Reviews 4.1
572 total
Jurie Taljaard
1 reviews CA
Ring looks amazing, everything is perfect.
Bought a ring from here to ship to Canada. Got the ring which is perfect. All the information for the ring and diamond are in the box. Everything looks great. Double checked to make sure the ring and diamond were real. Jeweler said everything was perfect. It came in about a week and a half after I ordered it. No complaints. I did call customer service just to find out about shipping and duties they were helpful. All and all I'd recommend.
Date of experience: February 28, 2022
Vanessa
1 reviews CA
Unfortunately when we received the ring…
Unfortunately when we received the ring I found that the moissinite was very cloudy. We should have sent it back right away but we didn’t, thinking cleaning would help it sparkle more. It didn’t help that much and within a couple of days it looked cloudy again. My friend also has a moissinite from a different jeweller and it sparkles like crazy. It makes me really sad that the company would not do anything for me except offer to ship it back to them for a cleaning. The design of the ring is beautiful but the moissinite was not good quality.
Date of experience: March 01, 2022
Hi Vanessa, Thank you for reaching out. As part of our warranty, we offer free cleaning services; rhodium plating; prong tightening. We also offer a 30-days money-back guarantee, no questions asked. Please, if you need anything else, you can always reach us at [email protected] Regards, Keyzar Jewelry Support Team.
Alex
1 reviews US
Ring is beautiful but ruined surprise by their Instagram post
Ring is beautiful and shipping was quick but the exact ring order was posted on Instagram the day before it was shipped out. The future bride saw the ring she had “hinted” about and got suspicious about the proposal, ruining what could have been a complete surprise. This was a style that they had barely shared previously so it was pretty obvious especially when they listed the descriptors in the caption.
Date of experience: March 03, 2022
Hi Alex, We're sorry we ruined the surprise. We really didnt mean to, we never thought it might ruin your plans. Please, if you need anything, reach us at [email protected] Sorry again for any inconvineince, Best regards, Keyzar Jewelry Support Team.
Trez
1 reviews US
Greatest
Greatest thing ever the ring i bought came a week early and looks amazing
Date of experience: March 12, 2022
Reviews like these always make our team happy. We're glad you like the ring :) let us know if you need anything!
R Hill
1 reviews US
She loved them
She loved them! The bands arrived and were as expected. Surprised the mrs' with them. She's happy, I'm happy :-)
Date of experience: March 13, 2022
You know what they say: happy wife, happy life! :) We're glad you both enjoyed the bands. We enjoyed making them too. Thank you!
Mishaela White
1 reviews US
My fiancé proposed with a gorgeous ring…
My fiancé proposed with a gorgeous ring he purchased from Keyzar. I’m obsessed and will forever cherish it. Great quality and great customer service. Thank you Keyzar!
Date of experience: March 14, 2022
Hi, Mishaela. We're so glad you feel this way; the obsession is very much mutual. We love our customers. If you'd like to be featured in our True Keyzar Stories series, ping us on Instagram!
Elias M
1 reviews US
High quality and beautiful ring
Bought this ring entirely online. I was a little apprehensive buying a ring at this price point online without seeing it first. The online rendering was very useful and ended up being very accurate. The ring arrived quickly and it was exactly what we wanted. It is beautiful and extremely high quality. We are very pleased with this purchase. Anyone hesitant to buy online, don't worry you will be impressed.
Date of experience: March 14, 2022
Hi Elias! We remember your order and are happy you're pleased. We appreciate your kind, generous review. Let us know if you need anything, including re-pronging and cleaning (both free with your purchase)!
Diamondrock
1 reviews US
Diamonds are a girl’s best friend
Had reservations about ordering a ring of this caliber online without seeing the diamond in person first. However, it arrived and was beyond expectations. Communication was easy and response time was quick. Highly recommend for bigger diamond purchases. Their pricing is competitive and the craftsmanship was superb.
