Lisa McKenzie
US
Review
Review of alight
Lisa McKenzie
US
Nov 10, 2021
My pension management company are crooks
I work for a company that offers a pension and Alight keeps messing up my service time. Initially they eliminated the first 3 years. They blamed that on the previous 401K management company. I wrote a complaint to the Department of Labor and it was fixed in 1 day. Less than a year later, the eliminated 10 years of my service time! I filed a complaint with the pension manager at work as well as with the Department of Labor. The union and human resources, with whom I initially tried to rectify the situation, either wouldn't or couldn't help me. I then filed another complaint with the Department of Labor. I have since been locked out of my account and when I call, Alight hangs up on me.
Receipt photo:
Date of experiance: Nov 10, 2021