Reviews 4.3
1,126 total
GREY ghost
1 reviews US
WD Hard Drive, Great Product
This drive works well in my HP laptop. The service from Drive Solutions was prompt. I will continue ordering parts from this company. I am very satisfied with this product.
Date of experience: June 29, 2014
Matthew Marko
1 reviews US
Exactly what I needed
A useful website with all of the different hard drive options available for my specific computer. Package came quickly with no delays. Shipping seemed a little high for a tiny HDD; the shipping price could be improved. I'd accept a slower and cheaper shipping option if it were available.
Date of experience: June 30, 2014
Williams
1 reviews US
good support
Bought a laptop hard drive and laptop power adapter. Laptop power adapter was shipped with incorrect tip. Hard drive was fine and cheaper than ordering it from HP. Order online was processed incorrectly for laptop adapter. Called support and they shipped me the correct tip at no charge. The only thing that I really don't like is the fact that replacement parts are cross-reference with other suppliers. Although that makes it easy to complete orders, I am not a big fan of using parts from other manufacturers. If they work, that is great, but if they do not then you have to plat return games until you get it right. A good example was shipping the wrong tip for an HP computer because a toshiba adapter was shipped with a toshiba tip.
Date of experience: June 30, 2014
Baxter
1 reviews US
Waiting for a answer on my order
Wrote a order on the 20th and have no confirmation of shipment or any other information. Asked for information a couple of hours ago and nothing so far.
Date of experience: June 30, 2014
Lowe
1 reviews US
Product works fine but shipping was very slow.
I ordered a replacement hard drive for my laptop as the original one was damaged. Received the drive, installed it and reinstalled software. Everything seems to be working perfect. My one and only issue is that when it came to the shipping selection. There was no info as to where this product was being from, at least not that I could see, so I chose the cheapest method (FedEx Ground). After FedEx picked up the package and sent me a tracking number I was able to see the item was being shipped from CA and would take a full week to get to me in NY. Had I known where the product was being shipped from I would have chosen Priority Mail for a couple extra dollars.
Date of experience: July 01, 2014
Rocketman
1 reviews US
Exactly what I needed!
The hard drive for my laptop fit perfect, the E-Z Up 3 made the file transfer and operating system transfer so easy. I highly recommend if you are replacing a laptop hard drive you purchase the E-Z Up 3 USB device, I didn't believe it at first but it was worth the gamble, and it paid off, saved time, money and a lot of manual file transfers to an external device then back to the new hard drive, also saved time from having to install the Operating system all over again, with updates, and all program software, etc. Drive Solutions cross match for the hard drive upgrade by laptop models, made the usual unsure choice of hard drive compatibility simple. I will be coming back to Drive Solutions for all my upgrade needs!
Date of experience: July 02, 2014
George R. Urquhart
1 reviews US
There are only two words to describe this company and the parts they sell, Excellent and Perfect.
The web site is very clear and easy to understand. The service was VERY fast. I will be using this company again for parts, and I highly recommend this company.
Date of experience: July 07, 2014
Jordan
1 reviews US
Good service overall, however, lost track of one order over 4th of July holiday
Good service overall but hard to reach over the phone and did not receive a return email in 48 hours. Customer support reachability needs some attention.
Date of experience: July 11, 2014
Cooper
1 reviews US
Only on line orders?
Called several times to place a phone order but got a recording. I did manage to order online though. I believe you tried billing my Ralph (bro) twice for this order? (He paid with his CC not I.) The parts worked OK.
Date of experience: July 12, 2014
george young
1 reviews US
very good ive got thing off you be i ia very happy with your service thank
hi buddy you service was very good hope to do biss with you agan thank you george young
Date of experience: July 14, 2014
Cliff Lowe
1 reviews US
Great job and good price.
I had a hard time finding the part I needed elsewhere for a decent price. I found it right away on your website. Shipping was quick and on time. Had a great experience and the part works perfectly.
Date of experience: July 22, 2014
Kyle
1 reviews US
WOW!!!!
I called in a total panic..... within 24 hours, I had a drive, a solution and no lost data!!! awesome!!!
Date of experience: July 23, 2014
Jason
1 reviews US
My Hard Drive has been Revived!
I went to Best Buy and purchased the wrong external hard drive enclosure, in fact they don't carry the type I needed. I went online, performed Google search, and Drive Solutions.com had what I needed. I called sales, they helped me locate the unit I needed and sent an email link. (I was in the car driving.) Went online purchased the unit, it showed up on time and in perfect condition. Installed my hard drive and it works perfectly. I would definitely consider ordering from them again.
Date of experience: July 24, 2014
Alexander
1 reviews US
Right drive at right price
They had lots of drives to choose from and when ordered the drive was shipped same day. It couldn't have been easier.
Date of experience: July 27, 2014
Tyrone of Los Angeles
1 reviews US
The Most Reliable and Trustworthy Computer HDD and Memory Vendor
DriveSolution is the most reliable and trustworthy computer HDD and memory vendor on the Internet.
Date of experience: July 27, 2014
G. N.
1 reviews US
My only source for drives!
My HP laptop's hard drive crashed (it was only 7 years old!) without warning. I hoped to squeeze a few more years out it and decided to replace the drive myself (a first for me!). I found the correct drive on DriveSolutions website, ordered it, and received it the next week (it was shipped across country too!). I did not know HP laptop drives used a connector and as such, decided to return the drive thinking I had the wrong one. I used the toll-free number for their customer service to request a return authorization. I was asked what was wrong, and once I explained, I was told about the connector. Result: my HP lives again! This thanks to a customer service rep that knows computers. DriveSolutions is now my goto source for drives. Highly recommend!
Date of experience: July 28, 2014
Larry T.
1 reviews US
Great Service
I ordered a 2nd Hard Drive for my laptop and I also ordered a caddy. I was very surprised when the package arrived and the drive was pre-mounted in the caddy. Drive solutions also included the 2 screws to lock the assembly into the laptop bay. Awesome! I will definitey be a returning customer
Date of experience: August 08, 2014
Gates
1 reviews US
The right info to make the right choice of the right equipment.
The internet is full of sites offering computer parts. The vast majority of them appear most interested in selling you something even if it is not the appropriate part. This is especially daunting if you are not a techie. DriveSolutions presented its products in a straightforward, informative manner, allowing me to feel confident I was buying the correct part. It also recommended appropriate choices of necessary installation hardware and software. A quick phone call with the service department confirmed my choice.
Date of experience: August 15, 2014
JOHNSTON
1 reviews US
Expensive but dependable.
I use "Drive Solutions" because they are dependable, but they need to take care as they are more expensive than what's available on say "Amazon".
Date of experience: August 15, 2014
Pedro R. Munoz
1 reviews US
The 1 TB 2.5" laptop drive installed without a problem, works beautifully.
I was very pleased with my recent buy of two 1 TB harddrives to upgrade my Laptops to Windows 7 they both worked well and now I have extra capacity wthih allowed me to keep using my Windows XP and now wtih a new cousing by its side Windows 7. Excellent option when someone would like to still have the old Windows XP in same house.
Date of experience: August 28, 2014
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About
DriveSolutions.com specializes in storage devices for all applications including laptops, desktops, all-in-ones, servers, surveillance systems and more. We offer hard drives and solid state drives in all form factors including 2.5" & 3.5" PATA & SATA, M.2 SATA & PCIe NVMe, SAS, etc. We take the guessing out of what is compatible with your system with our EZ Upgrade Center, which has thousands of models of computers that show what replacements and upgrades are available for your system. Contact us for personalized assistance ... we are happy to help you whether you are replacing an existing drive or want to upgrade!