Reviews 3.9
410 total
Marjolein Bekker
1 reviews NL
Nice
Nice company
Date of experience: October 07, 2019
RE
1 reviews US
Great transaction! Thanks!!
Great transaction!! Excellent communication from Nik from placing the order through shipping, etc. Highly recommended!!
Date of experience: October 16, 2019
Brandon
1 reviews US
Website showed a bicycle in stock
Website showed a bicycle in stock, good price too, $100 less than everywhere else.I ordered it. A week later I email them to ask what the status was since it hadn't shipped. Was then told they didn't have it but were checking other warehouses for it. Couple days later was told they couldn't get it. Since so much time passed from when I ordered it and when they finally told me they couldn't get it, the bike was sold out on the other websites. They should have contacted me right away when they already knew they didn't have the bike.
Date of experience: November 03, 2019
abd
1 reviews US
Great service
My son could not be happier with his bike. They did not have the bike we ordered originally and they got in touch with me promptly and offered two great alternatives options. Shipped quickly, it was a pretty seamless experience even with changing the original bike. Great service!
Date of experience: November 06, 2019
Matthew
1 reviews US
It has been 48 days since I ordered my…
It has been 48 days since I ordered my bike from this company. I have called and sent messages and they have not responded to any of them. I find this to be a horrid way to treat any customer and I will not be doing any more business with this company and would never recommend it to anyone.
Date of experience: November 19, 2019
Matthew
1 reviews US
Awesome customer service
Americas Bike Company has the best customer service I have dealt with in years. Shipping and packaging was excellent. I will do business with them in the future and highly recommend for anyone to make their next bike purchase through America’s Bike Company.
Date of experience: January 08, 2020
Bryce
1 reviews US
Awful experience
Awful experience! Don't waste your time. Smoke, mirrors and BS galore!
Date of experience: January 16, 2020
Hi Bryce, We do sincerely apologize for the issues with your order. We accept full responsibility for an inventory error with our system that resulted in your bike not being available. We did offer some alternative solutions however after your refusal we did issue an immediate full refund. We are also still sending out the free gift that came with the bike as a safety light for your child is always a great idea no matter where you end up getting your bike. Again, we apologize for the issue on our end and hope to earn your business in the future. Thank you, -Nik
Brittany
1 reviews US
Good quality Breezer bike offered at a…
Good quality Breezer bike offered at a great discount. Free shipping was great and received the bike pretty quickly. Currently enjoying my bike ride to work every day!
Date of experience: January 17, 2020
Don Olson
1 reviews US
Quick customer service
While it was unfortunate that the bike I have been looking for, and ultimately found and ordered on ABC was unavailable, the staff was quick to respond to this online error and help me remedy the situation by immediately refunding my money. They also worked to fix the issue with the product being incorrectly displayed on the site so others would not have the same issue. Impressed with the service and hope to find another bike soon.
Date of experience: January 23, 2020
Joe
1 reviews US
Excellent customer service
Excellent customer service
Date of experience: January 27, 2020
Landen
1 reviews US
Amazing company
Bike came with a bent spoke but they were very respectful and gave me a new rim! Thanks guys
Date of experience: January 28, 2020
Stacey
1 reviews US
Nik was great to work with!!
Nik was great to work with. Phoned me to update the shipping. Great price and fast order processing. Very pleased with the order from start to finish. Will purchase another bike for my son through Americas Bike Company.
Date of experience: January 28, 2020
William
1 reviews US
The ebike arrived on time and in…
The ebike arrived on time and in excellent condition. It was set up and checked before delivery which was evident. Very pleased with the service and would recommend ABC.
Date of experience: February 05, 2020
shawn
1 reviews US
Found GREAT deal on Diamondback sync’r…
Found GREAT deal on Diamondback sync’r 2019. Ordered late at night Thursday. Got a call confirming the next day. Shipped at 3:00pm Friday arrived Monday at 3:00pm!!!! AMAZED!!!! Love It!!!
Date of experience: February 06, 2020
Rob Silva
1 reviews US
Friendly and willing to help out!
I had a great Experience With Americas bike company. I would definitely do Business with them again, thank you for all your help!
Date of experience: February 09, 2020
Kevin
1 reviews US
Great experience.
Great experience.
Date of experience: February 09, 2020
Timothy
1 reviews US
Very pleased with America's Bike…Top Notch Service
Very pleased with America's Bike Company when first ordered it took a couple(2) days longer than I expected to get my wheels shipped, but I understand being short staffed, but had problems with the Nexus 3spd. wheel. I called them and they shipped a replacement the same day, so I must say their customer service is top notch, thanks ABC.
Date of experience: February 18, 2020
EILEEN BAUMAN
1 reviews US
26 inch GT Pro Series…
I bought a 26 inch GT Pro Series Heritage for $500 incl shipping. Shipped in 1 day and was packed outstanding. Almost all put together and what was left to put on was simple. I did have a difficult loosening the hex screws on the neck to attach the handle bars but once loose, attached bars easily. ABC communicated by email and the transaction was simple. Enclosed free small taillight also. Would def buy from them again.
Date of experience: February 22, 2020
Charles R.
1 reviews US
Have ordered three BMX bikes from ABC
Have ordered three BMX bikes from ABC. Bikes have arrived when promised. ABC also provides sound advice when selecting a model. Highly recommend Americas Bike Company.
Date of experience: February 24, 2020
Christopher (LANDFLAT) Turner
1 reviews US
very fast shipping great fast…
very fast shipping great fast communication price was very fair 200 dollars less than most other online shops. highly recommend and look forward to doing business with them again in the future.
Date of experience: March 08, 2020
Contact
About
We deliver personal customer service over the phone or email to make sure that you get the right bike for what you're looking to do. Don't know what size you need? Our experienced team makes sure that the size is correct and also makes sure that you get any accessories that you are looking for to make your riding experience perfect with everything that you will need. All bikes shipped from our facility are inspected by our mechanics to make sure that you receive a bike in great working order. Our inspection also activates your FULL warranty without having to take the bike to a licenced dealer for final assembly. When you call in, there are no long option menus to reach a real person. When we pick up you'll talk to a real cyclist right here in the San Diego California. We're all bike people here with years of knowledge, experience, and a love for riding. We hope to get you on your next best bike soon! -Nik(Owner)