!
I am so grateful to have done business with McGivern Diamonds!!! The entire experience was top notch! From my initial question about the ring I wanted to have, the order itself, and my ring arriving, I have been completely impressed!!! I will tell everyone, and return as a customer in the future! If you have found this review, stop and look no further!!! You will be writing your own 5 star recommendation after your experience!!!!! Thank you so much (Mike) McGivern Diamonds!!!!!! The workmanship is nothing short of perfection!
Date of experience: August 06, 2014
Amy Lay
1 reviews US
Don't settle for less! Go to McGiverns Diamonds for all your jewlery purchases!
I had such a great experience with my first diamond purchase from Mike for a matching diamond to complement my old engagement ring that I was turning into a pair of earring and without any hesitation, I emailed Mike again when it came time for another diamond purchase. I had a budget in mind that I wanted to spend on a 2+ carat cusion cut diamond with a customized platinum halo setting and Mike went above and beyond in finding me the perfect stone to go with my customized setting, which the designer did a fabulous job on. I've been getting nothing but raved reviews on the final ring and that always makes a girl happy. Mike's prices are very competitive and if anything, probably cheaper than his competitors when I was looked around for prices. What makes Mike stands out a mile from his competitors is his prompt and honest response and opinion. He doesn't just want you to buy from him once, he wants to build a long term relationship with all his customers and I'm happy to say I'll be emailing him again when it comes time to another diamond purchase. I am one happy customer of McGiverns Diamond!
Date of experience: August 13, 2014
Marty
1 reviews US
STUNNING!!!
We found a picture of a unique customized ring and Mike was able to duplicate and come in cheaper than a competitor. The service was outstanding , prompt and Mike keeps you informed. The ring was very detailed and the CAD design was so precise down to every round diamond and miligrain. We highly recommend McGiverns you can't go wrong and look forward to our next purchase.
Date of experience: August 26, 2014
Hilary Baxter
1 reviews US
NO FUSS - JUST FABULOUS!
Don't be fooled by the understatement and modesty of Mike McGivern - this guy knows his business! I wanted him to make a new setting for my diamond ring. I had an idea of what I wanted and Mike, very patiently, worked with me until I was happy with the design. He even had a wax model made for me to look at before I gave him the 'go-ahead'. The end result is fabulous!
Date of experience: August 31, 2014
Chris Williams
1 reviews US
Couldn't be happier!
My father referred me to McGivern after I had visited a few local chain stores. I had already settled on a ring, but I figured I would check out McGivern. I'm very glad I did. I sent them a picture of the ring I was about to purchase, and they matched me with one very similar. The price was lower, and the quality was better. I had numerous questions throughout the process, and they were always answered within minutes. Michael was a pleasure to work with, and beyond friendly. I would recommend McGivern to anyone looking to purchase a ring.
Date of experience: September 15, 2014
Sam Wissa
1 reviews US
Excellent!
I discovered Michael McGivern on the internet. People approach internet commerce with trepidation, however, there should be none what so ever with McGivern Diamonds. Mike is an honest, competitively-priced, high quality jeweler that I am elated to have conducted business with. The diamond I ordered is beautiful. The ring he created is excellent. I needed it created and shipped to me in short order and he executed flawlessly. I will definitely turn to McGivern Diamonds for future jewelry needs, despite me living on the other side of the country. If you are looking for high quality, good value and integrity, I would recommend Michael McGivern without reservation.
Date of experience: October 01, 2014
Kent
1 reviews US
great value for the money!
My experience with McGivern Diamonds was excellent! The website is designed to help you find the perfect diamond and match it with the perfect ring....and stay within your budget. A great way to shop for jewelry. Michael was great to work with...he gave me sound advice that helped me make a informed decision and made me feel comfortable and confident. The outcome exceeded my expectations! I will continue to business with McGivern Diamonds!
Date of experience: October 01, 2014
Alex Ruiz
1 reviews US
Superb service and quality of products
You won't find more personalized customer service anywhere else. I dealt with Mike via email the entire time. He was prompt, and overall very helpful. The work that they've done at McGivern with the jewelry is magnificent. I will go back to them in the future.
Date of experience: October 09, 2014
Nancy
1 reviews US
A gorgeous diamond ring and top drawer customer service!
I was skeptical of buying an expensive piece of jewelry online but the ratings given by other buyers reassured me. In addition, Michael was always very prompt in responding to my emails in a friendly and informative manner. I got the feeling that he was doing his best to make sure that I was satisfied, even after the sale was made. My new diamond ring is even more stunning than I anticipated and I will buy another diamond from McGivern Diamonds!
Date of experience: October 17, 2014