Reviews 4.5
1,515 total
Raymundo Vital
1 reviews US
Great service
Great service and great products.
Date of experience: June 03, 2019
Raluca Vontea
1 reviews RO
Excellent service!
Excellent service!
Date of experience: June 19, 2019
Anon
1 reviews HK
Great store well designed and crafted…
Great store well designed and crafted with personable reviews
Date of experience: June 19, 2019
Kothandaraman Ganesh
1 reviews IN
A very smooth transaction from…
A very smooth transaction from inception to finish. Andrew gave me a great price; the headphones were shipped promptly and have reached safely. Thanks Andrew
Date of experience: June 28, 2019
Ben
1 reviews US
Excellent communication and very fast…
Excellent communication and very fast shipping. I’ll definitely be returning to Bloom Audio for my next HiFi audio purchase.
Date of experience: July 09, 2019
Justin
1 reviews US
Purchasing from Bloom Audio is a joy
Purchasing from Bloom Audio is a joy, and Andrew goes out of his way to ensure satisfaction. Thank you for an experience that goes well above and beyond standard!
Date of experience: July 09, 2019
Mingjue Wang
1 reviews US
Thank you again
Thank you again
Date of experience: July 24, 2019
Calvin Kwan
1 reviews US
Great communication and fast service
Great communication and fast service. Honest and reputable. Excellent first purchase and look forward to future interactions with Bloom Audio.
Date of experience: July 25, 2019
Neil Wiltshire
1 reviews US
Great dealer
Great dealer - honest and helpful!
Date of experience: July 26, 2019
Michael
1 reviews US
Great buying experience, very knowledgeable
Great knowledge, shared info in a balanced manner. I felt informed to make my decision. Transaction was excellent. I am happy with my purchase. Would buy again anytime.
Date of experience: July 29, 2019
William Mazza
1 reviews US
Andrew is great
Andrew is great. Responds almost instantly and genuinely cares about his customers and their experiences. I was nervous at first to order from a website I hadn’t heard of before but one email to Andrew resolved that. If you’re not sure about making a purchase from a small business like this, send Andrew an email and I think you’ll see what I mean. Ordered a pair of headphones late in the evening and they were in the mail the next morning. Great experience, I’ve got a new go to headphone shop!
Date of experience: August 03, 2019
David N
1 reviews US
Two big thumbs up to Bloom Audio
In an age of two day shipping and big box stores, Bloom Audio and Andrew set themselves apart by providing outstanding customer service both before and after purchase. I don’t need to shop around for personal audio equipment. Bloom Audio next time and every time. Thanks again for selling great products and your outstanding customer service. David
Date of experience: August 14, 2019
Jonathan Fantroy
1 reviews US
Life is Like a Box of Chocolates
What a pleasant experience with Bloom Audio! Initially, I ordered some Campfire Audio Polaris IEMs and paid about $12 for 2-day shipping. That evening I called and asked if there was time to upgrade to the Andromedas. The guy who fielded my call (I wanna say Chris?) told me he’d cancel my order so that I could place a new one. He also told me not to worry about paying for 2-day shipping. Two days later, from New Jersey to L.A., I was unboxing my very own pair of IEMs, the first I’ve ever owned—they’re awesome! Another guy named Andrew even included a piece of expensive-looking chocolate with caramel! Unfortunately, when I decided to indulge it appeared to be a little old, but it’s the thought that counts. Besides, I can buy a whole box of chocolate at See’s with what I saved on shipping. Thank you, Bloom Audio, for a seamless and professional interaction/transaction!
Date of experience: August 22, 2019
Ben Freedman
1 reviews US
Great Experience
Andrew was great to work with and enabled me to find the right IEM without any pressure or time limits. His response time and customer care was exceptional. I'll be a return customer of Bloom Audio for future purchases.
Date of experience: August 30, 2019
Mobemento
1 reviews US
The human touch
Great service & fast delivery, but what sets Bloom Audio apart is the "human touch", where you feel dealing with people (thanks, Andrew) who really care about you being fully satisfied with your purchase.
Date of experience: August 30, 2019
Daniel Thompson
1 reviews US
Great company!
Processing & shipping was extremely fast! Product was received as expected. The cherry on top was the small gift and hand written thank you note that was also received with the product. I highly recommend you check out Bloom Audio.
Date of experience: September 03, 2019
Matthew M
1 reviews US
The BEST Customer Service, No Joke.
Andrew and Bloom Audio provide impeccable customer service. I have ordered two products from them. The first pair of headphones, I had a bit of buyer's remorse before they arrived. Andrew told me I could listen to them for a week or two and then decide if I wanted to send them back or keep them. I was so impressed with Bloom that I wanted to order a pair of in-ear monitors as well, especially when they got the Campfire line. I was hesitant on spending so much on the Andromedas, but Andrew saw they were in my cart for a day as I pondered, and he reached out and assured me they were worth it. He was definitely right! I will go to Bloom for all my online audio purchases from here on.
Date of experience: September 04, 2019
Howard Feiock
1 reviews US
Excellent customer service!
I bought some open box IEMs from Bloom, and while packing them up, they realized that not all of the tips were in the box. They shipped me a brand new unit for the open box price. On top of that, they're very friendly and communicative without over doing it. Happy to be a repeat customer.
Date of experience: September 16, 2019
BRANDON LOWE
1 reviews US
great service
great service. Super fast shipping.
Date of experience: September 16, 2019
Linx Roxas
1 reviews PH
Great store!
Messaged back and forth with Andrew, who was super helpful. Ended up buying the Khan from them. It was shipped out and receieved earlier than expected. Will definitely be buying from the again 100%.
Date of experience: September 16, 2019
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Headphones and personal audio with pitch perfect service. Authorized dealer of the world's best audiophile brands.