Reviews 2.3
416 total
Mark Wooldridge
1 reviews US
Great service, good price
Direct Capital assisted me in obtaining and equipment loan, and it was less expensive that what the manufacturer was offering with their financing package - It makes sense to go to equipment folks for equipment, and money folks for the money. They did a great job, very professional, very transparent and very useful!
Date of experience: August 28, 2015
Thanks for the kind words, Mark! We're glad you had a great experience and that we could meet your business needs. Hopefully we can work with you and your business again in the future!
Donna Gede-Garrett
1 reviews US
My "Go To" Company
Any time I have needed funding either for equipment purchases or working capital, Direct Capital has come through with an answer within 24 hours. There are a few simple steps to complete to get your funding. No jumping through hoops and having to come up with months of statements. It is a fairly painless simple process whether it be your first time or tenth time working with Direct Capital. I will always call Direct Capital when my business needs funding for any reason!
Date of experience: August 29, 2015
Hi Donna, Thanks for leaving us a review and for considering us your go-to finance company. We work hard to provide our customers with fast, reliable service and are thrilled to hear that is exactly the experience you received. We look forward to working with you again soon!
Dennis Seeber
1 reviews US
Professional, thorough, and Timely
Worked with a number of leasing companies over the past 20 years of being in business. Have worked with Direct Capital for probably the last 10-12 years. Timely, efficient, and thorough in their process. It would be hard to find another leasing company with the credentials and experience these folks maintain. Thanks for the dedication to professional service and complete customer service from start to finish! Thanks Mike Stanley!
Date of experience: August 31, 2015
Hi Dennis, Thanks so much for leaving a review and for kind words about Mike. We do take pride in our industry expertise and knowledge, and we're glad it was put to use when we helped you and your business. We thank you for your continued business and hope to work with you again soon!
COURTNEY MILNE
1 reviews US
Fast!
Jeff at DC is awesome - very helpful and they can finance VERY quickly!
Date of experience: September 01, 2015
Thanks so much Courtney! We're glad our process worked for you and your business - and we'll be sure to pass on your kind words to Jeff!
Mervyn Herson
1 reviews US
Dishonest
Was told that the interest rate would be 4.5% on a machine that we purchased. Took them at their word, signed the paper work. We have now learned that the interest rate is 19% and even if we pay off the machine we have to pay all the interest for the full term.
Date of experience: September 03, 2015
Hi Mervyn, Thank you for your feedback regarding Direct Capital. We're sorry to hear about the misunderstanding on the interest rate. We take great pride in providing quality service to our customers and we handle all concerns very seriously. If you have an issue, we want to work towards a resolution. Please call us directly at 800-253-0157 so we can help you.
Roschelle Rumley
1 reviews US
A Helping Hand From "Direct Capital"
If you worry about extra for equipment. If you are concerned about high monthly rates. Well worry no more. Because I thought the same thing. The Financing is great. The Monthly rate is great. An if, you happen to have questions the customer service is remarkable. I received clear and polite answers for everything I asked and everything I was worried about. I recommend Direct Capital if you need better equipment now at a low cost to you.
Date of experience: October 08, 2015
Hi Roschelle, Thank you so much for the kind words. We strive every day to make every customer's financing experience remarkable and we're thrilled that's exactly what you received. Thanks again, and we look forward to working with your business again in the future!
David Hamill
1 reviews US
Direct Capital has provide help from funding office equipment to vehicle financing.
We began our relationship with Direct Capital when we needed to upgrade our office equipment 3 years ago. The process was quick and agreeable. Recently we needed to add a large vehicle for our service fleet and Direct came through with the funding. The approval happened within 24 hours. After the purchase of the vehicle, it suffered a major engine failure and Direct came to the rescue and helped fund the replacement. We would recommend giving them a call and speaking to them about your funding needs. David Hamill Superior On-Site Services
Date of experience: October 09, 2015
Hi David, Thank you for taking the time to leave us a review. We're so glad we were able to help you through the problem you had with your vehicle, and get your business the funding you needed. We look forward to a great future working with you. Thanks again!
Christopher Miller
1 reviews US
Got it done
After searching around and having received all kinds of information from other lenders, businesses, banks, etc. Direct Capital handled our equipment loan. They were quick, caring, and straight forward. We applied for loan with them on Monday and our equipment vendor was paid by Thursday. Easy to contact. No fluff. The least stressful loan process I have ever been through. Would def use them again.
Date of experience: October 13, 2015
Hi Christopher, Thanks so much for taking the time to leave us a review. We're glad we were able to meet your financing needs quickly and easily, and with no "fluff" as you said. Our specialties not only lie in equipment financing, but also in customer service and are happy to hear you had a great experience with our team. Thanks again!
