Reviews 4.4
760 total
Lillian Armstrong
1 reviews US
No com[plaints at all and great…
No com[plaints at all and great customer service as well. Love all the items we purchased here.
Date of experience: May 26, 2023
Gabriel Perez
1 reviews US
Great prices
Only place I get my jewelry
Date of experience: May 29, 2023
Mollee
1 reviews US
#1 option for custom jewelry in Seattle!
We contacted Green Lake Jewelry to make a custom engagement ring with stones from a few family heirlooms. At every step along the way Sophie was informative and patient, and gave us realistic expectations for the process. The finished product is jaw dropping and perfect! I learned a lot during the process, and never felt pressured or steered to make a decision—the ring is exactly what I wanted, each little detail is perfect.
Date of experience: May 26, 2023
Thank you so much for your review, Mollee! Not only are we so happy to hear that your finished ring is perfect, but we also love that you walked away from the process with more knowledge about the custom and jewelry process. Re-using family heirlooms is one of our favorite things and we couldn't be more jazzed that you're able to continue to wear these special stones in a new piece perfect for you.
Mariella
1 reviews GR
Not a first time buyer
Not a first time buyer, they are great!
Date of experience: May 27, 2023
HUDSON AVISA
1 reviews KE
Had a great experience with this…
Had a great experience with this dealer. Absolutely fantastic. Genuine quality and excellent authenticity💯
Date of experience: June 06, 2023
Marisa
1 reviews US
Excellent custom ring redesign
My husband and I recently worked with Green Lake Jewelry Works to update my engagement band and setting with the existing stone. Our experience from start to finish was absolutely wonderful. Our designer, Ellen, was super attentive to detail and was able to work within our desired parameters and budget resulting in a gorgeous updated ring just in time for our one-year wedding anniversary. We experienced great communication throughout the process - from a zoom consultation meeting, using the online portal to communicate updates, and booking appointments to see the wax mold and picking up the ring. Everyone we interacted with was professional and kind. Top notch work by the design and jeweler team. We will work with Green Lake Jewelry Works again in the future.
Date of experience: May 30, 2023
Thank you so much for your review, Marisa! We are so happy to hear you had a wonderful experience and can't wait for the next piece of jewelry we get to work with you to bring to life :) We love to hear that the communication throughout the steps of this multi-part process were smooth and well explained. We will be sure to pass long your kind words to Ellen! Thank you again and happy 1-year anniversary!
Patty
1 reviews US
Erich was fabulous
Erich was fabulous and designed a wonderful engagement ring.
Date of experience: June 03, 2023
Thanks so much for your review, Patty! We are so glad that Erich was able to help bring your beautiful engagement ring to life!
SydnKev
1 reviews US
We worked with Erich
We worked with Erich. He was friendly, knowledgeable and a real gentleman.
Date of experience: April 24, 2023
That's so wonderful to hear! Thank you for your review. We will be sure to pass along your kind words to Erich ❤️
Kim
1 reviews US
Sophia was amazing
Sophia was amazing. She listened and made my dream come true! Wonderful experience and the ring is absolutely gorgeous!
Date of experience: June 05, 2023
Amazing! Thanks so much for your review, Kim! We are beyond happy to hear that Sophia helped bring your dream ring to reality! We will be sure to pass along your kind words to Sophia!
Kemani
1 reviews JM
I just wanted to say this is the best…
I just wanted to say this is the best customer service I've received in years and my wife really love the diamond earrings I got for her birthday .
Date of experience: June 01, 2023
Rob
1 reviews US
Sophia made the process of designing a…
Sophia made the process of designing a bracelet for my wife's 40th birthday enjoyable, efficient, and easy. My wife loves the finished product, and I was impressed how Sophia was able to incorporate my ideas into the design and production. Great experience -- will work with you all at Green Lake Jewelry again.
Date of experience: June 07, 2023
Thank you so much, Rob! We look forward to the future creations we will make together :) We are so happy to hear that your wife loves her bracelet! As a custom jeweler, we love to hear nothing more than that we were able to incorporate your ideas into a finished product. We are so glad that Sophia was able to accomplish that for you. We will pass along your kind words to her!
AC
1 reviews US
Custom Memorial Rings
Green Lake Jewelry has made two of my custom memorial ring. Each interaction has been beyond wonderful -- whether it be with the designer, the jeweler or even the staff at the Northgate shop. Everyone is attentive to my needs and my vision and despite working on a budget, they are always open to customizing it to fit my dream of these memorial rings. Although I hope to never need another memorial ring, I will definitely be recommending GLJW to everyone I know that is looking to make a beautiful custom piece. Thank you so much GLJW!
