Reviews 4.3
23 total
OCgirl
1 reviews US
Great bank for purchase home loan
I recently purchased a home using Magnolia Bank and they could not have been more helpful. They guided me through every step and we even closed escrow a little early. On top of that they offered a lower rate than my local bank. I will definitely be using them again in the future!
Date of experience: March 01, 2023
Taylor
1 reviews US
Will be doing business with them again!
I recently had done a Home loan and it went great! The process went so smoothly and Dan Mason was so helpful! Will definitely be doing business with them again!
Date of experience: April 17, 2023
Cropmadness Vance
1 reviews US
The best out there!
I have used Dan and Magnolia Bank a few times now and I can honestly say they are the best out there! His team guided me through everything and was quick to respond to any questions I had. I will not hesitate to use them in the future!
Date of experience: June 17, 2022
Trish care
1 reviews US
I recently had done a refinance loan…
I recently had done a refinance loan and it went excellently! Thrust the process when working with Dan Mason and Greg Encarnacion these two gentlemen will guide and move your loan in the right directions. It has been a pleasure working with these two guys. Once again, thank you making sure my loan process went smoothly. Will definitely be doing business with them again! Thank you, Pat
Date of experience: April 19, 2023
Janet
1 reviews US
Great Experience
“Making a move from California to North Carolina creates its own brand of stress, but Dan and his team made this transition experience very pleasant. Dan navigated me through all phases of the process well beyond what I would have expected from my mortgage broker. We would highly recommend Dan if you need mortgage advice as their service is exceptional. We can’t thank you enough for all you’ve done for us. Thank You again!!”
Date of experience: December 05, 2022
Ryan
1 reviews US
Excellent!
I had a great experience working with Magnolia Bank! They were very professional and explained everything so it all made sense. Loved working with this bank and will definitely be using them again.
Date of experience: April 26, 2023
Paul Vance
1 reviews US
Magnolia Bank gets an A+
I have used Magnolia Bank for multiple purchases. Each time The Magnolia Team has done a fantastic job through the entire process. I would consider them a partner during, what can be, a very stressful time. Buying a house is not an easy process. They were very responsive to my questions and able to help me understand all the paperwork involved in a transaction like this. I would highly recommend using them.
Date of experience: April 27, 2023
Leah Conover
1 reviews US
Dan and Greg were incredibly helpful…
Dan and Greg were incredibly helpful and always responsive to our questions. Communication was consistent and frequent. They were both wonderfully detail oriented and made sure our home buying experience was flawlessly executed. We highly recommend Dan and Greg and would use them again with future endeavors.
Date of experience: April 03, 2023
Marcel Tardie
1 reviews US
Dan and Greg were fantastic to work…
Dan and Greg were fantastic to work with they made everything easy to understand. I neve would have made it if not for those two gentlemen. You should be proud of them,
Date of experience: May 30, 2023
Gregory Cole
1 reviews US
Dan and his people are one of the best…
Dan and his people are one of the best I have delt with they help me all the way about my loan and helped me resolve any and every issue. Well let any one that I know or ask me do I know a mortgage or loan to speak with him. Great doing business with you and your company 👏 👍.
Date of experience: June 09, 2023
Danielle
1 reviews US
Magnolia Bank saved the day!
Magnolia Bank saved the day. With the current economy I felt like all hope had been lost. I attempted the mortgage process with an online company (Loan Depot) who left me completely in the dark & felt like I had been taken advantage of. Even more frustrating - I had done so much research and legwork on various banks thinking I was on the right path with them. Then comes Magnolia Bank being the breath of fresh air I needed. I specifically remember saying to Dan & Greg "Do customers normally cry tears of joy when working with you?". I had all my questions answered, calls/texts returned and information disclosed They worked with me every step of the way and I highly recommend them to everyone. I didn't feel stuck, forced, rushed or confused at all. And - of course, less than 30 days later I am no longer drowning in debt or interest rates because of a reputable bank understanding my needs and putting customers first. I am extremely grateful and back on the right track! Thank you Dan, Greg & Magnolia!
