Reviews 4.2
876 total
Bob
1 reviews US
It was a pleasure doing business with Carpet Express.
It was a pleasure doing business with Carpet Express . Dennis was very nice to deal with in pricing , and ordering. I would recommend them highly..
Date of experience: October 27, 2018
MARY MARTIN
1 reviews US
online Carpet or box store, no contest!!!
Carol J was a pleasure to work with and the carpet and pad arrived in less than a weeks time. Pricing was great, I saved almost $1000 over local pricing in store. I will definitely order from Carpet Express again. Very pleased with the order, thank you Carpet Express!
Date of experience: October 27, 2018
LAYMAN
1 reviews US
Excellent service!!
Excellent service!!! They helped us every step of the way! AND.....you can't beat their price and quality!! Jim is the BEST!!!
Date of experience: October 30, 2018
Plott
1 reviews US
This is the only place I will buy my…
This is the only place I will buy my carpet. Customer service is everything, ask for Greg. Greg will go beyond to get you what your wanting or looking for. If they don't have it he will find it for you. Very prompted at what he does your never waiting days or weeks for him to get back in touch with you. I would have given more stars but five was the most I could give.
Date of experience: November 01, 2018
DAVIS
1 reviews US
Carpet express delivered exactly what I needed
Carpet express provided exactly what I needed at an affordable price. The representative communicated with me by email and phone and answered every question I had. I will definately use them again when I need to purchase more flooring. Great company.
Date of experience: November 03, 2018
JORDAN
1 reviews US
Good pricing...quality carpet..
Excellent customer service...Benji was great with answering any questions. I first ordered the Kane carpet. Excellently priced and it was beautiful. I then ordered Paradise in blue. Again, I was pleased. Thanks
Date of experience: November 04, 2018
Charlie Cole
1 reviews US
Great experience working with Carpet....
Great experience working with Carpet Express! They were able to answer my questions and provided the lowest price on the carpet tile we were wanting. They will be my first option in the future for purchasing carpet. My thanks also to Suzy for her friendly attitude and service
Date of experience: November 05, 2018
GIUNTINI
1 reviews US
Suzanne was very friendly and helpful
Suzanne was very friendly and helpful. We received our order quickly. However, the carpet was 3 inches shorter than what we ordered. Lucky for me my husband is a carpet installer and will make it work. But I would have preferred to not be cut short. And the carpet is GREAT! I love it!
Date of experience: November 05, 2018
GREEN
1 reviews US
AMAZING Service
AMAZING Service. Melissa Hanson is wonderful. Hands down the best personalized customer service I have ever received from any company! I am now a customer for life... Along with any family member of mine that has any flooring needs. Melissa and this company not only saved me $1000.00 (as compared to my local carpet store) but I also got a MUCH a better product. I can't say enough good things about them.
Date of experience: November 07, 2018
Betty
1 reviews US
Excellent service
Excellent service. This is the ONLY place that has the vinyl I ordered. They have it made just for them. I ordered it on Friday and it was delivered on Monday. I'm extremely happy with it!
Date of experience: November 12, 2018
HAMILL
1 reviews US
Great customer service
Great customer service. Walked in, greeted by Carol. She was friendly, knowledgeable, and able to get us just what we needed! We had to wait several weeks for flooring to be in stock, but were made aware of that at the beginning! Will definitely consider buying there next time!
Date of experience: November 13, 2018
Mike A
1 reviews US
Great experience with Carpet Express
Great experience with Carpet Express. Melissa and others were very helpful throughout the process of ordering, confirming and tracking my purchase. Would definitely recommend this company.
Date of experience: November 14, 2018
WHITEHEAD
1 reviews US
We had great response
We had great response, explanations and service from Traci. I was particularly impressed that she was able to help with our shipping needs and the Braun guy that delivered our carpet was great. Thanks guys. Fred Whitehead
Date of experience: November 15, 2018
INNOVATION FLOORING
1 reviews US
Always good feedback with our sales…
Always good feedback with our sales rep, fast delivery and good prices !
Date of experience: November 16, 2018
O'CONNER
1 reviews US
Great sales woman and deliberate…
Great sales woman and deliberate exactly when it was supposed to Be.
Date of experience: November 23, 2018
NOWAK
1 reviews US
Delays 🙂
Sadly, it started nicely but the shipping and delays are causing headaches for many people involved. Clarity and straightforwardness would have been appreciated.
Date of experience: November 24, 2018
Thank you for your input. We are constantly trying to minimize any shipping issues with the freight companies we use. Any further information you can provide will be greatly appreciated. Please feel free to contact your sales rep or email [email protected].
wally
1 reviews US
Excellent customer service and product.
Excellent customer service and product.
Date of experience: November 27, 2018
Nancy
1 reviews US
Professional and courteous
The crew was professional and courteous. They did excellent work. They cleaned up after they finished. They were very conscientious about doing a good job.
Date of experience: November 28, 2018
Jonathon Guthrie - The Peoples Bank
1 reviews US
Jim was great to work with
Jim was great to work with. He had a great personality and kept me informed of our delivery every step of the way. Best prices around and great customer experience.
Date of experience: November 28, 2018
DURBIN
1 reviews US
Carol was amazing to work with
Carol was amazing to work with. She helped me to get the best price for my product. My order was shipped right away and I received it on time!
Date of experience: November 29, 2018
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About
At Carpet Express, we believe the floor is the foundation for beautiful interior design. You could say, “the floor is the most important wall in any home.” That’s why Carpet Express is committed to providing the most trusted brands from our nation's top flooring manufacturers at the lowest possible price. So whether you are shopping for carpet, hardwood, laminate, vinyl flooring, or area rugs, you can be sure that CarpetExpress.com is your best source for all your floor covering needs.