Reviews 3.2
102 total
Bonnie
1 reviews US
very pleased with product.
very pleased with product. need help in communication area was told the kilt i ordered was getting sent out. never got it, or any info on it. i had to contact you to ask where abouts. was told something about needing more tartan and set it back. was then told it would be sent out by "Monday" waited and waited, never received it..or an email with tracking number as I was told I would. then... a week later, it showed up. I did apologize via email for my anger, but had I known why the delay, and had I received the email saying it was sent with a tracking number, i would have been satisfied. please, just communicate with your customers. otherwise, the kilt is really nice! my son in law will love it. thank you
Date of experience: February 11, 2022
John Kersley
1 reviews GB
Pleased with kilt but it is not Kennedy…
Pleased with kilt but it is not Kennedy Weathered tartan. I ordered a cravat to match in Kennedy Weathered Tartan from a Scottish company and it is a different and it does not match my kilt. Very disappointed. To put matters right either make me a cravat in the same material or send me a yard of cloth so I can get one made. Wedding pending.
Date of experience: February 18, 2022
Michael Munford
1 reviews US
They sent me the wrong kilt from what I…
They sent me the wrong kilt from what I ordered. Contacted customer service, they said they would rectify the situation. Months later....NOTHING!!! No refund, no exchange, no contact. Absolutely terrible. Will not deal with this company again.
Date of experience: February 26, 2022
Whitney C Stewart
1 reviews US
Came in better shape than I expected
Came in better shape than I expected. I do wish the pockets were bigger but over all i-am so thrilled to wear especially for my cosplays.
Date of experience: March 18, 2022
Guest
1 reviews US
Poor quality item
Poor quality item. Not quite as advertised. Would not buy from them again.
Date of experience: March 23, 2022
Larry
1 reviews US
Ordered ghillie boots for my kilt
Ordered ghillie boots for my kilt. When they arrived - very substandard - and not even as pictured on their website - and they sent wrong size! When I went to contact them, discovered they are in Pakistan, not Seattle! I want to return the boots - but they say they will not pay the postage. From PA to Pakistan will cost me as much as the boots is worth, if not more. Oh, and when I went to the BBB, I discovered that Liberty Kilts isn't 'found'. Watch out! Don't get your celtic items made in Pakistan.
Date of experience: March 24, 2022
Anthony Fernandez
1 reviews US
Really Love their kilts and the quality…
Really Love their kilts and the quality they provide. I wanted kilt for my son and my wife and they offered really good chat support to me for ordering these custom made kilts. I would recommend them to anyone wanting a kilt specially made for them.
Date of experience: March 25, 2022
William Ellis
1 reviews US
Great product and customer service is…
Great product and customer service is really easy to work with!!! I am very happy to show of the amazing craftsmanship that went into making this kilt and will definitely order another one! Thank you Liberty Kilts
Date of experience: March 31, 2022
David
1 reviews GB
Great Service !
Great Service !
Date of experience: April 01, 2022
RH
1 reviews US
Horrible product
Horrible product. Poor shipping condition. I’ll be looking for a full refund.
Date of experience: April 05, 2022
Clinton Hardemon
1 reviews US
Liberty Kilt has no INTEGRITY OR HONOR
I'm not pleased at all this company has no Integrity or Honor. I have a kilt ($250) that is not complete and it's the wrong color. It is sad when a company admits fault and expects for the costumer to pay the price for it. First, they lied to me. I called because I paid to rush my order to assure, I would get it no later than the 25th of March, it was 5 days late. I had to drive an hour from my home to pick it up. Doing so, I found out that DHL did not receive it until the 25th of March the same day I was promised it by Liberty Kilts. Upon opening My package, the quality was great, but it was White and Red. It's supposed to be White and Burgundy. The pockets where not complete, the silver buttons where only half done. After messaging and sending pictures, I received and apology. I was told that the company would redo my Kilt for free and that I would receive a full refund, I accepted to this solution. I was asked to take the kilt back DHL and so that it could be returned. DHL informed me that I needed to call Liberty because in order to return it they needed to send a return slip. It was at this time that I was informed that Liberty Kilt wanted me to pay $189 to return it. This was definitely unacceptable, he (liberty kilt person) admitted fault and then said they don't pay for returns. I explained that is crazy to expect for me to pay for something that's not my fault at this point he backed out of the previous agreement. He kept trying to convince to pay to return it by offering lower coast to return it. I will not be recommending anyone to do business with a Liberty Kilt. I have not received the kilt that I paid for neither have I received a refund. I will be reporting Liberty Kilt to the Better Business Bureau as well as with Customs as to their business practice. At this point I have a kilt I can't use and I'm out $250.
