Reviews 3.7
204 total
Dillon Cheama
1 reviews US
Nice stones but one of the ear poles…
Nice stones but one of the ear poles were bend pretty bad I just fixed it
Date of experience: June 27, 2020
Melissa Houle
1 reviews US
It is awesome
It is awesome
Date of experience: June 30, 2020
Bong Abitago
1 reviews US
Its beautiful my daughter loves it....
Its beautiful my daughter loves it....
Date of experience: July 09, 2020
Shaina Booker
1 reviews US
It’s okay
Beautiful ring ! But unfortunately 2 diamonds fell out haven’t even had the ring for a week yet !
Date of experience: July 13, 2020
Hi Shaina, Thank you so much for your feedback. Those two diamonds likely got loose during the shipping process and we sincerely apologize for it. But, we will make this right! we will be emailing you shortly with the details.
Burphy Krangar
1 reviews US
All my chains came in on time and real…
All my chains came in on time and real as it should be
Date of experience: July 13, 2020
Jazmyne Currie
1 reviews US
Earrings were not as clear as the…
Earrings were not as clear as the picture looked but they were still nice. Will have to purchase something else for what I was looking for.
Date of experience: July 15, 2020
Jennifer Tan
1 reviews US
Such a great experience from start to…
Such a great experience from start to end! Shipping was timely and communication was just enough and pertinent. More importantly, the earrings I purchased are PERFECT !
Date of experience: July 27, 2020
Merry smith
1 reviews US
Good experience guys
Good experience guys
Date of experience: August 05, 2020
Smoov
1 reviews US
Wow!!!!!!
Wow!!!!!! Bling with the right paper work
Date of experience: September 18, 2020
Mario Calderon
1 reviews US
Great customer service !
Great customer service !! Great quality jewelry A+ seller
Date of experience: September 28, 2020
Daniela
1 reviews BG
I ordered 14kt Rose Gold Womens Round…
I ordered 14kt Rose Gold Womens Round Diamond Hoop Earrings 1/10 Cttw. They are on sale now, otherwise I would not buy them because they rae too expensive for me. The cutomer support is really friendly. And my earings were delivered on time.
Date of experience: October 12, 2020
Lee
1 reviews US
Great site.
Got my order on time and in mint condition.
Date of experience: October 26, 2020
Monique Preston
1 reviews US
Item was very small and for this price…
Item was very small and for this price I could of got a larger charm
Date of experience: November 03, 2020
Wenona Atkins
1 reviews US
Beautiful Earrings
The diamond earrings I received were beautiful. They were a great price too.
Date of experience: November 10, 2020
Cavin HOOKS
1 reviews US
It's not the ring size I am talking about
The ring was not the size I seen on jewelry outlet?
Date of experience: November 15, 2020
Hi Cavin, I see that your order is from 6 months ago, did your size change? We shipped your ring on May 6, 2020 in exactly the size that you selected at the time you placed the order. We can only resize a ring for free once before we ship it. We can resize your ring again but the cost will also include shipping charges ( http://jewels.me/resize ). Or, since your ring is made in real white gold, you can also get it resized at any of your local jewelers to avoid any shipping fees. Warm regards, Customer Success Team Jewelry Outlet
Desire Murdoc
1 reviews US
I never received my package and I have…
I never received my package and let me clear the air because someone illegally signed my name and stole my package and I have emails from your fraud department people stating that it was signed for and the fraud department was very rude katy was very helpful and took great care of me the way your fraud department people spoke to me was uncalled for
Date of experience: November 15, 2020
Hi Desire, We shipped your order on November 6, 2020 and it looks like it was delivered on November 10, 2020 and since we only sell real jewelry, we require all USPS and UPS delivery drivers to obtain a signature from the customers before physically handing over the package, they don’t just leave the package in your mailbox or outside your door, you or someone in your household has to signed for it and based on the USPS Proof of Delivery, someone with the same last name as yours signed for this package. USPS Tracking # 420122069302120207600010987229 But, you reached out to us a couple of days ago and you informed us that you never received the package ( and we believe you ) since it is possible that the USPS delivery driver made a mistake. And thankfully, your shipment was insured via Route Shipping Protection and we gave you clear instructions on how you can file a claim and get your refund. We were also informed by Route Shipping Protection that you just filed your claim (today) and that it is currently ‘In Review’. Please note that giving us a bad review here will not speed up this process, you will be getting the refund via your shipping insurance claim as soon as Route Shipping Protection approves it which usually just takes 1-3 business days. Warm regards, Customer Success Team Jewelry Outlet
Joshua James
1 reviews US
Very straightforward about what you are…
Very straightforward about what you are getting. They shipped my item to me very quickly. They were great at handling my return. My only issue is that i was unable to get my money back for the return, just store credit. To be fair they were very straightforward about that in their faqs on the website if you go searching for it. I suppose I should have before I ordered, not after.
Date of experience: November 16, 2020
Elizabeth Marie Forson
1 reviews US
Great quality item!
Great quality item!! My mom is going to love it! And amazing shipping time, felt like it took a snap of the finger and it was at my door! All around good service!
Date of experience: December 04, 2020
Eddie Roberts
1 reviews US
Y'all did a great job
Y'all did a great job. My ring is beautiful. I would and will recommend you to my family and friends.
Date of experience: December 08, 2020
Angel
1 reviews US
Great present
Got my boyfriend a pair of earring and he loved it, especially the back piece won't fall out.
Date of experience: December 15, 2020
Contact
76051
Grapevine
US
About
Jewelry Outlet™ is a premier online jewelry retailer specializing in authentic diamond jewelry at discounted prices.
INSURED SHIPPING
Since we only sell real jewelry, all of our shipments are fully insured to protect our customers against any packages lost during transit.
HASSLE-FREE RETURNS
☑ No Restocking Fees
☑ No Return Shipping Fees
☑ No BS
Return any item within 30 days of your order date for a full refund. No reason needed!
AUTHENTICITY
Jeweler Code: A02443
Every piece of our jewelry comes with a Certificate of Authenticity which can be verified on VerifiedJewelry.com and is honored by Jewelers Mutual Insurance.