Reviews 4.3
23 total
NinJJa Dude
1 reviews US
Dan and the team at Magnolia were a…
Dan and the team at Magnolia were a godsend to work with on my recent Re-Fi. From start to finish, and under a tight timeframe - they got me to closing in the exact 30-day window as promised.
Date of experience: April 15, 2024
Eric Stolen
1 reviews US
As a military veteran seeking to…
As a military veteran seeking to refinance my home to take out some equity and pay off debt, it was important for me to find an ethical company that would take care of me. Magnolia Bank has that reputation so I reached out. Dan Mason contacted me and explained the process, worked hard to get me a great rate and maximized my cash out per my request. The process was easy and he kept me informed through every stage. In under two weeks we were done. I highly recommend them to anyone seeking a fair deal and professional bank to take care of their financial needs.
Date of experience: April 29, 2024
Mary Little
1 reviews US
My recent experience with Dan Mason @…
My recent experience with Dan Mason @ Magnolia Bank was high pressured, and intense. I presented paperwork that would comply with his request and then he would tell me all good and the next day he was increasing my payment. When my purpose to refi was to eliminate automated withdrawal of my Escrow with present Mortgage Company also to refi he created a significant increase in my mortgage payment and caused my Homeowners Insurance to lapse while calling them and transferring my Insurance to Magnolia Bank before I had agreed to the refi, in that process my Insurance lapsed . Mr. Mason didn't bother to notify my Homeowner's that Magnolia Bank wasn't going to refi my home. I was not notified he had done this. He was loud, rude and unprofessional on many occasions . It was the worst experience I have ever had with a Financial Institution.
Date of experience: May 02, 2024
Hello Mary. Magnolia Bank takes complaints very seriously. If you would like to provide more information on the situation, we ask that you reach out to us at [email protected].
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Magnolia Bank has remained an independent community bank serving the local area since its founding in 1919. In 2019, the Bank celebrated 100 years of serving our customers and community. As we look to our rich tradition of the past, we also look to the future with great expectations for our community, our customers, and our Bank. Experience the Magnolia Way! Member FDIC | Equal Housing Lender | NMLS # 423028