W
Williams
US
Review
Review of DriveSolutions.com
W
Williams
US
Jun 30, 2014
good support
Bought a laptop hard drive and laptop power adapter. Laptop power adapter was shipped with incorrect tip. Hard drive was fine and cheaper than ordering it from HP. Order online was processed incorrectly for laptop adapter. Called support and they shipped me the correct tip at no charge. The only thing that I really don't like is the fact that replacement parts are cross-reference with other suppliers. Although that makes it easy to complete orders, I am not a big fan of using parts from other manufacturers. If they work, that is great, but if they do not then you have to plat return games until you get it right. A good example was shipping the wrong tip for an HP computer because a toshiba adapter was shipped with a toshiba tip.
Receipt photo:
Date of experiance: Jun 30, 2014