Reviews 4.1
1,385 total
NANCY
1 reviews US
The beds are quite beautiful and the…
The beds are quite beautiful and the craftsmanship is tops. Thanks for creating such a quality product.
Date of experience: June 12, 2018
Thank you for the review.
PAULETTE
1 reviews US
Great service
Great service! We also are extremely happy with our purchase.
Date of experience: June 12, 2018
Thank you!
MARGARET
1 reviews US
Furniture purchase & delivery
Walked the store and found what we wanted. No sales people on the floor so we went to counter and got immediate help. Purchased a coffee table and end table. Coffee table was in stock but not the end table so we purchased the floor model. Thought we might get a discount but didn't. Delivery was on time. Couldn't of asked for better.
Date of experience: June 12, 2018
Thanks for the review! We do not discount items sold off of our showroom floor as we are constantly rotating our inventory. Any item sold off our floor should be in perfect condition when its delivered. We hope you enjoy your new coffee table and end table.
MARK
1 reviews US
Step stool and a platform bed
Staff was very knowledgeable and accommodating
Date of experience: June 13, 2018
Thanks.
BOB
1 reviews US
Delivery was within the time window and…
Delivery was within the time window and two weeks ahead of schedule for special order. Charged $150 extra to return to bolt cabinets together. Should have told me it needed that and done it on delivery day, IMO.
Date of experience: June 19, 2018
Thank you for the review! Bolting units together is an option for many of our units and only is really needed when floors are not level. Some customers choose to do it themselves to save a few extra dollars. It's really a case by case situation. Thanks again and enjoy your new cabinets.
HELEN
1 reviews US
Great sales people
Great sales people. Very helpful. On time. Would buy again from Hoot Judkin.
Date of experience: June 22, 2018
Thanks!
LAUREN
1 reviews US
The special order buffet / server that…
The special order buffet / server that I ordered is beautiful! It arrived sooner than expected.
Date of experience: June 22, 2018
Thank you!
LINDSAY
1 reviews US
Great experience, all around!
Furniture was delivered exactly when scheduled (and delivery team was able to navigate up a curved staircase!) and in pristine condition. Looks great! We're very pleased.
Date of experience: June 24, 2018
Thanks!
DAVID
1 reviews US
Great company!
Knowledgeable staff, great selection of high quality furniture,...many pieces made in USA
Date of experience: June 26, 2018
Thank you.
Frank L.
1 reviews US
Great selection
Great selection, knowledgeable staff, good prices
Date of experience: June 26, 2018
Thanks.
AARON
1 reviews US
Friendly service and high quality stuff
Friendly, knowledgeable service and high-quality products! I'm sure I'll be back for more.
Date of experience: June 28, 2018
Thanks! We look forward to assisting you again.
PENNY
1 reviews US
From start to finish the service was…
From start to finish the service was excellent. The salesman, Jeremy, at the store and the delivery men. Delivery window was 11:45 to 1:45 and they were here at 12:00 (noon). Brought it in, asked me where I wanted it and put there. Would most certainly go here again and recommend them.
Date of experience: June 30, 2018
Thank you!
LYNN
1 reviews US
Fabulous company!
We recently purchased a complete set of bedroom furniture from Hoot Judkins and we've bought bookshelves and a dresser in the past. Every experience was fabulous. The furniture and customer service are top notch.
Date of experience: July 03, 2018
Thanks! We look forward to assisting you again.
AMANDA
1 reviews US
Always quality pieces & helpful staff
Always quality pieces & helpful staff. Thanks!
Date of experience: July 03, 2018
Thanks!
Obo
1 reviews US
Advertising that says all hardwood is…
Advertising that says all hardwood is misleading. Drawers, support frames, mattress support - all are plywood. salesperson didn't honestly acknowledge that. Prices are perhaps 30% inflated, even with no tax deal offers. Buyer beware!
Date of experience: July 04, 2018
Thank you for the review. I looked into your purchase. First, let me assure you that if you are not happy with your purchase, we will take it back and issue you a refund. The description of the bed on our website and in-store tags is accurate: -Certified sustainable solid American Alder and Alder plywood panels. No engineered wood composite. -Full extension metal ball bearing drawer slides. -Spacious easy-glide maximum access drawers. -English dovetail construction on each corner of every drawer. -Mortise and tenon joinery for strength and stability. -Fitted back adds structural strength. -Dust bottoms on all case pieces. -Chests and dressers include Anti-tip Drawer Interlock Safety Mechanism. -Adjustable glides and tipping restraints. -Hand-applied seven-step pre-catalyzed finish resists most liquids and heat for up to 24 hours. We constantly compare are prices to those of other local furniture stores to make sure our prices are the best possible. We also have a price matching policy in place (details can be found on our website: https://www.hootjudkins.com/furniture-delivery-order-info) Feel free to contact me if you would like to discuss further. Bobby 650-367-8181
SOCORRO
1 reviews US
Your service was the best
Your service was the best. Delivery men were polite and careful with the merchandise.
Date of experience: July 04, 2018
Thank you for the review. It sounds as if you were pleased, but only gave us 2 out 5 stars. Please let me know what we can do better next time to earn a better rating. [email protected] 650-367-8181.
Dwight Needham
1 reviews US
They had theset we wanted
They had theset we wanted , the set came from overseas, so quite along wait for delivery. The delivery men were excellent. Personable ,efficient. They noticed a damaged end on the table and gave us are options. We chose a replacement table. they let us keep the damaged table as a loaner until the new table comes. It has been ordered and they will notify us on arrival and set up delivery. So all good we are satisfied customers.
Date of experience: July 04, 2018
Thanks for the review. Your replacement table should arrive soon. As soon as it does, we'll contact you to switch it out.
MARGIE
1 reviews US
Hoot Judkins provides excellent service…
Hoot Judkins provides excellent service with beautiful furniture! Had a problem with one, then 2 of my dining room chairs. When I called the store about it, they immediately sent out the crew and replaced all 6 of my chairs.
Date of experience: July 07, 2018
Sorry you had a problem, but glad we could resolve it quickly. Thanks for the review.
ELAN
1 reviews US
100% satisfied repeat customer
We've shopped at and purchased a significant amount of furniture from Hoot Judkins, and have been 100% satisfied each time. We've worked with Francis on the sales floor. He is knowledgeable, professional, friendly, and helpful, and has facilitated us finding exactly what we're looking for, within our budget.
Date of experience: July 10, 2018
Thank you!
RITA
1 reviews US
Attractive furniture
Attractive furniture, delivered, delivered on time.
Date of experience: July 10, 2018
Thanks.
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About
Hoot Judkins offers the best selection of Real Wood Furniture in the Nation. We carry an extensive collection of furniture, made in the USA, from real wood and finished with low VOC products. Several of our top selling lines are made entirely in California, who has some of the most strict finishing standards in the world. Plus, these products are being shipped a very short distance reducing the dependence and cost of fuel and reducing the need for additional packaging materials. We consolidate our delivery trucks reducing our dependency on fuel. In order to expand our selection and price, we do offer some imported furniture. However, we are extremely selective about the products and quality. We only buy from reputable US manufacturers that build quality furniture built to last. We do not buy into the mentality that furniture is "disposable" and should only last a few years.