A Parsa
1 reviews US
Very Dishonest
It is sad that a company with this kind of operation is still running. I was told my interest rate is 7%. I am half way into my term come to find out I am being charged 19%. They don't place the interest rate in percentage on the contract that you sign but in a term called factor rate which is in .00378 manner so you can't catch it. This is very dishonest.
Date of experience: February 05, 2016
Hi there, We apologize for any type of discrepancy you experienced with your contract. It is our goal to provide top quality service to our customers and we want to work towards a resolution. Please call us directly at 800-253-0157. But in the mean time, I have also passed your message along to our customer service team. Thank you, and we hope to hear from you soon!
Michael
1 reviews US
I love these guys more then my bank of 30 years!
Good honest, accurate, and easy to do business with. Perhaps you "may" pay a bit more or less in terms of rates, but you'll easily save that money in simplicity and efficiency of the transaction. In the time I am still waiting for my bank to return my phone call, Direct Capital can usually review, approve, and fund my equipment financing needs-- critical for our business as we typically invest in new technology based on our client demands, not speculation. As a result, we often have to make very quick purchases on a short timeline, and so far Direct Capital has delivered every time!
Date of experience: February 29, 2016
Hi Michael, Thanks so much for taking the time to leave us this review! We always want our customers to resume business as usual while they are in the financing process. We're glad you had such a great experience and thank you for your business. Looking forward to a great future working together!
Randy Smith
1 reviews US
Professional
If you are unhappy with how the established banking community is treating, go to Direct Capitol. Great , fast friendly service!!!!!!!!!!!!
Date of experience: March 01, 2016
Thank you Randy! We're glad you had such a great experience working with us. Looking forward to working with you again in the future!
micah flukey
1 reviews US
fast excellent service always
i have dealt with direst capital numerous times all with fantastic customer service and great results Highly recommend
Date of experience: March 01, 2016
Thank you for leaving us this nice review, Micah! We're glad we could help your business, and look forward to doing more business with you in the future!
Sandip Patel
1 reviews US
Awesome
Very easy and convenient process
Date of experience: March 01, 2016
Hi Sandip - thank you for leaving this review! We're glad we were able to help your business and look forward to working with you again!
Robert Foust
1 reviews US
Always there to help if they can.
Thy have helped me to expand every time that they possibly could. Good people to deal with and really helpful and knowledgeable about how to take care of your needs, and they do it very promptly. I would recommend them to any one needing capital for there shop or to expand advertising or their building........................Robert Foust
Date of experience: March 03, 2016
Robert DAmelio
1 reviews US
Excellent Service
This is our second loan with Direct Capital and our finance manager Bruce Donaldson. Bruce has always worked hard to but a loan package together to fit our specific needs. Bruce and the entire team at Direct Capital are Number 1 in the finance industry. The customer service is the best I have seen in many years. You will not find a better finance company for your business,then Bruce Donaldson and Direct Capital and there team of experts. Thank You Robert D'Amelio
Date of experience: April 06, 2016
Thank you, Robert, for leaving such a nice review. I've passed it along to Bruce & his team. I'm glad you are always able to get exactly what you need for your business. Looking forward to working together more in the future!
David
1 reviews US
Great to work with.
Direct Capital helped me when my Bank would not.
Date of experience: July 05, 2016
Hi David - thank you for the review. We are always happy and willing to help whenever we can. Hope to work with you again soon!
Robert Damelio
1 reviews US
Exceptional Service
This is our 3rd loan with Direct Capital and Bruce Dondalson our account manager. The service is AAA the entire team a Direct Capital are the most professional knowledgeable in the banking business. There customer service is AAA with quick responses to your issue's . I will continue to do business with them as our business grows and needs financing Great Company. Thanks You Robert D'Amelio
Date of experience: July 13, 2016
Ed May
1 reviews US
Big help!
I run a small construction business. The industry is notorious for slow payers and this really makes it hard from a cash flow stand point. Direct Capital has really helped me to manage my business when cash flow is particularly slow. Easy to deal with and very prompt on delivery. Direct Capital has really eased the stress of running a small business, and make it easy to repay the loan. Thanks Direct Capital.
Date of experience: September 29, 2016
Elizabeth Galan
1 reviews US
Efficient and pleasant
Direct Capital is very pleasant to work with. They are also efficient and communicate clearly, and respond in a timely manner. I would recommend them without reservation.
Date of experience: September 30, 2016
Robert Damelio
1 reviews US
Excellent Customer Service
This is our company's fourth loan with Direct Capital. They are very responsive to your needs and move forward quickly. Bruce and Cody and they entire Direct Capital team of professionals can get it done . I would recommend Direct Capital to any Small Business owner looking for immediate financing. Thanks for the Great Customer Service Robert D'Amelio
Date of experience: October 03, 2016
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CIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals.