Reviews 4.1
572 total
Audrey
1 reviews US
We couldn’t be happier
We couldn’t be happier- beautiful ring, excellent quality, and amazing customer service. Thank you so much!
Date of experience: August 07, 2021
Salvador Soto
1 reviews US
All around perfect
All around perfect. I could write a whole paragraph about my experience ordering this ring. Everything from customer service to shipping time to crafting the perfect ring for my future wife, is all nothing short of perfect. Thank you Kayzar I’m so blessed to have found y’all.
Date of experience: August 07, 2021
Valentina Bauman
1 reviews US
We were skeptical buying a ring online…
We were skeptical buying a ring online from a jeweler we had never heard of, but let me just tell you. Their customer service is so friendly and so quick to respond! We are beyond impressed! Plus, the ring is absolutely gorgeous!
Date of experience: August 10, 2021
Samuel Graves
1 reviews US
The ring is beautiful
The ring is beautiful. My wife loves it. I am very happy with your product.
Date of experience: August 11, 2021
Anna
1 reviews US
I had such a good experience
I had such a good experience. All my questions were immediately answered. I was a little nervous ordering online but they truly put me at ease.
Date of experience: August 11, 2021
Kyle Myers
1 reviews US
Very good customer service
Very good customer service. We had to return in and order another and it was all very easy and fast.
Date of experience: August 13, 2021
Mike
1 reviews GB
Excellent service
Excellent communication, very quick delivery and the ring is beautifully crafted.
Date of experience: August 16, 2021
Anthony Patton
1 reviews US
AS ADVERTISED
AS ADVERTISED! 5 stars for sure. I found KEYZAR via Instagram and was a bit hesitant at first but after I did more research and found out they are a legit reliable company. The engagement rings are gorgeous and they have quick and easy expedited shipping. For example: I placed my order on a Monday night around 8:00PM the ring was at my doorstep the following Friday morning by 9:00AM.
Date of experience: August 18, 2021
Tyler Camp
1 reviews US
Ring came out amazing
Ring came out amazing, and the order was delivered rather quickly.
Date of experience: August 19, 2021
Eli Burgess
1 reviews NZ
Service from keyzar was adequate
Service from keyzar was adequate. Their communication was average to good and the product itself was perfect. Although their packaging choice could have been a lot better as it was a b it box with no support for the ring box causing the light inside the box to break from the banging around. There was no care instructions for the ring and their choice of delivery service was poor and they were unprofessional leaving the package arriving a month late. This would be okay if it wasn’t an engagement ring. Otherwise their communication was good and I’d happily buy again if they fixed a few small things.
Date of experience: August 21, 2021
Hi Eli, Thank you for your feedback. We are happy to hear you like the ring. We appreciate your comments, as we always try to improve our product and service. We'd be happy to have you back as a customer in the future. If you need anything, you can always reach us at [email protected]. Best wishes, Keyzar Jewelry Support Team.
Brian
1 reviews US
BEAUTIFUL & Perfect!
shipment was fast (tracking information arrived & I was able to coordinate accordingly), the ring is BEAUTIFUL! Absolutely PERFECT & most importantly she LOVES it! nice packaging & included within the ring box are the credentials. What a wonderful experience from start to finish. Highly recommend!
Date of experience: September 13, 2021
Neville and Rosetta
1 reviews CA
Amazing
We where a little apprehensive, ordering online. Keyzar customer service and support was amazing. We where kept informed during the entire process. So very happy, beautiful ring. Thank you Keyzar for making it so easy!
Date of experience: September 13, 2021
Brett
1 reviews US
Their service was very good.
I came across Keyzar's website and saw the twig ring, and I showed it to my girlfriend. She loved it so when the time came I went ahead and ordered the set (engagement ring and wedding band). I had certain characteristics I wanted in the diamond so I sent them an email before I ordered. I wanted a round excellent cut lab diamond that was D in color, VVS2 clarity and 1 carat. They got back to me quickly and said they could do that. They told me to add all those characteristics in a comment at checkout when I ordered it. Well I never did see where to add that comment when I ordered it. So I sent another email and they also responded quickly and said they were going pass that info along with my order. A day or so later they emailed me and said they found a diamond that met all the characteristics. I greatly appreciated the update, because it was definitely on my mind whether it was going to work out. Delivery was also very fast. They say on their website that it takes 10-15 business days to receive your item after you order it. Mine only took 8 business from the day I ordered it. One thing I wanted to note was they just updated their website. When I ordered my ring I was unable to see a picture of the diamond before I ordered it. That was why I had to email them about it. Now however it looks like you can search and filter what characteristics you want in your center stone and you can see what all they have available online before you buy it. So that's definitely better. The diamond they put on my ring definitely went beyond my expectations though. It's very clear, bright, and shiny so I was very happy with it. Overall Keyzar was an excellent choice, and I'm glad I ordered from them.
Date of experience: September 28, 2021
Kyle hynes
1 reviews US
Everything was fast and efficient!
Everything was fast and efficient!
Date of experience: October 06, 2021
Seth Keena
1 reviews US
She loved it!
She loved it!
Date of experience: October 10, 2021
Matt Stoots
1 reviews US
Great Ring, Great Service
In a nutshell, the ring is amazing. My fiancé and I absolutely love it, however Keyzar continuously failed to meet projections as to when the ring would be made, shipped and delivered. The ring wasn't made until the original projected delivery date. After about a month I really started to wonder if the ring even existed in the first place. I finally received it with a sigh of relief, but the whole experience left a bad taste in my mouth. -UPDATE- After some back and forth during the process, the finance team offered me a $150 compensation and then another $200 after another delay which I greatly appreciated. One thing led to another and I ended up being contacted by the co-founder Shalom. After a heartfelt apology, I was sent a $1,000 compensation! I did a whole 180 from feeling like just another customer, to feeling like they really valued my experience and my opinion of their company. I’ve never been swayed back after a bad encounter with a company except for keyzar. I am very impressed and wish more establishments treated their customers with the same respect and appreciation I was shown.
Date of experience: October 12, 2021
David Kiendrebeogo
1 reviews US
Very good ring
Very good ring
Date of experience: October 12, 2021
Seth Lewis
1 reviews US
Customer service was extremely helpful…
Customer service was extremely helpful and ordering was a breeze.
Date of experience: October 12, 2021
john gambit
1 reviews US
Came in good time great communication…
Came in good time great communication and the ring was stunning! Haven’t popped the question yet but I’m sure she will love it!!!
Date of experience: October 13, 2021
ARICA L BUCHANAN
1 reviews US
I LOVE MY RING!
I LOVE MY RING!! It fits perfectly. The details were as promised. This gets a 10 out of 10.
Date of experience: October 13, 2021