Reviews 4.2
1,347 total
Henry Arnold
1 reviews IL
First Class Experience
I browsed the site and was quite skeptical however I had been looking for short sleeve linen shirts as I live in a hot climate. I found lots of linen shirts of different colours and designs which could be made in all different designs and collars and with short sleeves. I selected a white one and a blue one of the same design. The white one is perfect as is the blue one whose colour is as shown on the website. I will shortly be ordering more.
Date of experience: July 15, 2016
Thank you Mr Arnold for having decided to share your opinion. We are really glad when our customers want to share their satisfaction with our products. Regards.
Customer petros
1 reviews GR
perfect
delivery as promised, excellent quality , enjoyed very much the spare parts..
Date of experience: July 15, 2016
Dear Mr Petros, thank you for your review. We are really glad you were so happy with our product. Best regards.
Mark
1 reviews GB
Such a good service; thank-you.
Easy to you use website; lots of choice; arrived quickly and good value for money.
Date of experience: July 22, 2016
Thank you Mark for your feedback. We are glad to know you are an happy customer. Regards.
Stephen Wolff
1 reviews GB
Exceptional Workmanship & Quality
I cannot recommend NeroNote highly enough. I recently purchased two bespoke shirts and am delighted with their exceptional quality - both in terms of materials and finish. I will, without question, be ordering further shirts in the future and have already recommended NeroNote to my family, friends, and work colleagues. Thank you for an excellent service!
Date of experience: July 29, 2016
Thank you Mr Stephen for your nice review. We are really glad that you are among our happy customers. Thank again. Best regards.
tbbz
1 reviews GR
Explicit
Beautiful product, excellent job. I will change all my wardrobe with Neronote shirts.
Date of experience: August 05, 2016
Dear Sir, many thanks for having shared your experience. It is great to know we acquired a new and happy customer. Thank you and have a good day.
Chris
1 reviews DE
Excellent
Dear Neronote Team You know how to da a Perfect Job Thank you Chris
Date of experience: August 05, 2016
Dear Chris, many thanks for your review. We are really happy to know you like our products. Have a good day!
Customer
1 reviews CH
Happy with the service and quality
Ordered my shirt and the advice and support was good - the shirt arrived as promised and met my expectations. The only negative aspect is that in addition to the cost of the shirt which I think is a fair price in relation to the quality and design I also got a 31CHF import cost invoice from the Swiss government. This makes it quite expensive
Date of experience: August 11, 2016
Dear Mr Wood, thank you for having shared your experience with us. None of our products is subject to customs duties if sent within the European Union. Customs duties may be payable only if your domicile is situated outside the European Union. Some customers choose alternative addresses located in the EU, to avoid this inconvenience. Best regards.
Greg
1 reviews US
great shirts!
Neronote has a huge selection of fabrics to choose from. My shirts arrived quicker than any other made-to-measure shirt maker that I've used, including some that cost hundreds of dollars more. The shirts look phenomenal! No need to spend 300 plus dollars on a made-to-measure Italian shirt anymore.
Date of experience: August 11, 2016
Thank you Greg for your review, we are glad to know we acquired a new happy customer. Have a good day.
Robin Pereira
1 reviews GB
Discount offered for new customers was not given
I placed an order and entered the discount code and then realised I order the wrong shirt size, I amended the error and the discount code never worked. I contacted customer services and they told me I can only use the code once and to use the discount code on my next order. I then looked in the mirror and yes I do look stupid. Neronote did issue me with a new discount code on my next order but the point is I have to spend more money to receive €10 that I was entitled in the first place.
Date of experience: August 17, 2016
Dear Mr Pereira, thank you for having shared your opinion. You placed and confirmed your first order and then you realized it was for the wrong size. In this first order you used the discount code, even if you haven't completed the payment, because you reache dthe page of order confirmation. Once you placed the second order, for the correct size, the code didn't work because for the system, that code had been already used for the above order. Then you contacted us, to inform you had this problem and we gave you a NEW 10€ code, which can be still used on your next order, no matter if it is not the first order. This has been made because you have never enjoyed the welcome discount. Best regards.
