Reviews 4.4
760 total
Customer
1 reviews US
Overall happy with the service
Everything was awesome, the only gripe, maybe its just me, is that i didn't feel as guided as id like it was just kinda if i had an idea they would say ok and it would happen and that is great, but i felt it was kind of lacking the professional feedback or design critique. you are designing something that could get very expensive very quick and a little feedback to make sure its perfect is always nice since it isn't exactly returnable.
Date of experience: April 05, 2018
Tracy
1 reviews US
Don’t think twice about going on a journey with Green Lake Jewelry!
My experience with Green Lake Jewelry was outstanding! From my initial phone call to the last message to my consultant, the customer service was superb. My consultant, Ashlen, answered all my questions in a timely manner. Sometimes almost immediately. She is an asset to Green Lake Jewelry. I wanted to make an additional changed to my ring when it was already in production and there was no problems with doing that. The entire process was exciting. Thank you to all of you, most of all, Ashlen for an outstanding experience.
Date of experience: April 05, 2018
Kerry
1 reviews US
Family ring reset
I worked with designer Ashley to have the diamond solitare ring that had belonged to my mother reset in a new band. When I gave her a sense of the style I was thinking about, she showed me options and helped me arrive at the setting I chose. I appreciated that she sent me photos of a wax model setting with my diamond to help me visualize how the ring would look when finished. The Northgate location is a very unique space, very inviting and artfully designed, and I'm sure a great place for the artists and everyone who works there. I truly had a great experience at Green Lake Jewelry Works, they are professional, talented and expressed care that I was fully happy with my ring that turned out beautifully! I love that they sent me a photo gallery of the design steps of my ring from start to finish. I highly recommend to anyone who desires a personalized experience with their jewelry design/purchases a trip to Green Lake Jewelry Works.
Date of experience: April 10, 2018
Tom
1 reviews US
Excellent experience from beginning to…
Excellent experience from beginning to end. Everyone in the store as well as the designer I worked with through their website was fantastic and extremely responsive. Would absolutely use them again in the future.
Date of experience: April 10, 2018
Customer
1 reviews US
Great experience even with some unusual…
Great experience even with some unusual requests!
Date of experience: April 12, 2018
Jennifer
1 reviews US
Beautiful rings!
Sophia and the rest of the crew at GLJW did a phenomenal job on our rings. Sophia worked with my fiance to design my PERFECT engagement ring, and then again with me to design our wedding bands. She was so patient with helping me decide exactly what I wanted, and went above and beyond to make me comfortable with the design process. There is no denying the end result - these rings are fabulous! My fiance and I are both so happy with them. I've had my engagement ring for about three months now and I still catch myself starting at it! I cannot wait to wear the matching band! Thank you so much, GLJW!
Date of experience: April 16, 2018
Kelly
1 reviews US
Unique engagement ring and wedding band
Jamie P was so wonderful to work with! After months of searching elsewhere she was able to help me create a wedding band and engagement ring set that perfectly fit what I wanted! I would definitely recommend to others.
Date of experience: April 18, 2018
Customer
1 reviews US
Sophia was wonderful to work with!
Sophia was wonderful to work with! She not only brought to life the vision we had in mind, but also made recommendations that we wouldn't have thought of ourselves and fell in love with. We are SO happy with the ring.
Date of experience: April 23, 2018
Robin Hudson
1 reviews US
Diamond & Ruby Engagement Ring
When we met with Kathy at Green Lake Jewelry Works we had a lot of the details already figured out. We liked a few of the styles we had seen on the Green Lake Jewelry Works website but we wanted something pretty specific and for us. We knew what we liked and we knew what we didn't like. Kathy was very good at helping us determine what would work, and what probably wasn't a good idea. During this process Kathy made very good recommendations to us to make it even better. With Kathy's help we were able to come up with a ring that was what we envisioned. We created a platinum engagement ring with a low set center diamond. The ring has a combination of diamonds and rubies (our birth stones) on the sides with milgrain and diamonds in the gallery bar to give the ring a nice accent and make it really stand out. We love the custom engagement ring and would recommend Green Lake Jewelry Works to anyone looking for a custom ring or a ring that is in stock.
