F
Ferdinand
US
Review
Review of alight
F
Ferdinand
US
Feb 04, 2023
Just incompetent? Or maliciously incompetent?
1. Submitted all information required for a claim online, claim came back denied because "wrong information."
2. Re-submitted with newly requested information online, claim denied because "wrong information."
3. Re-submitted with newly requested information online (which was same as first submission but I provided even more evidence), claim denied because "wrong information."
4. Called them, got someone on the phone who took 10 minutes to review the claim submission and informed me they would submit a ticket to get my first submission approved, since that one had all the necessary information.
5. ???
Receipt photo:
Date of experiance: Feb 04, 2023