Reviews 4.1
572 total
Tani H
1 reviews CA
Don’t waste your time this website find…
Don’t waste your time this website find u a location where u live after I placed an order and it said it’s on the way I got a call from FedEx saying I gotta pay almost 300$ to receive the package
Date of experience: September 20, 2023
Hello Tani! We are sorry to hear you were caught unaware of the customs and tax fees. Please note these are a legal requirement in international shipping, and not a charge required by our company. We were unable to locate your order from your name in order to reach our in person with more details. Please don't hesitate to reach out to our support center, and we would love to see if anything can be done to assist you in this case.
Stephen Melcher
1 reviews US
Blown out of the water !
The customizing tools were wonderful to visually create the ring of your dreams ! I was blown out of the water when my ring was delivered. It’s beyond beautiful, far more amazing than I could’ve bought in any retailer.
Date of experience: September 11, 2023
Brandon Plott
1 reviews US
Top quality ring with excellent customer service!
Great customer service and awesome quality product. My fiancé loves the ring. It's so clean and a great cut. Love the ring and it was a quality price.
Date of experience: September 11, 2023
Daniel Hanna
1 reviews US
Great experience!
Great experience!
Date of experience: September 13, 2023
Antonio Gomez
1 reviews US
Everything was made easy the hardest…
Everything was made easy the hardest part was waiting on our order.
Date of experience: September 18, 2023
E Newbill
1 reviews US
Amazing experience all around
Amazing experience all around! Easy to design and quick turn around!
Date of experience: September 20, 2023
DIANA DORAN
1 reviews US
I found the website very easy to use
I found the website very easy to use. There is a lot to consider when choosing and the many options were appreciated. I absolutely love my ring. I designed it after my Mother's. It is beautiful, even better than pictured on the computer. Knowing about the warranty gave me confidence overall. I am glad I chose Keyzar!
Date of experience: September 18, 2023
Dakeem
1 reviews US
Great people helped out a lot 🤝🏾
Great people helped out a lot 🤝🏾
Date of experience: August 17, 2023
Emmanuil Vinnikov
1 reviews US
Excellent timing
They were excellent to communicate with and they sped up the process because I did order it a but late but I got the ring just in time for the wedding which was fantastic.
Date of experience: September 20, 2023
Nadine Prieto
1 reviews US
Perfection
I scheduled a meeting but it was over zoom and the specialist didn’t have rings to show. It was much easier to communicate via email and be sent samples of what the ring would look like.
Date of experience: August 15, 2023
Hello Nadine! We thank you for your feedback about our virtual appointments. Please be sure we're taking it seriously in our efforts to improve the service we offer. Thank you for the rating and we hope you are pleased with your purchase!
Justin McCall
1 reviews US
Absolutely beautiful and Great price
Absolutely beautiful and Great price I can’t wait to propose
Date of experience: September 28, 2023
Jaxon Ledford
1 reviews US
Easy to find what you need.
The Keyzar website is very easy to navigate. I am an 18 year old guy who has never dealt with jewelry before and was easily able to find what I wanted through the website.
Date of experience: September 28, 2023
Amir Smith
1 reviews US
Prompt and Quality!
You guys were very prompt and sent a high quality piece that i’m sure my girlfriend will love!
Date of experience: October 02, 2023
Melissa Mayen
1 reviews CA
So beautiful
My boyfriend bought the Alice with a 2 carat pear shape and it’s gorgeous! I can’t stop staring 🫶🏼
Date of experience: October 02, 2023
Jesse Beiler
1 reviews US
Great prices and great service
Great prices and great service! Ring looks exactly like what I ordered!
Date of experience: October 02, 2023
Catherine Lucas
1 reviews AU
5 Starrose gold engagement and eternity rings
We originally bought a 14 carat rose gold engagement ring. I loved it so much we then ordered an eternity ring to match. I LOVE LOVE LOVE them!!!
Date of experience: September 28, 2023
Satisfied Customer
1 reviews US
Fantastic customer service
Fantastic customer service. This company knows how to conduct business. Thank you!
Date of experience: October 04, 2023
Jennifer
1 reviews US
I wish I could leave a good review
I wish I could leave a good review, but our experience hasn't been great. The initial ring itself was beautiful but did not come in the correct size. After working through the resizing process that is when the poor experience came. The ring was shipped back the same size. It had been altered though and the band was no longer round. There is a flat portion that is thinner and has a visible rough ridge. Customer service said they would respond in 1-2 business days but did not do that. Instead, all we received was an email asking for a review. At this time, I would not recommend Keyzar Jewelry on their customer service alone and incorrect initial sizing. I hope I can post an update to this review. I am unable to wear the ring in its current condition as I am afraid it will break in that weakened spot along with the too big sizing.
Date of experience: October 11, 2023
Hello Jennifer! First of all, I'm sorry to hear of your experience with us so far, and I'd like to improve it if I can. Since your review is organic I'm maybe having trouble tracing you back to specific order number and contact information. I did think I was able to locate the order, but the email sent last week using those contact details has so far gone unanswered. We would truly appreciate a chance to talk, receive all your feedback, and see about rectifying the situation. Please reach out to our support center and we would be happy to assist you through this process. Regards, Emma, Support Team Manager
Mars
1 reviews US
Amazing deal & craftsmanship
My engagement ring is so much more beautiful in person! My boyfriend and I were nervous about buying an engagement ring online but took a leap of faith since Keyzar had such good reviews. I do want to note that I tried on rings in-person to get an idea of what I wanted first. We got our questions answered promptly in the chat and the entire buying experience was seamless. I got the Kameille in 14k yellow gold with a 1.85 carat, color E, clarity VVS2 lab marquise cut diamond. We got a GIA certified diamond (which is the most reliable certification I believe). There was a 15% sale going on at the time my fiancé bought the ring so the total was just over $3,000, which is a crazy deal with the type of diamond I picked out. We modified the original design and requested 6 prongs for extra support. The hidden halo is such a beautiful touch. The ring is made with top-tier craftsmanship. If you're on the fence about ordering online with Keyzar, don't be. You get a very high-qualify ring for a fraction of the price!
Date of experience: October 14, 2023
Christian Marron
1 reviews US
Perfect timing, everything was perfect
Perfect, nothing else to say but perfect
Date of experience: October 12, 2023