Date of experience: April 06, 2022
willow smith
1 reviews AU
Highly recommend - Excellent customer service
I ordered a kilt, waistcoat, and bow tie set for my husband. I was a little nervous about the quality of the product because the price was so low, but everything looks great! The fit is good too
Date of experience: April 15, 2022
Guest
1 reviews US
Wrong kilt sent/No customer support
I ordered a Black and Burgundy leather kilt and they sent me a black and Orange kilt. ORANGE! I hate orange. I have been trying to contact customer support for a week to remedy the issue, but they will not respond. The kilt also has different/cheaper button hardware than pictured on the website. Don’t waste your money with this company.
Date of experience: April 19, 2022
Anthony Carreiro
1 reviews US
Looks just like advertised
Looks just like advertised. Leather does not smell like leather... Has a pretty funky smell to it, may be the dye. Also, the burgundy is more like orange/red color.
Date of experience: April 26, 2022
Larry Mitchell
1 reviews US
I Donot recommend..
I Donot recommend... 1st the company's name is misleading, with a name like Liberty Kilts one would think they are out of the US "they are not, they are in Pakistan." Secondly, they claim to accept returns. However once I contacted them about doing a return/ exchange they gave me a address in Pakistan to send it back to, I went to FedEx "the same courier they sent it to me with" to ship it back and the FedEx employee said the cheapest it would cost was $150.00 "One hundred and fifty dollars." The FedEx employee recommended that I contact Liberty Kilts and ask for a return shipping label since big companies get a discount because of the volume. However after several emails they have not replied back and now I am stuck with something I cannot wear and am out the $100.00 bucks I originally paid. I only gave 1 star because there was no option for Zero stars.
Date of experience: April 27, 2022
Timothy M Iseri
1 reviews US
Incomplete order
The kilt fit fine, was on time, and well made. However, the order is still incomplete. I ordered a belt to go with it which has not arrived. I have made several attempts to contact them but no response. Even though the belt is not expensive, I still payed for it and should either get it or get a refund. If not for the belt issue, I would give 4-5 stars
Date of experience: May 07, 2022
Scott Smith
1 reviews US
Ordered kilt for an event
Ordered kilt for an event. 1 month later it had still not arrived. Place a call and was promised it would arrive in time. It did not! I even told them to cancel the order if it would not arrive in time. They sent it anyway. Useless!
Date of experience: May 28, 2022
Austin Gourlay
1 reviews AU
What I bought was perfect
What I bought was perfect, everything was correct, it just took some time to get here which makes sense.
Date of experience: May 28, 2022
Dean A Brown
1 reviews US
Loving my kilt
Loving my kilt! Looks great, feels great. Hardest part of the whole process was measuring mysel (which wasn't hardat all). Already looking to make a second order Thanks Libertykilt.
Date of experience: May 29, 2022
A HAPPY CUSTOMER
1 reviews US
Awesome product fast shipping
Awesome product fast shipping
Date of experience: June 06, 2022
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Liberty Kilts is the Ultimate Scottish Clothing and Accessories Shop that offer an Extensive Range of High-Quality Custom Made Outfits. We offer the ultimate customization in creating your a very own Kilt. We customized Kilt exclusively tailored for you. Just complete the above options to complete customization of your kilt, and receive a state-of-the-art Kilt that is fit for you. Liberty kilts brought the best kilts for you at a very reasonable price.