A
Alfred Tetzner
US
Review
Review of Dyson US
A
Alfred Tetzner
US
Nov 22, 2023
Purchased a Dyson air cleaners "Big and…
Purchased a Dyson air cleaners "Big and Quiet". It started making a scraping sound in just 30 days. Their chat bot suggested a return to service for an exchange. They've had my machine in service since 11/2 (I have the shipping number to prove it). No return shipping......nothing...Their tech support says we will be in touch in 24-48 hours..... I've been told this numerous times....YET THEY STILL HAVE THE MACHINE I PURCHASED AND MY MONEY.
I'D LIKE TO SAY THEY HIRE CLOWNS TO DO THEIR CUSTOMER SERVICE.....BUT THAT IS INSULTING TO CLOWNS.
DO NOT BUY DYSON....GO TO THEIR COMPETITOR.
Receipt photo:
Date of experiance: Nov 22, 2023