Date of experience: April 25, 2018
Rob & Kris Holeman
1 reviews US
Sophia was our designer
Sophia was our designer and she was always very helpful and always answered our questions and helped make important decisions on the design of my engagement ring, wedding bands and my fiancés wedding band. High quality, beautiful unique pieces that will be cherished for a lifetime.
Date of experience: April 25, 2018
Cheryl M
1 reviews US
Fantastic!!
I don't have adequate words for how fantastic our experience with Green Lake Jewelry Works was! Ashlen was wonderful! She was extremely helpful, friendly, professional and knowledgeable. She was truly interested in making sure I got exactly what I wanted. Henry did beautiful and meticulous work and got my rings just right. I could not be more satisfied or happy! I will be having them make more custom jewelry for me. I wholeheartedly recommend Green Lake Jewelry Works for any and all jewelry needs!
Date of experience: April 27, 2018
Ann Merrihew
1 reviews US
I am going to be a repeat customer!
Rebecca at Green Lake Jewelry was fantastic, and I am considering creating another custom ring based on my experience. She was thoughtful, attentive, made great suggestions, supported the creative process and added value all along the way. I recommend her 100%. I love the fact that these are artisans, and the overall vibe there is so professional, and creative.
Date of experience: April 28, 2018
Customer
1 reviews AU
Experts at work. True craftsmen.
They were great throughout the process. Efficient in communications. Dealt easily with requests. And when it came time to start, they were quick to bring it to life through hand creating the design.
Date of experience: April 28, 2018
Nick
1 reviews US
Highly Recommended
I initially went to Green Lake Jewelry for a custom engagement ring. The designer worked with my on my price range and some examples of the style I was going for. My fiancee absolutely loves her ring!! Needless to say we went with them for the wedding rings (which turned out awesome) and for ring resizing, old jewelry fixing, etc... Our designer, Chelsea, was fantastic and her help in the design stage was awesome. I highly recommend going with GLJ, they are great to work with!
Date of experience: April 30, 2018
Elaine Amato
1 reviews US
Fantastic
Fantastic experience from start to finish and absolutely thrilled with my finished ring. Thank you.
Date of experience: May 02, 2018
Customer
1 reviews US
Love Green Lake Jewelry
Ashley was a great resource! She knew everything about their stones, designs, and countless options. Patient and understanding as our thinking evolved.
Date of experience: May 08, 2018
Customer
1 reviews US
I worked with Mitch
I worked with Mitch. He was very nice, professional and instantly saw the vision I had. I would definitely recommend Green Lake Jewelry.
Date of experience: May 11, 2018
Larry and Kathy Coyle
1 reviews US
Very happy with my ring and pendant
Ashlen was a joy to work with. She helped create a beautiful wedding set with the diamonds from my ring of 20 years that had been damaged. It was our 50th wedding anniversary this year so I had also taken my original diamond ring in and Ashlen suggested that it would make a beautiful pendant. And it does. We will recommend Ashlen and Green Lake Jewelry Works to our family and friends.
Date of experience: May 14, 2018
Tom Olson
1 reviews US
i rate them 10 stars!!
i rate them 10 stars!!! I cannot tell you how happy I am with not only the service Sophia and her team provided, but the quality is 2nd to NO ONE. From first contact with Green Lakes, they made me feel like I was the most important client in the world, communication was top notch, paying online was secure and the final product was an answer of YES!!! tears were shed at the site of the ring my fiancé always wanted. A very heart felt thank you to the entire team at Green Lakes. Next up are the wedding bands. Look out Sophia, here we come. Tom Olson-
Date of experience: May 15, 2018
Vince T & Cassie S
1 reviews US
Like a Dream
Wonderful, easy, and smooth experience from start to finish! Great at listening to your needs/goals; very responsive to questions and concerns. Super satisfied with our custom engagement ring!
Date of experience: May 16, 2018
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About
Green Lake Jewelry Works is America’s leading custom jewelry store, where artists design and create hundreds of tailor made pieces every month right here in the Seattle studio. We specialize in unique engagement rings, custom wedding bands, and other one of a kind jewelry. In 2012, Green Lake was named the ‘Coolest Store in America’ by INSTORE magazine