Reviews 4.2
83 total
Karen
1 reviews US
Excellent service and pricing on…
Excellent service and pricing on quality products.
Date of experience: January 20, 2022
Kimmy Hunkle
1 reviews US
Teresa helped me with my order
Teresa helped me with my order, she was awesome.
Date of experience: January 21, 2022
George Howard
1 reviews US
Grayson Luxury Support is Great!
Grayson Luxury offered an executive desk I had wanted to purchase for a price lower than others. However, I needed an inside home delivery through a narrow door. Michelle in Support took care of all the details and made the arrangements. Her help and professionalim are greatly appreciated. Sincerely, George
Date of experience: January 21, 2022
Matthew S DiGregory
1 reviews US
Fast shipping
Fast shipping, free shipping, great price for our furniture
Date of experience: January 26, 2022
Kajol Patel
1 reviews US
HORRIBLE SERVICE & DECEPTIVE COMPANY
I received a cocktail table that is unfinished. I have not heard from the company as of yet. They are not responding to emails. They admitted the cocktail table is unfinished yet they are not fixing the issue. The top of the table in the photos shows that there is a glass top and leather material on the top part however, the table that was sent is unfinished and contains black fabric.
Date of experience: February 01, 2022
Oscar Holland
1 reviews GB
Good furniture
Good furniture. I have visited their showroom and I seem to want all of the items.
Date of experience: February 21, 2022
Diane Richburg
1 reviews US
Worth The Wait!!!
I ordered a Vanity Set which will need to be custom made. It will take up to 6 months but it is worth the wait.
Date of experience: March 08, 2022
customer
1 reviews US
High quality and price was excellent
High quality and price was excellent. Thank you.
Date of experience: March 15, 2022
William Simeone
1 reviews US
Very easy to make purchase
Very easy to make purchase. Thank you!
Date of experience: May 22, 2022
Pamela Barthold
1 reviews US
chat room so helpful
I received an email with a price decrease that didnt show up in the cart and the chat room corrected it immediately so i could purchase the stunningly beautiful sconce for my client!
Date of experience: May 24, 2022
Kenne O
1 reviews US
Great customer service
Great customer service. I find this company to be very invested in customer satisfaction. Every time I have made a purchase the process has been seamless.
Date of experience: June 08, 2022
Andrea
1 reviews AU
Grayson’s Luxury furniture and lighting store
Awesome customer service and beautiful products!
Date of experience: June 08, 2022
Diego Gonzalez
1 reviews KH
good quality and great customer service
good quality and great customer service
Date of experience: June 16, 2022
Joni
1 reviews US
Honest Merchant
They are dependable, gives you the tracking #. fast ship and honest Merchant..that's inportant
Date of experience: July 07, 2022
Kirsten Snowden
1 reviews US
Better deal online than from sales associate.
I ordered a table online and then got an email stating it was out of stock. The sales associate offered some alternatives. I explained the dimensions I was looking for and she said they had nothing else to offer. I found an alternative on my own and she quoted me the full retail price despite a current sale that this item was eligible for. I explained that it should be discounted but she needed to doublecheck before getting back to me. Meanwhile, weeks had passed since my initial out-of-stock purchase and I still didn’t have my credit card refunded for over $2K! I was finally told that she would give me the sale price plus shipping on the replacement table. I declined to proceed as I didn’t feel comfortable with a second transaction before I had received a refund on my first purchase. The next day I received my refund and went back to look at the same table. Now it was priced even lower than she had quoted me with the sale. Seems like their sales associates are playing games.
Date of experience: July 08, 2022
Diane
1 reviews US
Gorgeous round table
Ordered the gorgeous round table. Michelle was very helpful. Wish delivery was much sooner than October, however I hope it won't be longer. Appreciated the courtesy and pleasant customer service. Can't wait to get it.
Date of experience: July 19, 2022
Anoosh Dicanchian
1 reviews US
It’s beautiful store and lovely…
It’s beautiful store and lovely assistant
Date of experience: July 28, 2022
Marie M
1 reviews US
General Review
All of my questions were answered fully in the chat feature. The website is clear with all necessary information. Beautiful items for the home.
Date of experience: September 02, 2022
May Zawaideh
1 reviews US
This is my second furniture purchase…
This is my second furniture purchase from Grayson. I love my shopping experience. My e mails are returned promptly, their prices are very competitive and service is excellent. Ready to shop for more .
Date of experience: September 08, 2022
Val
1 reviews US
So far I have only ordered
So far I have only ordered. Everything went smoothly. The site was easy to navigate.
Date of experience: September 11, 2022
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