I was given some PJs from Peruvian Connection that I didn't want so I returned them (tracked&signed for, next day special delivery) and asked for a voucher on Nov. 18th. I heard nothing so called them on Nov. 28th and was told the voucher was being 'got ready' to put in the post. On Dec. 6th I called again as I'd received nothing and was told the voucher was probably delayed in the postal strikes. It's now Dec. 13th and I've emailed them today to ask where my voucher is as I've yet to receive it. I'll update this review depending on what and when I hear from them. Update 14/12/22: I have had a very speedy, welcome and helpful response to my email and so have upped the the stars considerably. I will continue to update. New update: I was emailed my voucher code (today - 14/12/22) and although it didn't work when I tried to order online, it worked perfectly when I made the order via the phone. I've ordered what I think will be a lovely summer dress, I'll review when it arrives.