Reviews 4.5
413 total
Marie
1 reviews US
Great company!
We had an involved loan and Jason and Theresa were really great to deal with. If we refinance at a later date, I'll be sure to call AZ Home Loans.
Date of experience: August 01, 2019
Thank you Marie for your review! Jason and Theresa enjoyed working with you also. We're glad you chose us and we'll continue to provide great service, no fees and low rates.
Ivy
1 reviews US
Great customer service and great overall service.
Great customer service. 10/10. Collette and Shamarie were both super great and made my first home buying process a lot easier. They answered all my questions and didn’t get annoyed when I asked them silly questions.
Date of experience: August 02, 2019
Thank you Ivy for your kind words! We hope you enjoy your new first home and look forward to working with you again in the future. Thank you for choosing us and being a valued client.
Kazam
1 reviews US
Az home loans ...Hello world 😘 I'm happy to b client…
Hello world 😘 I'm happy to b client wit AZ Home Lones this is my 2nd time I did business wit them with in 14 months well u can tell in 14months doing 2 business deals it means its worth and it is trustworthy and some time thy may ask you for bit more info that is not so bad I'm just being honest why I said that cuz they want to make sure they get you best deal according to your info n thy will try to get u what is best for you ofcourse it business for them to. but I bet they will help you till the end and thy will try fast as possible to close hey u all fyi I dont work for them or have anything personal wit them so this is actual customers review kazam thank you az home loans u first ....✌
Date of experience: August 02, 2019
Thank you Kazam for your review! We love when valued clients are pleased and return to us for their loans and refinances. We always hope to exceed expectations and we're happy that you were able to achieve what you needed.
Rawn McFadden
1 reviews US
Easy and speedy process
Easy and speedy process
Date of experience: August 02, 2019
Thank you Rawn for your review! We're glad you had a great quick process with us and we look forward to helping you again in the future!
customer
1 reviews US
My home mortgage refinance experience
Sade and Marcilla were great to work with. The only issues I encountered were: 1. The rate was not locked and the cost went up overnight. I had to pay an $800 premium for the money when we finally did lock. It wasn’t too painful as Sade rolled it into the loan balance. 2. Marcilla kept me on top of all the paperwork. Since everything but the closing was done over the Internet, it was very convenient for me. I’m a software engineer; other people not as tech savvy may not like how it was done. 3. Your closer Joe was professional and efficient; I was done in less than 1 hour. 4. The only snag in the closing is that Marcilla had asked me to bring one amount and the initial closing document had a different number; the issue was fixed on the fly 🙂 5. The closing was on July 26. I checked my PennyMac online portal on the 29th, I saw that they were still planning on auto-drafting my checking account on 8/1. I called them and the rep wasn’t sure they could stop it (only time will tell). I’m recommending that if the closing is near the end of the month that you or the client needs to contact the loan servicer immediately after the closing to stop ACH. Thank you for your wonderful service! Jon “Jack” Reyes
Date of experience: August 03, 2019
Thank you Jon for your review! We sincerely appreciate the feedback as form the information we receive, we're able to evolve our processes. Thank you for choosing us and for being a valued client and we look forward to assisting you again in the future!
Sam
1 reviews US
AZ Home Loans did a great job on my…
AZ Home Loans did a great job on my refinance of my home loan. They kept me up to date on the progress of the loan throughout the whole thing. They did a great job over all and I have already referred my buyers to them!
Date of experience: August 03, 2019
Thank you Sam for your review and kind words. We enjoyed working with you on your refinance also and are happy you are pleased with your experience with us. We always hope to exceed expectations and appreciate your referrals. Thank you for choosing us and for being a valued client.
customer
1 reviews US
Great company and staff in our…
Great company and staff in our experience of having our loan refinanced. Process was smooth, professional, and courteous. Thank you Jason and Theresa!
Date of experience: August 16, 2019
Thank you for your review! We're glad you had an efficient and smooth refinance with us. We always hope to exceed expectations. Thank you for choosing us and for being a valued client.
Micah S.
1 reviews US
The Go To Lender
I was very impressed with AZ home loans. From the beginning Jordan made this process extremely easy and enjoyable for my wife and I. I would Highly recommend working with them for any loan needs.
Date of experience: August 16, 2019
Thank you Micah for your kind words! Jordan and our team are motivated to be thorough, efficient and to find the best rates because it's what makes us stand out from other lenders and we always appreciate when someone notices. It was our pleasure working with you and look forward to helping you in the future.
Vicki
1 reviews US
The best customer service!
Absolutely the easiest purchase ever. Marcia Maes and Erila Lorti worked tirelessly to get my loan closed in 21 days....amazing!
Date of experience: August 17, 2019
Thank you Vicki for your review! We're glad you had a quick and easy process with Erika and Marcia, and we look forward to helping you again in the future!
customer
1 reviews US
AZ Home Loans was great to work with
AZ Home Loans was great to work with. They were always willing to answer my questions and reach out to make sure I had what I needed.
