J
John Moore
GB
Review
Review of Original Penguin
J
John Moore
GB
Jan 22, 2021
Terrible response to faulty product
I received a pair of underpants as a present which when opened had large holes in the fabric. Clearly a manufacturing flaw. I returned them with an explanatory note and Penguin sent them straight back to me. I called and it was referred to customer care who emailed me to say they could not replace them without a customer order number.
Receipt photo:
Date of experiance: Jan 22, 2021