J
John B.
GB
Review
Review of Peruvian Connection
J
John B.
GB
Dec 21, 2023
VERY POOR!
I ordered a long sleeve top for my wife as a Xmas gift on 20/11/23. I didn't receive any confirmation email so had no reference to use in any follow up. I must admit that I began to wonder whether, in fact, I'd imagined making the purchase however any concerns about my faculties were laid to rest today (> 1 month later!) when I received a call on a very poor quality telephone line (from a call centre far away?) from a PC "Customer Service" Representative stating that they didn't have the item in stock and they weren't expecting any more to arrive. Very sad to see that PC's decision to Globalise operations has apparently resulted in such a shocking degradation of service. My wife has been a loyal customer for many years - in fact she was just about to place an order for another dress. Given this experience, and that of other customers, I doubt she / we will be shopping with PC again - now or ever.
Receipt photo:
Date of experiance: Dec 21, 2023