Sarah North
GB
Review
Review of Original Penguin
Sarah North
GB
May 21, 2021
Sweatshirt fraying after 1 wash. Poor customer service
Ordered a blue sweatshirt for my husband. It was a Xmas present so not worn immediately. After 1 wash the outer stitching on 1 side starting coming undone and fraying. I wrote to them and nothing. I rang them and they said it was over 6 months so they couldn't do anything. It was just under 6 months and they have no idea what customer service is all about so I do not recommend them at all. Nice sweatshirt but poor outer stitching.
Receipt photo:
Date of experiance: May 21, 2021