Reviews 4.2
83 total
Felton Scott
1 reviews US
Nellie was my representative and was…
Nellie was my representative and was very pleasant. She called the manufacture to confirm dimensions and called me back so I could place the order. The transaction was effortless. I'll be ordering more furniture in the coming weeks.
Date of experience: January 16, 2024
Dear Felton, Thank you so much for taking the time to share your positive experience with Grayson Luxury! We're thrilled to hear that Nellie provided you with exceptional service and made your furniture shopping experience effortless. Our team at Grayson Luxury takes great pride in ensuring that every customer receives personalized attention and assistance throughout their purchase journey. We understand the importance of accurate information, and we're glad to hear that Nellie went above and beyond by confirming the dimensions with the manufacturer on your behalf. Your satisfaction is our top priority, and we're delighted to know that you plan on ordering more furniture from us in the coming weeks. Rest assured, we'll be here to assist you every step of the way to make sure you find the perfect pieces for your home. Once again, thank you for choosing Grayson Luxury for your furniture needs. We look forward to serving you again soon! Warm regards, Customer Service Team Grayson Luxury
Anh Tuan Nghiem
1 reviews US
Allie is very helpful
Allie is very helpful
Date of experience: February 22, 2024
Dear Anh, Thank you for your feedback! We're thrilled to hear that Allie provided you with helpful assistance. Providing excellent customer service is a top priority for us, and we're glad that Allie was able to assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Grayson Luxury. We appreciate your business and look forward to serving you again. Best regards, The Grayson Luxury Team
Dominique
1 reviews US
Responsive
Had to contact the company to find out the estimated delivery date. Received an email with all of the info that I needed.
Date of experience: February 27, 2024
Dear Dominique, Thank you for your feedback! We're glad to hear that you found our team to be responsive when you reached out to inquire about the estimated delivery date. Ensuring clear communication and providing the information you need is important to us, and we're pleased that we could promptly provide you with all the necessary details via email. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Grayson Living. We appreciate your business and look forward to serving you again. Best regards, The Grayson Luxury Team
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