Date of experience: July 18, 2023
Dennis Meyer
1 reviews US
Ackerman/Tioronda Beacon NY project
My experience in securing a refinance mortgage from Magnolia Bank was - to say the least - pleasurable. I state this because Dan and Greg were very hands on during the entire process, always communicated with me in a timely manner - walked me through the required document process/requirements - all electronically. Even though we never met, I felt that we were sitting across from each other as the process proceeded to a favorable conclusion in securing the loan. Dan, Greg, and their supporting “team” are the best bank loan officers that I have ever had the pleasure to work with. In today’s difficult loan market it is nice to know there does exist a bank - Mongolia Bank - and their staff - that will work with customers to secure the best loan possible that meets the customer’s financial needs. I would highly recommend that those persons looking to secure a loan - whether a home mortgage or a refinance to seriously consider Magnolia Bank for your online mortgage banking needs. To Dan, Greg and entire Magnolia Band “team” - thank you, as stated earlier, you are the best. Denny
Date of experience: September 09, 2023
Phyllis Broadrick
1 reviews US
Dan/Greg
Dan, Greg, and his crew made everything very pleasant and easy. They got the loan processed very quickly and they kept me notified as to the status nearly every day. I bothered them alot with questions, but they didn't seem to mind at all and they were always helpful. I feel very comfortable with them, even though we never met, face to face, I feel like we're friends. I would recommend them to everybody. Thanks, guys!
Date of experience: September 15, 2023
Joel Yerger
1 reviews US
What a great experience! we had with…
What a great experience we had with Magnolia Bank. Dan Mason, Greg Encarnacion and the entire team at Magnolia made refinancing a breeze. I highly recommend them, they are great to work with, truly professional!
Date of experience: October 16, 2023
E. Arruda
1 reviews US
Great Bank & Easy Process
As a real estate investor, I was initially hesitant about dealing with an out-of-state bank. However, Dan and his team did a fantastic job. He delivered as promised, and their process is extremely easy. I highly recommend Dan's services to anyone looking for a great bank to work with.
Date of experience: March 04, 2024
Leslie Epstein
1 reviews US
The Worst Bank Lender -Do Not Use them!
May clients went to this bank to pull money out of their house to pay off loans. This was THE WORST experience with a team and underwriting process. I know this as I was on all the emails. They do acquisitions of houses , flips and I can tell you the underwriting process was horrible. They would constantly not open all the attachments requesting them again, cause over 14 business days of delays in closing the loan. This is a small loan 230k against value of home of 900+K and fico over 750. Ridiculous, the broker kept making excuses and pointing figures at the time it takes to upload the documents and then have underwriting review them stating "your not the only loan they are working on". The underwriter would come back with nit picky requests like I have NEVER SEEN. HORRIBLE horrible and will never use them again. At the last min they stuck my client with points because the broker screwed up and was not able to keep the loan as a no prepay penalty. So they had to pay for points to pay off this loan which they clearly stated at the beginning of the process was a kill item for them. DO NOT USE this company. And their rates are not competitive. They were so in and up against a lending deadline they had we just could not move the loan so we had to finish with this horrible bank lenders.
Date of experience: March 07, 2024
Magnolia Bank takes complaints seriously and view it as an opportunity to improve our customer experiences. We understand that the service levels provided to you may have been disappointing, but we strive to serve each customer in a consistent, friendly, and professional manner. If you would like to discuss this matter further, please contact us at [email protected]. Thank you.
Laura Bartel
1 reviews US
I highly recommend using Magnolia Bank…
I highly recommend using Magnolia Bank for your refinance needs. Dan Mason and Greg Encarnacion made the process super easy. Would definitely do business with them again.
Date of experience: March 18, 2024
Pragna
1 reviews US
Quick and honest responses
Excellent communication and easy to reach out the team. Dan was excellent and forthcoming with rates and cost - he gave honest and prompt responses. It was very easy to fill out forms on website and Dan and Greg help at every point if I got stuck - Excellent experience.
Date of experience: March 29, 2024
M & J
1 reviews US
Refinancing
Dan was very attentive and tried to find the best possible way to make the refinancing make sense. I also like the idea that he will be in contact when rates go down to help us save even more money.
Date of experience: March 29, 2024
Ethen Puls
1 reviews US
Great refinance experience
We had a great experience refinancing our house through Magnolia, working with Dan and Greg. They were attentive during our uniquely drawn-out process and helped us refinance into a much better rate.
Date of experience: March 29, 2024
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About
Magnolia Bank has remained an independent community bank serving the local area since its founding in 1919. In 2019, the Bank celebrated 100 years of serving our customers and community. As we look to our rich tradition of the past, we also look to the future with great expectations for our community, our customers, and our Bank. Experience the Magnolia Way! Member FDIC | Equal Housing Lender | NMLS # 423028