Maarten
1 reviews NL
By far the best custom-made shirt. And excellent customer support.
Tried a lot of alternatives but I find Neronote to be far better than any of the other usual suspects. Quality, value for money and customer support are all excellent.
Date of experience: August 18, 2016
Dear Mr Maarten, thank you for having shared you opinion with us. We are really glad that we acquired another happy customer. See you next shirt!
Cliente
1 reviews IT
Good customer service
Delivery service with DHL is amendable. Anyway customer service helps to overcome hassles
Date of experience: September 15, 2016
Dear Sir, thank you for sharing your opinion. We are sorry to know that you wasn't satisfied with the service provided by our partner courier. Customers can always address the customer service for enquiries or requests regarding the shipment. Best regards.
Mr Dave Little
1 reviews GB
This is a superb garment, with exceptional fit, finish and detail
An addiction to restaurants, suggested anything too slim might be a bad idea. Went with the double darted back, with a warning note to Neronote on the dimension they had to deal with. Despite my order going in at the end of the holiday period, they did a particularly good job getting it to me promptly, even incorporating a last-minute change in specification. A delightful website. They do not burden your inbox with trivia. When they contact you they have something to say. I have been able to locate two ties to go with this shirt. Now, I just have to wait for my next shirt.
Date of experience: September 19, 2016
Thank you Mr Little for your nice review. It is a great pleasure for us to know that the shirt fits you well and that you appreciate how we managed the order, despite it was holiday period. Best regards.
Maros Kohut
1 reviews SK
Neronote
Something unbelievable... Neronote is really great. The web, communication and servis is the highest level I have seen.. I'm already customer and I had a problem in past, but communication and activity to solve my problem was very active and positive. The time of personal tailoring could be a bit shorter, but you can survive... Anyway even if I miss a few colors I am very happy with Neronote...
Date of experience: September 19, 2016
Dear Mr Kohut, thank you for having shared your opinion with us. It makes us really glad to know that you appreciate our service and the products received. Regarding the production time, yes it would be better for the customer if it was shorter, but we appreciate your understanding on the fact that our products are specifically manufactured from start for each customer. Best regards.
Kenneth
1 reviews HK
Satisfaction for shirts quality & fitting, communication needs improvement
This is a review for the 2nd order with the SummerNN16 promo. I am satisfied with shirts quality and fitting (4 shirts in total for the 2 orders) overall. The 2nd order was a bit bumpy when I tried to track my order status. The promotion stated ship out date is Sept 2nd for order placement earlier or on Aug 19th. Got confirmation email stated my order was placed on Aug 18th. Next email saying estimated shipping date is Sep 5th which already was a delay. No further update since then so I sent an email on Sep 7th to follow up on my order. No reply so second and third email sent on 9th and 12th respectively. Got an email reply on Sep 12th and saying order will be shipped on Sep 16th. My order was shipped on Sep 14th at last which was a 12 days delay as what has been stated in the promo. I guess the delay could be due to my order was being overlooked or they have received too many orders. Either way, I believe customer would be more satisfied if they can approach their customer proactively in the case of delay in production.
Date of experience: September 22, 2016
Dear Mr Liu, we thank you for sharing your experience. We know we haven't answered promptly to your emails and we feel sorry for this lack of communication, we hope you will accept our apologies. During that period, we had a very high volume of orders and the communication with customers, as well as notification of orders progress, might have been negatively affected. As we told you in our last email, we spotted a fault in the fabric of one sleeve and had to reorder a piece, when this happens might cause delays in the dispatch of orders. Please, feel sure that the delay hasn't been caused by carelessness towards your order. Best regards.
Prav Nehra
1 reviews GB
Good quality
The shirt fit perfect , nice material, iron easily
Date of experience: September 24, 2016
Thank you Mr Nehra for sharing your review, we are glad to know you like the shirt received. Soktas fabrics are a good choice, indeed. Best regards.