Date of experience: June 13, 2023
Annie, we are greatly honored to have had the opportunity to create not just one, but two custom memorial rings for you. Our team of designers, jewelers, and staff genuinely appreciates your recognition of their attentiveness, dedication, and ability to bring your vision to life. We understand the significance and sensitivity surrounding memorial pieces, and we always strive to create something that reflects your unique dreams and cherished memories. Thank you so much for taking the time to share your heartfelt review of your experience with us. Your kind words truly warmed our hearts and reaffirmed our commitment to providing exceptional custom jewelry and outstanding customer service.
Jake
1 reviews US
High recommendation to work with Ben Marchant!
We worked with Ben Marchant and I’m sure glad we did. The experience was smooth and Ben was very professional and knowledgeable in providing guidance on our custom ring designs. Ben and Green Lake Jewelers has earned our trust and will be highly recommended.
Date of experience: June 13, 2023
Thank you for sharing your wonderful review of your experience working with Ben, Jake! We greatly appreciate your kind words and are delighted to hear that Ben's professionalism and expertise played a significant role in making your experience smooth and enjoyable. Our team takes pride in providing knowledgeable guidance to bring your unique ring designs to life. Ben's dedication to understanding your vision and translating it into a beautiful piece truly exemplifies the values we uphold at Green Lake Jewelry.
Sylvia John
1 reviews US
SUPERB EXPERIENCE
Absolutely superb experience with Green Lake Jewelry Bellevue. In particular Brooke who was absolutely phenomenal. Throughly professional, courteous, friendly and knowledgeable. Great with constant communication and made this engagement ring buying experience one I will never forget. Thank you
Date of experience: June 14, 2023
Thank you, Sylvia, for sharing your absolutely superb experience at our Bellevue shop! We are thrilled to hear that your engagement ring buying journey was unforgettable, and we sincerely appreciate your kind words. We are overjoyed to have provided you with phenomenal service. Brooke's professionalism, courtesy, friendliness, and extensive knowledge are qualities we value greatly in our team members. We are delighted that she was able to guide you through the process with constant communication, ensuring that every step was seamless and memorable.
Elizabeth Grimm
1 reviews US
Beautiful jewelery and excellent quality
Jewelery is beautiful & so sparkly. It arrived quickly & nicely packed. I would like to order again.
Date of experience: June 08, 2023
John Casey
1 reviews US
Trust them and be amazed
Ellen and her team at Green Lake designed and fabricated a custom 18k yellow gold and diamond necklace which is perfection. The photos don't do it justice. The elegant scale and dimension of the piece is a work of art. Trust them and be amazed.
Date of experience: June 25, 2023
John, thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that you are delighted with your necklace. Your kind words truly mean a lot to us. We strive to create exceptional pieces that not only meet our clients' expectations but exceed them. It's fantastic to know that the necklace surpassed what the photos conveyed :) It's customers like you who inspire us to continue creating beautiful, unique pieces of wearable art. Thanks again!
Haja Khan
1 reviews IN
5000.Doller in gold Purchaising India
5000.Doller in gold Purchaising India
Date of experience: July 03, 2023
SKS
1 reviews US
Great customer service
Great customer service, easy to communicate with the designers. Beautiful jewelry.
Date of experience: June 26, 2023
Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your kind words and feedback. Providing excellent customer service is one of our top priorities, and we're delighted to hear that you found our team to be helpful and easy to communicate with. We believe that clear and open communication is key to ensuring that we understand and meet your jewelry needs. Moreover, we're thrilled to know that you find our jewelry beautiful. We take great pride in our craftsmanship and design, striving to create pieces that not only captivate but also reflect the individuality and style of our customers. Thank you again, we truly value your support and trust in our brand!
Patrick
1 reviews US
Amazing people, incredible work!
We have been absolutely blown away by the quality of the people and product from Green Lake. I can’t wait to keep coming back to them for all the future anniversary gifts!
Date of experience: July 01, 2023
Thank you so much for your wonderful review, Patrick! We are thrilled to hear that you had an amazing experience with us and your kind words truly mean so much. We are honored to be a part of your special moments and anniversary celebrations in the future. We look forward to creating memorable and beautiful pieces with you to cherish for years to come 😊 Thanks again for your trust and support.
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About
Green Lake Jewelry Works is America’s leading custom jewelry store, where artists design and create hundreds of tailor made pieces every month right here in the Seattle studio. We specialize in unique engagement rings, custom wedding bands, and other one of a kind jewelry. In 2012, Green Lake was named the ‘Coolest Store in America’ by INSTORE magazine