Reviews 3.7
100 total
Sara
1 reviews US
Good service when product not available.
The company was not able to get my product. But at least you notified me and refunded my money within 24 hours.
Date of experience: August 09, 2023
Hey Sara, Thank you so much for taking the time to leave us a review. I'm glad our team got you taken care of promptly. Please keep us in mind if you're ever on the hunt for something else down the road! Regards, The HedgeApple Team
Tom S
1 reviews US
I ended up not keeping the piece…
I ended up not keeping the piece because it did not fit in my room, but HedgeApple was great. Quick service on both ends of the transaction. There is a small restocking fee which I knew about beforehand
Date of experience: August 05, 2023
Thanks for taking the time to let us know you had a great experience!
Barbara J
1 reviews US
Love my chair!
I ordered an occasional chair, it came quickly and I absolutely love it! It's well constructed, yet was very affordable.
Date of experience: August 12, 2023
Thanks for your review, we're thrilled to hear you love your new chair!
Sandy
1 reviews US
This table is perfect for what we need…
This table is perfect for what we need it for! Adds so much to my family room!
Date of experience: August 19, 2023
Tom
1 reviews US
Bad Delivery
The local delivery partner, Metropolitan Delivery Services, was terrible to work with. They had poor customer service and poor scheduling which delayed delivery by nearly 3 weeks.
Date of experience: September 06, 2023
Hello Thomas, Thanks for taking the time to leave us a review. From our notes, we show that you had requested us to change the ship-to address on your order after the order already had been picked up and shipped out. This can cause delays with transit times while the carrier makes the necessary adjustments to ensure your request is fulfilled. I'm very sorry our carrier didn't meet your expectations, I will contact Metropolitan and will review the communications that took place for scheduling the delivery as well. - The HedgeApple Team
Sharla
1 reviews US
HedgeApple was fantastic and my heavy table arrived in perfect condition.
My Four Hands coffee table was on sale with no tax and no delivery charge. The table was packed extremely well and so there was no shipping damage. I received regular updates on the shipping and delivery. HedgeApple was fantastic to work with!
Date of experience: August 09, 2023
Good Afternoon Sharla, Thank you so much for taking the time to leave us a review about your experience. I'm so happy to hear you love your new coffee table! Let us know if you ever need anything. - The HedgeApple Team
Cindy
1 reviews US
Couldn’t believe the great price we got…
Couldn’t believe the great price we got on two accent chairs! They were hundreds below other websites and $1200 less than our local furniture store. Arrived quickly, the freight company called us and set up an appointment for delivery, it all went very smoothly. Thanks Hedgeapple!
Date of experience: August 24, 2023
Thank you for your kind words! We're delighted to hear you're loving your new chairs and that you found them at a great price. Enjoy your comfortable seating, and if you ever need anything else, feel free to reach out. Happy sitting! - The HedgeApple Team
Linda
1 reviews US
Great Place to Shop!
It's the first time I've shopped @ Hedgeapple and I was very happy with their customer service and prices for good quality merchandise.
Date of experience: October 10, 2023
Terry F
1 reviews US
Excellent customer service
This company provides EXCELLENT customer service! The item I ordered was defective. I received immediate follow-up from one of their customer service associates. Great company to do business with!
Date of experience: October 05, 2023
Thank you for your kind words! We're delighted to hear that you found our customer service excellent, even when faced with an order issue. Our team is always here to assist you, and we look forward to serving you in the future!
Jag
1 reviews US
My first time shopping at Hedgeapple…
My first time shopping at Hedgeapple and it’s been an amazing experiencing. Megan provided great customer service she answered my questions and helped me with my order! I am so glad I purchased my couch from them.
Date of experience: October 26, 2023
Customer
1 reviews US
Very good customer service
Very good customer service! Prompt response!!!!
Date of experience: October 02, 2023
Chris Bradshaw
1 reviews US
Shipping was supposed to be 7 to 10…
Shipping was supposed to be 7 to 10 business days, unfortunately this is going to take up to close to a month. I would have probably purchased this couch from another supplier or found something else if I would not have been so mislead. Hopefully the wait is worth it.
Date of experience: November 01, 2023
Good Afternoon Chris, Thanks for taking the time to let us know about your order and frustration with the lead-time/shipping time. It looks like at the time of the order, the expected ship-by date was 11/08 and the estimated transit time is 7-10 business days. Your order was picked up yesterday by our carrier, and per the carrier it is expected to be delivered the week of 11/20. Please let us know if you need absolutely anything at all, we are here to help. Thanks, - The HedgeApple Team
Jon
1 reviews US
Great cost and great service
Great cost and great service
Date of experience: October 26, 2023
Karen
1 reviews US
Perfect for Christmas and beyond
Perfect for Christmas and beyond
Date of experience: October 14, 2023
lmr526
1 reviews US
Love these fur pillows!
Love these fur pillows!
Date of experience: November 07, 2023
Patricia
1 reviews US
Great price and came well wrapped
Great price and came well wrapped. LOVE IT
Date of experience: October 21, 2023
Roger Rees
1 reviews US
Great customer service and great…
Great customer service and great delivery, very helpful and very professional, And great price
Date of experience: November 14, 2023
Shawn
1 reviews US
Perfect in every way.
Very helpful people and delivery was quick. The product ordered is beautiful. Thank you.
Date of experience: November 20, 2023
Customer
1 reviews US
Took over two weeks to tell me the…
Took over two weeks to tell me the order had been cancelled. I’m the one who had to call to find out the status of the shipment when I was told there was a cancellation because you were out of stock. That’s bad customer service!
Date of experience: November 22, 2023
JLD
1 reviews US
Beatrice is awesome
Beatrice is awesome! Large and heavy. The real deal. A definite heirloom piece!
Date of experience: November 26, 2023
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About
HedgeApple is filled with stylish products, competitive prices, and all of the interior design ideas, professional advice and inspiration that you need to create beautiful, livable rooms. We want to take the fear out of home decorating and encourage people to feel confident about expressing their personal style in their homes.
From our vast collections to our practical interior design tools, how to guides, decorating ideas and videos, our aim is to provide you with a personalized experience that will fill you with inspiration and leave you feeling excited about your design journey at hedgeapple.
We are a small town business located in Lawrence, Kansas, in America's heartland. We run HedgeApple with the same care and personal service that is synonymous with small-town life. We pride ourselves on offering great products, great prices and great customer service.