Date of experience: March 16, 2022
Thank you for your feedback, we're happy to hear you like it! Let us know if you need anything :)
Lara
1 reviews US
My engagement ring is gorgeous and I’m…
My engagement ring is gorgeous and I’m obsessed! I did not like the inconsistency with the responses I’d get when I had to send mine back to tighten the prongs. I also wish we didn’t have to pay $50 to mail it to them as well. But there jewelry is amazing!
Date of experience: March 16, 2022
Hi Lara, We're glad to hear you like your ring! Our warranty includes free cleaning services; rhodium re-plating; prong tightening. We offer these services for free. However, we do ask our customers to pay for one-way shipping and insurance. This lets us guarantee that your item reaches us safely. If you need anythines else, feel free to reach out. We're here to help. Best regards, Keyzar Jewelry Support Team.
R.U. Serious
1 reviews US
The ring looks great and arrived on…
The ring looks great and arrived on time. Thank you!
Date of experience: March 20, 2022
Thank you for choosing us for your special moment! we're happy to hear you like the ring :) Let us know if you need anything else. Regards, Keyzar Jewelry Support Team.
Nnamdi Afam
1 reviews US
Good
Ring was awesome
Date of experience: March 21, 2022
Thank you for your feedback :) We're happy to hear you like your ring, feel free to reach out if you need anything, we'd be happy to help. Best, Keyzar Jewelry Support Team.
Junior M
1 reviews US
The ring is Incredible
The ring is Incredible! Not only the ring, but the entire process was perfect! Super grateful for the service and the quality
Date of experience: March 23, 2022
It was our pleasure giving you service! happy to hear you had a smooth process. Feel free to contact us for anything else. Regards, Keyzar Jewelry Support Team.
An Ho
1 reviews US
Love the ring
Love the ring . Thank you keyzar
Date of experience: March 23, 2022
Glad to hear you love the ring :) and thank you for your feedback! Let us know if you need anything, we'd be happy to help. Best, Keyzar Jewelry Support Team.
Muhammad
1 reviews CA
Amazing service
Amazing service, they walked e through the process, communicated with me the whole way abs and made buying online just as easy as buying in person.
Date of experience: March 23, 2022
Hello and thank you for your kind review. Our goal is to bring an intimate jewellery shopping experience to each one of our customers. If the process felt like buying in person, we got the job done with you :). Let us know if you need to take advantage of our lifetime warranty, which came free of charge with your order
Diana Galvan
1 reviews US
Beautiful ring
Beautiful ring! If I could give advice to someone buying I’d say go big or go home! If I could go back I’d get a bigger stone but I love the one we picked either way. :) I will return for future purchases for sure.
Date of experience: March 23, 2022
Thank you for your kind review, Diana. We're happy you like the stone that you chose! We remember your ring and hope you enjoy wearing your item. Don't forget to use your promo code when you come back for future purchases!
Michelle Williams
1 reviews US
My ring is absolutely gorgeous..I was a…
My ring is absolutely gorgeous..I was a little disappointed on how thin the band was. But the stone is breathtaking.
Date of experience: March 24, 2022
We're glad to hear you like your ring! Please, do not hesitate to contact us if you need anything. Best, Keyzar Jewelry Support Team.
Dieter Hillje
1 reviews US
Excellent Experience
If you are on the fence about purchasing I definitely suggest going for it. The ring was beautiful and I am so excited to give it to my partner.
Date of experience: March 25, 2022
We're excited as well and happy to hear you love the ring :) Let us know if you need anything else. Regards, Keyzar Jewelry Support Team.
Jessica Rueda
1 reviews US
I love my new ring!
I love my new ring!! It shines and shimmers even more than I expected!!
Date of experience: March 25, 2022
Happy to hear you love it! Feel free to reach out if you need anything else :)
Krystal Ewalt
1 reviews US
The rings are absolutely beautiful!
The rings are absolutely beautiful!! Thank you so much!
Date of experience: March 26, 2022
Thank you for your kind words :) it was a pleasure making you your ring! Let us know if you need anything, Regards, Keyzar Jewelry Support Team.
C Sabin
1 reviews US
Amazing
Fast, secure shipping and the ring is perfect!
Date of experience: March 29, 2022