Reviews 4.4
760 total
Brett
1 reviews US
Wonderful experience
I went into the process of designing an engagement ring with a healthy amount of trepidation. Thankfully, the staff at Green Lake Jewelry Works were incredibly gracious, knowledgeable, and understanding. The end result of our collaboration is a ring that surpasses my greatest hopes.
Date of experience: July 11, 2018
Brett, that's so wonderful to hear! Trying to find the right engagement ring can be nerve-wracking, and we want our clients to know that their designer will be with them each step of the way. Collaboration is the perfect word to describe the custom process, we are here to help you with every step.
Customer
1 reviews US
Chelsea was a joy to work with!!
Chelsea was a joy to work with!! She was knowledgeable and extremely helpful in making sure I made the right choice with the engagement ring. Each step of the way, she was there to help make sure everything was perfect. Chelsea responded quickly to all my inquiries through the design portal which made communication and sharing ideas simple and easy. When you're ready to take the next step and start planning, look for Chelsea!!
Date of experience: July 13, 2018
It was a joy for Chelsea and our team of artists and jewelers to make your custom engagement ring! We love what we do, so it's always a pleasure to see our clients get just as excited about the custom process.
Elias
1 reviews ES
I made jewelry for my girlfriend as a…
I made jewelry for my girlfriend as a gift for the anniversary. Everything was very well, happy with the work of the guys. Fast, high-quality and quite inexpensive.
Date of experience: July 15, 2018
Elias, thank you! We strive to make it easy to create a custom piece, whether it's a engagement ring or an anniversary gift. We hope she loves it!
BaronessBellajita
1 reviews US
Enjoyable from Start to Finish!
I chose Green Lake Jewelry because they actually reached out to me on Pinterest, then I had several coworkers recommend it to me, and online reviews were great. From start to finish, it was an excellent experience. The Bellevue store is gorgeous with unique flooring and the ability to see the employees doing all aspects of work. Plus, you're offered wine, beer, coffee, etc every time you visit, which is amazing. At first I wasn't sure what design I wanted for my great-grandmother's diamond, but after my design artist gave me some ideas using photoshop, I poked around more on the site and found a few design elements that I liked. She was able to put them together to create my unique ring. It's simple, has a split shank and milgrain detail around the diamond, and I love it! It was a fun, easy experience and now I have a wedding ring that is even more special because I got to design it.
Date of experience: July 16, 2018
Thank you so much for sharing your experience! We want the design process to feel special because we think it is! We love being able to make our clients feel at home with a beverage, a comfortable and interesting studio space, and a designer who is excited to bring your vision to life. We look forward to seeing you in our Bellevue studio sometime soon for a complimentary stone check and cleaning!
Kristine
1 reviews US
Beautiful quality, impeccable customer service
I went to Green Lake Jewelry for a custom urn pendant modeled after my very dear, recently departed cat. In addition to designing and producing an exquisite piece of jewelry, they provided top-rate customer service from beginning to end. I'd especially like to mention how much I loved their online design center -- it made it so much easier to keep in close contact with my designer and follow the progress of my piece. Special thanks to my designer Sophia for her beautiful, meaningful design!
Date of experience: July 18, 2018
Thank you, Kristine. We are so glad to hear that our Design Page feature made it easy for you to create such a meaningful and personal piece of custom jewelry.
Christian
1 reviews US
Quality of rings was far beyond my…
Quality of rings was far beyond my expectation. Nothing but praise here.
Date of experience: July 19, 2018
Offering quality craftsmanship to our clients is important to us. Thank you for choosing us to help create your rings!
Danica
1 reviews US
Perfect Wedding Ring and Great Atmosphere
I love the wedding ring I had made at Green Lake Jewelry! The whole process of creating my dream ring was great, and we enjoyed working with Mitch. Also, I know you shouldn’t judge a book by its cover, but I loved the decor and look of the showroom. Some of the other jewelers we visited felt very dated, and I much preferred the atmosphere at Green Lake Jewelry (plus the complimentary espresso was a nice treat!).
Date of experience: July 26, 2018
Danica, thank you! Our studios have so many personal touches, like the hand-painted floors done by our designers and jewelers. We love being in studio, so we want our clients to feel that way too! A latte and freshly baked cookie are the perfect treat to enjoy while working with your designer.
Dana S.
1 reviews US
Best jewelry experience
The experience with Green Lake Jewelry was marvelous. Mitch and team were extremely responsive, had fun design ideas, and helped educate me on the intricacies of jewelry design. I had purchased a diamond separately, but they were able to source and show me another diamond which looked inferior on-paper but was significantly better in-person. Highly, highly, recommended. I've worked with other custom jewelry shops a bit, but none came close to this experience.
Date of experience: July 26, 2018
There is so much to learn and know about diamonds, and your experience is exactly why we think it is so important to see your diamond in person before purchasing it! Our gemstone buyers and designers are experts in their fields, and we want to educate our clients so they can make a confident and informed decision. Dana, thank you for trusting us to help you purchase the perfect diamond and to create a beautiful custom piece!
Customer
1 reviews US
Incredible Online Shopping Experience
I worked both online and over the phone with Green Lake to choose and design a ring. I was so impressed with their responsiveness and astonished with the finished product. Their metal work skills seemed to be above any other jeweler in their price range.
