Reviews 3.4
65 total
Duane
1 reviews GB
Good quality furniture at a good price
Good quality furniture at a good price. Easy to order online and collected easily from the main depot.
Date of experience: September 22, 2022
Deryck
1 reviews GB
Ordered 8 kitchen units great
Ordered 8 kitchen units and only had 7 in stock and delivered them on Friday. Come Monday and they delivered number 8 for me very fast and good quality kitchen units and very good price
Date of experience: October 10, 2022
Mike
1 reviews GB
Great customer support
Great customer support, very nice people, furniture checked with checklist ticked in every box, highly recommended.
Date of experience: October 14, 2022
T Davies
1 reviews GB
Great products and service
Great value for quality products and helpful service. Very responsive to my queries. Would definitely use again!
Date of experience: November 28, 2022
Sarah
1 reviews GB
Great service
Great service
Date of experience: December 23, 2022
Troy Rhoden
1 reviews GB
Poor service cont...
Even after contacting the JDfurniture to enquire about my delivery they did nothing or offered nothing to compensate me for the inconvenience. This delievery is now not scheduled until next week. Long after the 2 days I was quoted . Poor service and if I'm honest unlikely to order again.
Date of experience: January 12, 2023
Duplicate review, replied below.
Samara Khatoon
1 reviews GB
Great quality for the price ,you might…
Great quality for the price ,you might get bits missing in the packaging but no big deal ,they sort you out if you tell them
Date of experience: January 21, 2023
OBSIDIAN
1 reviews GB
Excellent out of catchment area…
Excellent out of catchment area delivery service on Large Gazebo. I booked my own Courier and Staff at JD Furniture removed and checked everyting in the box to avoid that IKEA experience.... They also photographed everything for me so If needed I could Claim compensation from Courier if dammaged in transit without buying their mock insurance. Very happy Thanks guys..
Date of experience: March 28, 2023
KJ
1 reviews GB
Very happy with the items I purchased…
Very happy with the items I purchased and the customer service was great. They helped me choose and place my order. All affordable and delivery options were great too. Came in good time and they kept me updated along the way. Very happy with my order. Many thanks
Date of experience: March 31, 2023
Harry Brown
1 reviews GB
Excellent service
Excellent service, good quality dining furniture at a very good price.
Date of experience: April 28, 2023
Vicky Hinton
1 reviews GB
super easy company :)
super easy to order and then just go pick up was all very easy and a very good price aswell
Date of experience: April 10, 2023
Lucy T
1 reviews GB
Brilliant company
Brilliant company, box turned up slightly damaged and missing part customer service was excellent offered refund or partial refund if the item was kept. Would defo order from here again!
Date of experience: May 11, 2023
Glenn Slayford
1 reviews GB
avoid if you want to secure units to…
avoid if you want to secure units to wall. ordered a 4-drawer kitchen unit to see what the quality was like b4 ordering the rest for my kitchen as Argos were out of stock on there's. Firstly may I point out that there is no way of securing the unit to the wall ? never seen a kitchen unit that does not screw to the wall and there is a 5inch gap away from the wall so not possible to fix to a wall to make it solid, apart from that the two side panels were cracked which meant they were slightly bowed so the middle drawer unit would not sit on the runners, called customer services and was told to email them, will update when I have had a response se.18/5. must say I was shocked at the quick response from them they have agreed to send out 2 new side panels which show's good customer service, also I have to admit that they are of very good quality and easy to build, I shall be ordering more for my kicten and one other.
Date of experience: May 17, 2023
Noor e alam choudhury Shamu
1 reviews GB
So smooth no problems from order to…
So smooth no problems from order to delivery instructions are very clear and easy to assemble
Date of experience: May 09, 2023
Helene Jones
1 reviews GB
Great experience
Picked up the item in person as it was close! The shop was well stocked with very reasonably priced furniture/toys and we plan to visit again if we need anything! The staff were very helpful and courteous both in the office and the warehouse and the item is great! An A1 transaction 👍
Date of experience: May 17, 2023
Janine Tuffield
1 reviews GB
Another amazing buy again
Another amazing buy again. I just brought a patio garden set it’s close to perfect only a minor scuff on leg fantastic customer service with enquiries and really friendly staff In showroom and great delivery service
Date of experience: June 04, 2023
Thank you so much for taking the time to share your feedback on Trustpilot! We genuinely appreciate your thoughts and insights. Your input is invaluable to us as we strive to provide the best possible experience for our customers. We're thrilled to hear about your positive experiences, and your feedback motivates us to continue delivering exceptional service. If there are any specific aspects you enjoyed or any areas where we can improve further, please feel free to let us know. Your feedback helps us enhance our services and meet the needs of our valued customers. Once again, thank you for choosing us and for sharing your thoughts on Trustpilot. We look forward to serving you again in the future!
AS
1 reviews GB
Beware B-Stock sold as new
Sold a B-stock item believing it was new. When it arrived there was clear damage (scuffing, chips etc) across all panels. One chip had been coloured in with a sharpie. Tried to email twice, bounced. Tried to call, no answer. I've got no problem with B-grade if it's marked as such. As the adage goes, if it's too good to be true, it probably is.
Date of experience: June 06, 2023
We are so sorry to hear about your experience with us, please get in touch with us regarding your order so we can see what you have purchased and we can assist you further.
vani jeganraj
1 reviews GB
Selling cheap MDF as reclaimed wood
Selling cheap MDF as reclaimed wood. They won’t pay for returns. Better buy with well known shop.
Date of experience: April 02, 2023
We are so sorry to hear about your experiance, Reclaimed wood in your order was a color of the product as about the meterial of the product, in description you can find the infromation that it is MDF.
Lisa Johnson
1 reviews GB
Customer services absolutely great
Customer services absolutely great, kitchen cabinets fantastic for price
Date of experience: June 16, 2023
Robert Smithson
1 reviews GB
Very good customer service
Very good customer service. At the price point of product, you won't do much better.
Date of experience: July 30, 2023
Thank you so much for taking the time to share your feedback on Trustpilot! We genuinely appreciate your thoughts and insights. Your input is invaluable to us as we strive to provide the best possible experience for our customers. We're thrilled to hear about your positive experiences, and your feedback motivates us to continue delivering exceptional service. If there are any specific aspects you enjoyed or any areas where we can improve further, please feel free to let us know. Your feedback helps us enhance our services and meet the needs of our valued customers. Once again, thank you for choosing us and for sharing your thoughts on Trustpilot. We look forward to serving you again in the future!
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About
JD Furniture Clearance store was est at 2014. One of the largest West Midlands Furniture Clearance stores based in Birmingham, Aston. Every piece of furniture that we sell will be cheaper than High street price, we do trade items that are not brand new, but new not used that might have minor cosmetic defects, we open check and repack every single item that we sell to make sure they meet the highest standard of our QC team. We always starve to provide as much value to our customers as we can. The friendly team is always there to help with any questions regarding products that we sell. Do trade brand-new furniture like our true value JD Greta Kitchen range.