Date of experience: August 26, 2019
Thank you for your review! We're happy you are pleased with our customer service, and we look forward to working with you again in the future!
customer
1 reviews US
Highly recommend!
Great experience! Greg and Shamarie went above and beyond! I have bought 2 previous homes and my loan aquisition experience with those was not great. I shopped for a loan this time and azhomeloans was the best! Everything was honest, upfront and explained to me. They spent time and were quick to answer my questions. They also helped me through the stress of a home purchase. They actually cared about my home purchase and me. It was nice to be treated like you matter!!!!!! THANKS AND VERY GRATEFUL Missy
Date of experience: August 27, 2019
Thank you so much for your kind words! Our team thoroughly enjoyed working with you , and we're thrilled you're in your new home. Thank you for choosing us and we look forward to helping you again in the future!
customer
1 reviews MY
Highly Recommend.
I have refinanced a few times in my life and I have never experienced a more flawless process. I would highly recommend AZ Home Loans to anyone. I cannot identify a single area of improvement. I’m still amazed how quickly they were able to complete everything.
Date of experience: August 27, 2019
Thank you for your review and recommendation! We're glad you chose us and we'll continue to provide great service, no fees and low rates. Thank you for choosing us and for being a valued client!
Lisa Parsons
1 reviews US
Easy and painless Refi!
Jordan and his team are fabulous to work with. They made our refi- cash out easy, paid free and super quick! Have referred multiple clients to them and they have done multiple loans for me personally :)
Date of experience: August 28, 2019
Thank you for your review Lisa! Jordan and our team are motivated to provide a smooth and efficient process for all of our clients, and we sincerely appreciate your referrals. Thank you for being a valued client and we look forward to being of service to you again in the future!
Allen Wolford
1 reviews US
Unable to assist us
Unable to assist us. Took 2 weeks to process application, knowing our situation & nothing happen. They along with their lender wanted us to basically break the law to obtain the loan. A pure waste of time.
Date of experience: August 29, 2019
We apologize for any misunderstanding. We take our credibility very seriously and would never suggest anyone do anything illegal to obtain a loan. We offer suggestions but depending on the circumstances, they may not be an available option. We adhere to all regulations and guidelines, and we apologize for any misinterpretation to ever put you or anyone else in jeopardy.
Rob
1 reviews US
Great experience
Great experience - two big thumbs up
Date of experience: September 05, 2019
Thanks Rob for your review! We always appreciate when our clients are pleased. We look forward to working with you in the future!
L. Florey
1 reviews US
Excellent service and support
Excellent service! I cannot say enough how easy and well managed our home buying experience was. I would highly recommend their service to home buyers in the Phoenix area!
Date of experience: September 05, 2019
Thank you for your review and recommendation! We're glad you had a quick and easy process with us and we look forward to helping you again in the future!
Val S.
1 reviews US
Great Staff
Great Staff, Friendly and Kind!!!
Date of experience: September 06, 2019
Thanks Val for your review! We enjoyed working with you and are pleased you enjoyed your experience with us.
Mike A
1 reviews US
I just purchased a home in Mesa and had…
I just purchased a home in Mesa and had a great experience using AZ Home Loans. Ethan and Marcia were extremely helpful and displayed great patience with my various inquiries. They were very responsive and available at any time and any day including weekends to answer any questions or concerns. I received updates regularly on the status of the loan and the closing. I would highly recommend using AZ Home Loans for your mortgage needs.
Date of experience: September 06, 2019
Thank you Mike for your review and recommendation! Our team enjoyed working with you. Thank you for choosing us and for being a valued client. We look forward to working again with you in the future!
customer S & A D
1 reviews US
Az Home Loans worked hard to get us the…
Az Home Loans worked hard to get us the right loan with the right payment. They were able to help decrease fees to make this a better experience than dealing with the traditional "bank loans" Thanks guys will use you again if needed!!!
Date of experience: September 07, 2019
Thank you for your review! We're glad you chose us and we'll continue to provide great service, no fees and low rates. Thank you for being a valued client and we look forward to assisting you with any future needs.
Simi
1 reviews US
Super easy and quick
Super easy and quick! Jeff and his team were wonderful in making the refinance process painless and efficient! Definitely will be recommending them around!
Date of experience: September 18, 2019
Thank you Simi for your review and recommendation! Jeff enjoyed working with you on your refinance and we're super pleased that you're happy with your experience with us. Thank you for being a valued client and we look forward to working again with you in the future.
Contact
About
Since the year 2000, we’ve enjoyed the opportunity to help thousands of Americans achieve the dream of homeownership and financial peace of mind through our fast and simple loan process. We chose to go into business to help people by educating them through one of life’s most challenging processes and saving them REAL money. In a day and age where buying or refinancing a home have become increasingly impersonal, we choose to bring a personal touch back to the industry by building a team that prioritizes the client experience. At Evolve Home Loans, we will continue to focus on helping others with our core values in all that we do, it’s what got us AND keeps us passionate about the mortgage business.