Date of experience: July 29, 2018
We have an incredibly talented team of jewelers and artists at Green Lake, and all of the milgrain, filigree, and engraving work in our shop is still done by hand rather than being cast in place. This allows us to create more delicate work than many jewelers who create pieces in large quantities by machine. We are so glad to hear that you felt confident working through the custom process with our online Design Page tool!
Customer
1 reviews US
Excellent Experience
Mitch was a pleasure to work with from start to finish!
Date of experience: July 29, 2018
Thank you!
Georgia
1 reviews US
Very responsive and helpful.
Very responsive and helpful.
Date of experience: July 30, 2018
Thank you, Georgia!
Sonja and Al Williamson
1 reviews US
We had a duplicate of my husband's…
We had a duplicate of my husband's wedding ring made to replace my wedding ring which was lost in a home burglary many years ago. Green Lake Jewelry did an excellent job of duplication, including the amount of wear on his ring (we have been married over 50 years - wear is inevitable). I also had a different ring sized. We would not hesitate to recommend Green Lake Jewelry. Excellent work, wonderfully helpful and pleasant personnel, reasonable pricing, and done in a timely manner.
Date of experience: August 02, 2018
Thank you, Sonja and Al! It was our pleasure to create a duplicate version of Al's ring for Sonja to wear and enjoy. Our repair jewelers are always available to help when a repair issue or need for resize comes up.
Anna Guy
1 reviews US
One of a kind place
Let me start off by saying that I am not a fan of jewelry stores and stores like jewelry stores. I often feel 'smoozed' and the whole experience feels pressured and the 'niceness' fake. But this was not my experience at Greenlake Jewelry Works! In fact, it was the opposite of everything I just wrote. The rings were beautiful. Crafted by artisans. This store is unique. The rings were unique and beautiful. Next the environment was authentically friendly and professional. My fianancee and I both bought our rings here because of the quality of the rings and the professionalism of both Pia and Amber. We were well cared for as a couple and never felt any pressure to buy. This was not the case at other stores. And the combination of high quality and the beautiful way in which we were treated brought us back. We both highly recommend Greenlake Jewelry Works to anyone! You will not be disappointed.
Date of experience: August 03, 2018
Your experience is what we want for every client who walks through our doors! We love what we do, and being part of your story is so important to us. Working with you to create the perfect custom piece takes time, and having a personal connection with a designer is the best way to bring your ideas to life. Thank you for choosing us to create your rings!
Customer
1 reviews US
Amazing experience!!
We are very grateful to Ashley (our designer) and all the other artists that teamed up to create both our rings. We both love how the rings turned out because they look exactly like how we envisioned them in our heads! Ashley made the design process go so smoothly and we are very thankful for that. We wouldn't have been able to express precisely what we wanted on them without her. She's the best!
Date of experience: August 04, 2018
We are so glad to hear that you love your rings! Sometimes it's hard to figure out what you want, or how to express your personal preferences. Ashley and all of our designers are so happy to bring all your ideas and inspirations together to create the perfect ring! Thank you for sharing your experience!
Sheri
1 reviews US
I am beyond thrilled with the results.
I am beyond thrilled with the results.
Date of experience: August 09, 2018
Thank you, Sheri! We are thrilled that you chose us to create your ring!
Carrie
1 reviews US
Great customer service and follow up…
Great customer service and follow up throughout the whole process. The finished product definitely exceeded my expectations!
Date of experience: August 09, 2018
Carrie, thank you! It's important to us that our clients feel included and kept up-to-date throughout the custom process.
Teresa
1 reviews US
I love my ring
I love my ring. It absolutely exceeded my expectations and working with Ashlyn was wonderful!
Date of experience: August 10, 2018
Thank you, Teresa! We are so glad you had a wonderful experience!
Shawn
1 reviews US
The Filson of Jewelers
I did research on locations to visit, questions to ask, general ring and diamond guidelines so I had a share of knowledge when discussing plans. Every time I walk into the store I have been quickly welcomed. Upon landing on a direction for a ring design the designer was thorough in providing information and allowed me to make a decision without pressure. Going to Green Lake to shop and/or design a ring is like shopping at Filson. While the product costs slightly more than general market retailers in malls and shopping centers, you will receive an experience and product that will last a lifetime, be high quality, and have outstanding customer service.
Date of experience: August 11, 2018
Each of our clients come in with different degree of knowledge about fine jewelry. We see it as our responsibility to not only educate our clients, but to help them make the best decisions possible based on their taste and budget. We give our clients the ability to create something truly personal, and their custom piece is carefully created by our talented jewelers. Choosing a mass-produced, machine-made ring from a case might bring down the price slightly, but the quality and experience we strive to give our clients is one-of-a-kind. Thank you, Shawn, for sharing your experience with us!
Andrew
1 reviews US
Excellent customer service
Excellent customer service. Amazing experience overall!
Date of experience: August 14, 2018
Thank you, Andrew!
M.
1 reviews US
Overly satisfied.
We had a wonderful experience with Kathy and the rest of the GLJ artists in designing a simply, yet stunning, anniversary ring. We'll be back and have already recommended them to several friends.
Date of experience: August 21, 2018
Thank you so much, M! It was our pleasure to help you create your stunning new anniversary ring. Thank you for sharing your wonderful experience with friends!
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About
Green Lake Jewelry Works is America’s leading custom jewelry store, where artists design and create hundreds of tailor made pieces every month right here in the Seattle studio. We specialize in unique engagement rings, custom wedding bands, and other one of a kind jewelry. In 2012, Green Lake was named the ‘Coolest Store in America’ by INSTORE magazine