Reviews 3.1
165 total
tcb
1 reviews US
Available means of contact do not work
Available means of contact do not work. Multiple voice mails and no reply, multiple emails and no reply. Sat on an order with a status of "Manual Verification Required" for 2 business days. Attempts to contact and resolve failed.
Date of experience: January 03, 2020
Mary McKinny
1 reviews US
Glad to be able to get the supplements…
Glad to be able to get the supplements I need at an affordable price
Date of experience: January 03, 2020
Sharon Donaldson
1 reviews US
Fast free shipping and good price!
Fast free shipping and good price!
Date of experience: January 04, 2020
Christina
1 reviews US
Great products
Great, fast service. So glad you carry hard to find brands.
Date of experience: February 03, 2020
Karla Medrano
1 reviews US
What does Manual Verification Required…
What does Manual Verification Required mean? We placed an order 3 weeks ago, $8 shipping, for a little 60 capsule bottle and still haven’t received it or even a courtesy email. Logged in to see that the order status is: Manual Verification Required. ???
Date of experience: March 11, 2020
renata draganic
1 reviews US
Really special supplements not found…
Really special supplements not found elsewhere. Greatly appreciated for my food sensitivities.
Date of experience: March 23, 2020
Jeanne Rannou
1 reviews US
Wonderful information
Wonderful information, products and service couldn’t ask for anything better!
Date of experience: April 01, 2020
Jackie
1 reviews US
Vico’s Thera derm patches
They are a great source of back pain relief
Date of experience: April 02, 2020
Securetwo
1 reviews CA
Service and product appreciated!
Appreciated their service and product availability, total satisfaction and smooth transaction. Thanks much!!
Date of experience: May 02, 2020
JP
1 reviews US
My order never arrived
My order never arrived. It said delivered but never arrived.
Date of experience: May 04, 2020
Pamela Clark
1 reviews US
Quick service and quality products!
Quick service and quality products!
Date of experience: June 02, 2020
Elspeth Nunn
1 reviews US
speedy and responsive
speedy and responsive
Date of experience: June 03, 2020
William Fornino
1 reviews US
This is my 5th order
This is my 5th order, and it always comes as ordered. Never a problem.
Date of experience: July 05, 2020
KimV
1 reviews US
What is manual verification
Placed order July 6. Status shows manual verification required. I have emailed company twice and have not received any response. I understand that COVID is causing delays. However I placed 2 orders on the same day as this, with vitacost and Zhou nutrition, and have received both already. Will not order from here again.
Date of experience: July 14, 2020
Thank you for your review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses and delayed shipping our customers. We are a small business and have limited staff to handle inquiries about fulfillments. The Manual Verification Required status is our simple way to delay accepting payments until we ship to customers. This simply assures the customers that we do not process their payments while delays occur in fulfillment of the orders. We prefer not to get paid for the products until we are ready to ship due to random Brand backorder statuses. Thank you
Jay
1 reviews US
Customer service is very poor!
Customer service is very poor! Does not respond
Date of experience: August 03, 2020
Thank you for your review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses. We did ship out the product the day after you ordered it, so we are confused by your review. Please kindly update your review to match our service and product fulfillment provided. Thank you
Wesley Ishizu
1 reviews US
Average due to notification of when my items will be shipped
I am rating them as average, as my order is still in fulfillment and has not shipped to me. I ordered on July 26, 2020 and as of today, Aug 3, 2020, my order still has not been shipped and there is no indication on when it will be shipped. Prices are good, but so far the service is slow to deliver the product and there is no indication of when my product will be delivered.
Date of experience: August 03, 2020
Thank you for your review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses. If you have time kindly update your review since you did receive the products. Thank you
Amanda Lee
1 reviews US
Product was easy to find
Product was easy to find, once ordered it arrived quickly... it’s always a challenge to get product to Hawaii in a short amount of time. I was very happy how quickly I received my product. Thank you
Date of experience: September 04, 2020
Thank you for your kind review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses.
Sandra Quinlan
1 reviews US
Quality Company
Company very quick to respond to any questions. Very personable. Product line good. No complaints
Date of experience: September 04, 2020
Thank you for your kind review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses.
Anne Keyes
1 reviews US
I have not received my order yet.
I have not received my order yet. I expected to have it by now. It is hard to give a good review before I have my order. What could be taking this long?
Date of experience: September 09, 2020
Anne, we are sorry about this order not being able to be fulfilled at the time it was placed. The product was on an extended Brand manufacturing backorder status at the time. We did not charge your credit card and your payment data had expired during the wait for the product to be produced by the Brand. Thank you for your shopping with us.
Judy Smith
1 reviews US
Great experience
I didn't know what to expect, as this was my first time ordering from Clinical Nutrition Centers. My experience was excellent, as it was seamless--I ordered, and my product arrived in a few days! Perfect.
Date of experience: October 19, 2020
Thank you for your kind review, we strive to keep our customers happy with top of the line products and availability. We are however not manufacturers so we commonly find ourselves at the mercy of Brands' delays in their own production and shipping times leading to backorder statuses.
Contact
About
Clinical Nutrition Centers combines the personal touch of a local, independent physician’s healthcare office, a nutritional medical dispensary, and a retail sales outlet, with the convenience and product selection of shopping online. Our founder has over 28 years experience in the integrative medicine natural health care field, and who has decades of experience in navigating the professional supplements and nutritional products industry that contains massive volumes of products available to physicians. His education, training, and knowledge in functional medicine has provided cutting-edge solutions for patients since the 1980s. Clinical Nutrition Centers is a family business founded on the principles true natural and healthy holistic health care should of combine honesty, integrity, and affordability. Clinical Nutrition Centers established the family's next generation cutting-edge health care business with these goals in mind and heart: To be a world leader in making available and affordable the best holistic health care assessment and nutrition treatment programs combined with the highest quality professional strength nutritional products. Our company seeks to provide our customers with the most clinically effective natural and nutritional based supplements and remedies together with accurate methods to determine the precise products your body needs to improve function, get healthier, and stay healthy with fresh products and fast shipping. Our first retail location opened in 2012 in Wexford, PA. Our walk-in natural health care clinic and retail store is open 10am-6:00pm Monday through Thursday and 10am-5pm on Fridays Eastern Standard Time Zone. Phone line hours are available during the same operations hours for walk-ins, Monday through Thursday 10:00 am - 6:00 pm and 10:00 am - 5:00 pm Fridays during Eastern Standard Time. If you reach us by telephone after we are closed, you are welcome to place orders on our voce mail and we will call you back ASAP.