Reviews 4.5
1,515 total
Dotan
1 reviews US
Great purchasing experience.
Great purchasing experience.
Date of experience: June 01, 2020
Kader
1 reviews US
Fantastic Customer Service and Speed of Shipping
First-class customer service, Andrew is a pleasure to deal with, and the products I ordered were received as intended and in a timely manner. My go-to place now to order Audio Equipment.
Date of experience: June 01, 2020
Branden Fitelson
1 reviews US
fantastic set (open box u12ts
fantastic set (open box u12ts, which are amazing) and great shipping/service -- thanks!
Date of experience: June 01, 2020
Frank Hendricksen
1 reviews US
Great personalized service...
Great personalized service.... my email query was answered on a Saturday, on a holiday weekend! Also received my order super fast. Highly recommended, support the small dealers!
Date of experience: June 01, 2020
Shafath Syed
1 reviews US
Bloom Audio is the best shopping…
Bloom Audio is the best shopping experience I've ever had! Their responsiveness and honestly is simply outstanding. Here's my story and why Bloom earned a customer for life! I was in the market for my first audiophile headphones and found Bloom Audio through some Google searching. Based on YouTube reviews had narrowed down my choices to 3 headphones that ranged from $700 to $1,200. I submitted a question on the Bloom Audio website and got a response within an hour during Memorial Day weekend from Andrew, the owner. He recommended the right headphone based on my needs which was the least expensive of the ones I was considering. I went with the Hifiman Ananda which are are an incredible value and comparable to headphones that are well over $1,000. I asked him about buying cables and he recommended I first listen to the stock cables. He could have easily recommended the more expensive headphones and buying cables but he did the right thing for me and I was pleasantly surprised. I placed the order on their website after my email conversation with Andrew and the headphones shipped from New Jersey on Tuesday and I received them in California on Thursday which is faster than I expected. In the box was a hand written thank you from Andrew, his card and a 3 Musketeers bar which is one of my favorites. I had to call Andrew to tell him about the amazing experience and he was so happy and humble. I asked him some questions about the Dragonfly Cobalt and he was very helpful and answered everything I wanted to know. After hanging up the phone I placed my 2nd order which shipped the same day. I just received that order and it also had a hand written note and Belgian chocolates. Both the headphones and the Dragonfly Cobalt are excellent and I'm super happy. Bloom Audio is amazing, I highly recommend them and plan to buy more from them.
Date of experience: June 01, 2020
Mark Kasprzak
1 reviews US
Another good experience with Bloom…
Another good experience with Bloom Audio.
Date of experience: June 02, 2020
Ken Connolly
1 reviews US
Would recommend.
Selection and payment were easy and shipping was fast.
Date of experience: June 02, 2020
Scott
1 reviews US
Great experience, fast shipping
Had not heard of this place previously, but they came up as one of the first results in Google when I was in the market to purchase a nice pair of headphones. As always I was skeptical before spending lots of money with a new company, but being that they were also based in Jersey, had a great selection of equipment, had the same price as Amazon, and great reviews I decided to give it a try (also wanted to support small business) Got my shipment literally the next day with a handwritten thank you note and a chocolate bar. Overall a quick and easy transaction. Would definitely recommend checking them out if you're looking at audiophile equipment and their location is convenient for you, would love to do business with them again!
Date of experience: June 04, 2020
Nt
1 reviews US
Very friendly and helpful customer…
Very friendly and helpful customer service. Fast shipping.
Date of experience: June 04, 2020
Andrew Downey
1 reviews US
It was perfect
It was perfect, honestly I can't think of anything that could have been easier or more straight forward. Something that might be cool is to partner with some top reviewers to get critics opinions on the headphones so everything is in one place. I understand this can create a conflict with some manufacturers who believe their products are getting biased reviews, but you could put a top critical top positive reviews so people get a good idea of what the headphone is tuned for. Also, something to consider is combo deals with a good amp/dac/ and headphone combination.
Date of experience: June 04, 2020
Christopher Caperton
1 reviews US
Super friendly and fast shipping
Super friendly and fast shipping! And the 3Musketeers bar sealed the deal for future business for me!!!!
Date of experience: June 05, 2020
Craig Jenest
1 reviews US
Top-knotch
Fair, easy and timely service...very professional.
Date of experience: June 08, 2020
Ed H
1 reviews US
Andrew from Bloom Audio is super…
Andrew from Bloom Audio is super responsive answering questions and shipped out my unit lightning quick. My first time dealing with them and it has been a pleasure. I will be a returning customer.
Date of experience: June 08, 2020
Anh Nguyen
1 reviews US
Excellent service
Fast delivery. Good price and excellent service.
Date of experience: June 08, 2020
Isaac
1 reviews US
Fantastic service as always
Fantastic service as always! Gotta love Bloom Audio!!!
Date of experience: June 08, 2020
Harold M.
1 reviews US
Great to deal with
Great to deal with. Support was super helpful and made the transaction smooth. Really fast shipping too!
Date of experience: June 09, 2020
Robert Marino
1 reviews US
I Highly Recommend Bloom Audio!
Thank you, your service has been excellent! I’m very pleased with my purchase. The Hifiman Sundara headphones are everything all the reviews say they are!
Date of experience: June 09, 2020
Pradyumna
1 reviews FR
The product arrived on time and as…
The product arrived on time and as promised. The case itself is amazing. The leather used is authentic and very well constructed. Definitely recommend this product for anyone looking to pick up a case.
Date of experience: June 09, 2020
Alexander Lalama
1 reviews US
Top Notch Audio Dealer
The customer service at Bloom Audio is first class. Andrew helped me with my questions, and gave me advice to find what I was looking for in regards to audio. Bloom Audio will be the first place I go for my next high-end Audio purchase.
Date of experience: June 09, 2020
Gerard
1 reviews PH
Their perfect 5-star rating is no joke!
It seems like it's too good to be true, but they definitely deserve their 5-star rating. Great customer service, and the owner himself, Andrew, is very accommodating and he himself interacts with the customers first-hand; it's kinda a rarity to see the very owner provides customer service like this. Bought an ifi hip-dac from them, and while it took a month overall to deliver to my doorstep (as I live outside of the US), the great experience purchasing from them makes up for it. I wish you good luck on your store, and keep up the good work! And oh, thanks for the free Kit-Kat! XD
Date of experience: June 10, 2020
Contact
About
Headphones and personal audio with pitch perfect service. Authorized dealer of the world's best audiophile brands.