Cymen
1 reviews GB
Truly, the best customer service in the world!
One could just tell that the quality of the garment would be world class & of course, it was. Unfortunately, I cocked the whole thing up when I ordered this shirt & unbelievably, they uplifted it all the way back to Italy, changed it to my (now) correct instructions & zapped it back to me in no time. Its so very beautiful & I am lachrymose at their commitment to quality & service. If I was to win the lottery, every shirt I ever bought from then on would be with these wonderful people. I wasn't good... but they made me look good & I didn't deserve it. Truly.
Date of experience: September 24, 2016
Good morning Mr Cymen, thank you for your super nice review. We just managed the whole thing according to our policy in case of problem with one of our shirt. It makes us really proud to know that you felt to look good wearing our shirt. Best regards.
Mark Allison
1 reviews GB
Quality product
I have purchased 2 shirts from Neronote and have been impressed with the quality of both... and they stick to their promise of providing a new shirt if there is a problem with the sizing of the 1st. The shirts don't come cheap and take a while to arrive but you are paying for quality and workmanship and the wait is definitely worthwhile - I recommend
Date of experience: September 29, 2016
Dear Mr Allison, thank you for having shared your experience with us. We are really glad to know that our product as well as our service completely met your expectations. Kind regards.
Yilmaz shevket
1 reviews GB
Purchase of shirt
Excellent quality, perfect to size asked for, package & delivery good Very impressed with the finish
Date of experience: October 01, 2016
Dear Mr Shevket, thank you for sharing your opinion. We are proud of receiving such a good review. Thank you!
Steffen Pang
1 reviews NL
Price versus Quality of the shirts is great.
The price versus the quality of the shirts is great in the range to 150 euro. Above that range I prefer measurements by a professional tailor (instead of myself), hand-made details and a better quality of the buttons. All together I can recommend orderings shirts at Neronote.
Date of experience: October 04, 2016
Thank you Mr Pang for sharing your opinion with us. We are pleased to know that you are happy with our products! Whatever the shirt price, whenever the customer feels that any adjustment to the shirt fitting is required we’re happy to do it at no extra cost. So it doesn’t make a big difference to self take the measurements or with the help of a tailor. And once the perfect fit is reached, the same measurements can be used identical on any further shirt. We don't offer hand made details because it would increase significantly the production time and the price, while most of the customers prefer to invest in a top notch fabric, fair price and short delivery time. If there is any specific kind of buttons that you prefer please just get in touch with the customer service and we'll take care. Best regards Neronote
Abdirahman
1 reviews SE
good
You have really good shirts but i want to change one of them.
Date of experience: October 10, 2016
Dear Mr Abdirahman, thank you for sharing your opinion about our products. We are glad to know you like our products. Regarding the shirt that doesn't fit we have already contacted you in private, offering our help to solve the problem. Best regards Neronote
Contact
EC2R 6DA
London UK
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About
Your perfect-fit shirt, created online, made in Italy.
Apposta is an Italian online shirtmaker which enables you to create a unique shirt for your measurements and taste.
Apposta was founded by an Italian fourth-generation shirtmaker. His knowledge of the Italian textile industry and supply chain allows Apposta to consistently create high-quality custom-made shirts. This expert knowledge of shirtmaking is combined with digital innovation. As a result, the brand is able to offer customization and made-to-measure services to a global customer base.
Authentically Italian
Drawing on four generations of shirtmaking expertise, Apposta shirts are created in Italy using premium fabrics.
Custom-Made
The online made-to-measure service enables you to create custom-made shirts with the perfect fit guaranteed. There is no extra cost to use this service.
Variety
With one of the world’s largest fabric inventories and many different design choices to choose from, Apposta offers a wide variety of customisation options.
Sustainability
Apposta shirts are only ever created on demand and create minimal waste. Sustainability is intrinsic to Apposta’s production processes.